Trupanion Operating Metrics

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Trupanion key operating metrics including Total Pets Enrolled, environmental, and social and governance score (ESG).

Total Pets Enrolled

1.6M

27.6%

Q1, 2023

Average Pet Acquisition Cost (PAC)

$247

17.9%

Q1, 2023

Monthly Average Revenue per User

$63.6

Q1, 2023

Operating Metrics

Metrics	FY, 2020	FY, 2021	FY, 2022
Total Pets Enrolled	862.9K	1.2M	1.5M
Average Pet Acquisition Cost (PAC)	$272.0	$306.0	$289.0
Monthly Average Revenue per User	$62.0	$63.9	$63.8
Lifetime Value of a Pet (LVP)	$653.0	$717.0	$641.0
Average Monthly Retention	1	1	1

40-49 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub