THG Operating Metrics

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THG key operating metrics including Average Order Value (THG Nutrition), environmental, and social and governance score (ESG).

Average Order Value (THG Nutrition)

£48

9.1%

H1, 2022

Active Customers (THG Beauty)

5.4M

12.5%

H1, 2022

Websites Managed

212

59.4%

H1, 2022

Operating Metrics

Metrics	FY, 2019	FY, 2020	FY, 2021
Average Order Value (THG Nutrition)	£48.0	£47.0	£46.0
Active Customers (THG Beauty)	4.1M	6.9M	9.2M
Websites Managed	21	89	187
Average Order Value (THG Beauty)	£51.0	£55.0	£60.0
Orders (THG Nutrition)	8.7M	12.3M	13.9M
Orders (THG Beauty)	8.3M	13.1M	17.1M
Active Customers (THG Nutrition)	4.3M	6.3M	7.2M
App Downloads		2.6M	6.8M

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub