OverviewSuggest Edit

Telus International is a provider of digital IT and digital customer experience solutions for large global brands across technology and games, communications and media, e-commerce and fintech, travel and hospitality, and healthcare industries.



TypePublic
Founded2005
HQVancouver, CA
Websitetelusinternational.com
Employee Ratings3.8
Overall CultureA+

Latest Updates

Employees (est.) (Sept 2020)50,000
Revenue (FY, 2020)$1.6 B(+56%)
Share Price (Sept 2021)$35.4
Cybersecurity ratingBMore

Key People/Management at Telus International

Jeff Puritt

Jeff Puritt

President & CEO, Director
Sue Paish

Sue Paish

Director of the Board
Tony Geheran

Tony Geheran

Director of the Board, Chair of the Governance and Nominating Committee
Marilyn Tyfting

Marilyn Tyfting

Chief Corporate Officer
Michael Ringman

Michael Ringman

Chief Information Officer
Charles Koskovich

Charles Koskovich

Chief Operating Officer
Show more

Telus International Office Locations

Telus International has offices in Vancouver, Montréal, Folsom, Las Vegas and in 33 other locations
Vancouver, CA (HQ)
510 W Georgia St #7
Montréal, CA
1155 Rue Metcalfe
Wien, AT
Spengergasse 37
Sarajevo, BA
Trg međunarodnog prijateljstva
Plovdiv, BG
bul. Asenovgradsko shose 4 B
Sofia, BG
3 Macedonia Square, Alabin 1-3
Show all (43)

Telus International Financials and Metrics

Telus International Revenue

Telus International's revenue was reported to be $1.58 b in FY, 2020
USD

Revenue (FY, 2020)

1.6b

Net income (FY, 2020)

102.9m

EBIT (FY, 2020)

120.9m

Market capitalization (6-Sept-2021)

1.8b

Closing stock price (6-Sept-2021)

35.4

Cash (31-Dec-2020)

152.5m

EV

3.4b
Telus International's current market capitalization is $1.8 b.
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Revenue

573.2m834.6m1.0b1.6b

Revenue growth, %

46%22%

Cost of goods sold

105.8m174.9m182.9m

Gross profit

467.4m659.7m836.7m
Quarterly
USDQ1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Revenue

231.1m250.7m265.3m322.1m390.6m426.6m

Cost of goods sold

41.3m44.5m47.1m66.7m79.3m73.4m

Gross profit

189.8m206.2m218.2m255.4m311.3m353.2m

Gross profit Margin, %

82%82%82%79%80%83%
Annual
USDFY, 2018FY, 2019FY, 2020

Cash

65.6m79.5m152.5m

Accounts Receivable

137.1m176.6m

Prepaid Expenses

23.9m27.9m

Current Assets

249.6m328.4m548.2m
Quarterly
USDQ3, 2020

Cash

138.9m

Accounts Receivable

292.4m

Prepaid Expenses

27.8m

Current Assets

509.9m
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Net Income

43.4m47.1m69.0m102.9m

Depreciation and Amortization

32.2m49.5m92.2m182.2m

Accounts Payable

(4.4m)3.7m25.0m

Cash From Operating Activities

90.9m93.5m141.6m263.0m
Quarterly
USDQ3, 2019Q3, 2020

Net Income

41.7m81.9m

Depreciation and Amortization

67.5m132.3m

Accounts Payable

24.7m106.3m

Cash From Operating Activities

94.0m161.3m
Show all financial metrics

Telus International Operating Metrics

Q3, 2020

Clients

600

Countries

20

Delivery Centers

50
Show all operating metrics

Telus International Acquisitions / Subsidiaries

Company NameDateDeal Size
LionbridgeNovember 06, 2020$935 m
Xavient Information SystemsFebruary 06, 2018$250 m
VoxPro LimitedAugust 16, 2017
CallPoint New Europe EAD
CallPoint New Europe S.R.L.
TELUS International Philippines Inc
TELUS International (U.S.) Corp.
Transactel (Barbados) Inc
Transactel El Salvador S.A. DE C.V.
Transactel S.A.
Show more

Telus International Revenue Breakdown

Embed Graph

Telus International revenue breakdown by business segment: 31.5% from Tech and Games, 38.3% from Communications and Media, 10.5% from eCommerce and FinTech and 19.7% from Other

Telus International revenue breakdown by geographic segment: 27.8% from Philippines, 23.8% from United States, 11.6% from Guatemala, 9.2% from Ireland, 9.0% from El Salvador, 8.8% from Bulgaria and 9.8% from Other

Telus International Cybersecurity Score

Cybersecurity ratingPremium dataset

B

83/100

SecurityScorecard logo

Telus International Online and Social Media Presence

Embed Graph

Telus International Company Culture

  • Overall Culture

    A+

    79/100

  • CEO Rating

    A+

    84/100

  • Compensation

    B+

    75/100

  • Diversity

    A+

    84/100

Learn more on Comparably

Telus International News and Updates

Following successful IPO, Telus International seeks dominance in customer experience

Coming off the biggest initial public offering of a technology company in Canadian history, Telus International Inc. is in a good position to buy its way into new markets. But Chief Financial Officer Vanessa Kanu says the subsidiary of the $11 billion Canadian telecommunications giant Telus Corp. w…

Telus International sets IPO terms, to be valued at up to $5.6 billion

Telus International Inc. has set terms for its initial public offering, in which the Canada-based telecommunications company looks to raise up to about $548.2 million. The company is offering 21.93 million shares in the IPO, while selling shareholders are offering 11.40 million shares, for a total o…

Telus International Frequently Asked Questions

  • When was Telus International founded?

    Telus International was founded in 2005.

  • Who are Telus International key executives?

    Telus International's key executives are Jeff Puritt, Sue Paish and Tony Geheran.

  • How many employees does Telus International have?

    Telus International has 50,000 employees.

  • What is Telus International revenue?

    Latest Telus International annual revenue is $1.6 b.

  • What is Telus International revenue per employee?

    Latest Telus International revenue per employee is $31.6 k.

  • Who are Telus International competitors?

    Competitors of Telus International include Teleperformance, Genpact and WNS.

  • Where is Telus International headquarters?

    Telus International headquarters is located at 510 W Georgia St #7, Vancouver.

  • Where are Telus International offices?

    Telus International has offices in Vancouver, Montréal, Folsom, Las Vegas and in 33 other locations.

  • How many offices does Telus International have?

    Telus International has 43 offices.