Telus International

OverviewSuggest Edit

Telus International is a provider of digital IT and digital customer experience solutions for large global brands across technology and games, communications and media, e-commerce and fintech, travel and hospitality, and healthcare industries.



TypePublic
Founded2005
HQVancouver, CA
Websitetelusinternational.com
Employee Ratings3.8
Overall CultureA-

Latest Updates

Employees (est.) (Sept 2020)50,000
Job Openings2,025
Revenue (FY, 2021)$2.2 B(+39%)
Share Price (Aug 2022)$28.2(+4%)
Cybersecurity ratingCMore
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Key People/Management at Telus International

Jeff Puritt

Jeff Puritt

President and Chief Executive Officer
Sue Paish

Sue Paish

Director
Tony Geheran

Tony Geheran

Director and Chief Customer Officer
Marilyn Tyfting

Marilyn Tyfting

Chief Corporate Officer
Michael Ringman

Michael Ringman

Chief Information Officer
Charles Koskovich

Charles Koskovich

Chief Operating Officer
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Telus International Office Locations

Telus International has offices in Vancouver, Montréal, Folsom, Las Vegas and in 32 other locations
Vancouver, CA (HQ)
510 W Georgia St #7
Montréal, CA
1155 Rue Metcalfe
Wien, AT
Spengergasse 37
Sarajevo, BA
Trg međunarodnog prijateljstva
Plovdiv, BG
bul. Asenovgradsko shose 4 B
Sofia, BG
3 Macedonia Square, Alabin 1-3
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Telus International Financials and Metrics

Telus International Revenue

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View revenue for all periods
Telus International's revenue was reported to be $2.19 b in FY, 2021
USD

Revenue (Q1, 2022)

599.0m

Gross profit (Q1, 2022)

484.0m

Gross profit margin (Q1, 2022), %

80.8%

Net income (Q1, 2022)

34.0m

EBITDA (Q1, 2022)

131.0m

EBIT (Q1, 2022)

66.0m

Market capitalization (4-Aug-2022)

1.8b

Closing stock price (4-Aug-2022)

28.2

Cash (31-Mar-2022)

161.0m

EV

2.7b
Telus International's current market capitalization is $1.8 b.
Annual
USDFY, 2019FY, 2020FY, 2021

Revenue

1.0b1.6b2.2b

Cost of goods sold

(182.9m)(244.0m)(432.0m)

Gross profit

836.7m1.3b1.8b

Gross profit Margin, %

82%85%80%
Quarterly
USDQ1, 2021Q2, 2021Q3, 2021Q1, 2022

Revenue

505.0m533.0m556.0m599.0m

Cost of goods sold

(94.0m)(103.0m)(110.0m)(115.0m)

Gross profit

411.0m430.0m446.0m484.0m

Gross profit Margin, %

81%81%80%81%
Annual
USDFY, 2019FY, 2020FY, 2021

Cash

79.5m153.0m115.0m

Accounts Receivable

108.0m283.0m386.0m

Prepaid Expenses

27.9m23.0m36.0m
Quarterly
USDQ1, 2021Q2, 2021Q3, 2021Q1, 2022

Cash

117.0m119.0m130.0m161.0m

Accounts Receivable

165.0m349.0m365.0m384.0m

Prepaid Expenses

40.0m39.0m37.0m52.0m
Annual
USDFY, 2019FY, 2020FY, 2021

Net Income

69.0m103.0m78.0m

Depreciation and Amortization

19.1m182.0m142.0m

Accounts Payable

25.0m29.0m72.0m
Quarterly
USDQ1, 2021Q2, 2021Q3, 2021Q1, 2022

Net Income

3.0m19.0m45.0m34.0m

Depreciation and Amortization

63.0m128.0m254.0m65.0m

Accounts Payable

18.0m73.0m97.0m17.0m
USDFY, 2019

Debt/Equity

2.1 x

Debt/Assets

0.4 x

Financial Leverage

4.8 x
Show all financial metrics

Telus International Operating Metrics

Q3, 2020

Clients

600

Countries

20

Delivery Centers

50

Telus International Acquisitions / Subsidiaries

Company NameDateDeal Size
LionbridgeNovember 06, 2020$935 m
Xavient Information SystemsFebruary 06, 2018$250 m
VoxPro LimitedAugust 16, 2017
CallPoint New Europe EAD
CallPoint New Europe S.R.L.
TELUS International Philippines Inc
TELUS International (U.S.) Corp.
Transactel (Barbados) Inc
Transactel El Salvador S.A. DE C.V.
Transactel S.A.
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Telus International Revenue Breakdown

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Telus International revenue breakdown by business segment: 100.0% from TELECOMMUNICATIONS EQUIPMENT

Telus International revenue breakdown by geographic segment: 15.7% from PHILIPINES, 14.2% from GERMANY, 14.2% from UNITED STATES, 8.4% from GUATEMALA, 8.6% from CANADA, 5.5% from EL SALVADOR, 5.7% from BULGARIA, 5.1% from IRELAND, 5.9% from SPAIN and 16.8% from OTHER

Telus International Cybersecurity Score

Cybersecurity ratingPremium dataset

C

76/100

SecurityScorecard logo

Telus International Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

50-59

out of 100

CSRHub logo

Telus International Online and Social Media Presence

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Telus International Company Culture

  • Overall Culture

    A-

    76/100

  • CEO Rating

    A+

    79/100

  • Compensation

    B

    69/100

  • Diversity

    A+

    81/100

Learn more on Comparably

Telus International News and Updates

Telus Announces Agreement to Acquire Shares of Telus International

VANCOUVER, British Columbia, June 29, 2022 (GLOBE NEWSWIRE) -- TELUS Corporation (“TELUS”) today announced that its indirect, wholly-owned subsidiary has entered into a purchase agreement with an entity affiliated with Baring Private Equity Asia (“BPEA”) relating to the acquisition by TELUS of 3,0…

Telus International CEO says tech stock slide is detached from reality

Telus International Inc. today reported its fourth positive earnings surprise in the past four quarters on 19% year-over-year revenue growth,  substantially higher earnings and a forecast of continued double-digit revenue gains for the year with healthy profitability. But while the company stock bo…

Following successful IPO, Telus International seeks dominance in customer experience

Coming off the biggest initial public offering of a technology company in Canadian history, Telus International Inc. is in a good position to buy its way into new markets. But Chief Financial Officer Vanessa Kanu says the subsidiary of the $11 billion Canadian telecommunications giant Telus Corp. w…

Telus International sets IPO terms, to be valued at up to $5.6 billion

Telus International Inc. has set terms for its initial public offering, in which the Canada-based telecommunications company looks to raise up to about $548.2 million. The company is offering 21.93 million shares in the IPO, while selling shareholders are offering 11.40 million shares, for a total o…

Telus International Frequently Asked Questions

  • When was Telus International founded?

    Telus International was founded in 2005.

  • Who are Telus International key executives?

    Telus International's key executives are Jeff Puritt, Sue Paish and Tony Geheran.

  • How many employees does Telus International have?

    Telus International has 50,000 employees.

  • What is Telus International revenue?

    Latest Telus International annual revenue is $2.2 b.

  • What is Telus International revenue per employee?

    Latest Telus International revenue per employee is $43.9 k.

  • Who are Telus International competitors?

    Competitors of Telus International include Teleperformance, Genpact and WNS.

  • Where is Telus International headquarters?

    Telus International headquarters is located at 510 W Georgia St #7, Vancouver.

  • Where are Telus International offices?

    Telus International has offices in Vancouver, Montréal, Folsom, Las Vegas and in 32 other locations.

  • How many offices does Telus International have?

    Telus International has 43 offices.