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TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and artificial intelligence. The Company empowers support teams across the globe to deliver a visual customer experience that significantly reduces service costs, enhances service quality, and delivers over time intelligent fully-automated services.

TechSee demonstrates proven ROI and repeatable KPI improvements across dozens of customers’ implementations, including dramatically lowering the field technicians dispatch rate, increasing First Call Resolution rate, reducing Average Handling Time and improving customer satisfaction.



TypePrivate
Founded2015
HQHerzliya, IL
Websitetechsee.me

Latest Updates

Employees (est.) (Oct 2020)63(-1%)
Cybersecurity ratingBMore

Key People/Management at TechSee

Amir Yoffe

Amir Yoffe

COO
Eitan Cohen

Eitan Cohen

CEO
Gabby Sarusi

Gabby Sarusi

Chief Scientist
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TechSee Office Locations

TechSee has an office in Herzliya
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TechSee Financials and Metrics

Summary Metrics

Founding Date

2015

TechSee total Funding

$53.5 m

TechSee latest funding size

$30 m

Time since last funding

5 days ago

TechSee investors

TechSee's latest funding round in October 2020 was reported to be $30 m. In total, TechSee has raised $53.5 m
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TechSee Cybersecurity Score

Cybersecurity ratingPremium dataset

B

84/100

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TechSee Online and Social Media Presence

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TechSee News and Updates

Onboarding and Technical Support for the Connected Home 2020, Featuring AT&T, Lenovo, TechSee and More

DUBLIN, March 17, 2020 /PRNewswire/ -- The "Onboarding and Technical Support for the Connected Home" report has been added to ResearchAndMarkets.com's offering. The consumer onboarding experience with connected home products and systems is critical to maximizing customer lifetime value,...

TechSee Releases Results of Study on Visual Assistance's Impact on Customer Service KPIs

NEW YORK, June 11, 2019 /PRNewswire/ -- TechSee, a global leader in Visual Customer Assistance powered by AI and augmented reality, today released the results of an extensive data analysis it conducted to explore the impact of its technology on contact center and customer service KPIs....

TechSee Announces $16 Million Series B Led by Scale Venture Partners

TEL AVIV, Israel, Dec. 11, 2018 /PRNewswire/ -- TechSee, the leader in AI-powered visual customer engagement, today announced that it has closed a $16 million Series B funding round to further accelerate its global business growth and strengthen its breakthrough computer vision and...

TechSee Blogs

Tenant Experience and Remote Support: How Property Management Organizations are Transforming Service

Find out how property management organizations are leveraging remote support to enhance tenant experience as part of multiexperience journeys. The post Tenant Experience and Remote Support: How Property Management Organizations are Transforming Service appeared first on TechSee.

How to motivate your WFH contact center staff – tactics for remote employee engagement

With a sudden shift to WFH, companies need innovative tactics for engaging and motivating remote contact center teams. The post How to motivate your WFH contact center staff – tactics for remote employee engagement appeared first on TechSee.

Multiexperience: Where the customer journey and employee journey converge

Learn how multiexperience recognizes the importance of the employee journey and how enhancing it reduces customer effort. The post Multiexperience: Where the customer journey and employee journey converge appeared first on TechSee.

How to deliver effortless experience in the new normal with contactless service

To compete in the new normal, service organizations recognize that providing contactless service drives effortless customer experience. The post How to deliver effortless experience in the new normal with contactless service appeared first on TechSee.

The Central Role of Computer Vision in Multiexperience

Discover how technologies such as remote Visual Assistance and Computer Vision are integral to delivering multiexperience for customers. The post The Central Role of Computer Vision in Multiexperience appeared first on TechSee.

The Future of Remote Customer Support Tools is in the Hands of IT

Learn the three essentials that help IT departments increase employee and customer adoption of innovative remote customer support tools. The post The Future of Remote Customer Support Tools is in the Hands of IT appeared first on TechSee.
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TechSee Frequently Asked Questions

  • When was TechSee founded?

    TechSee was founded in 2015.

  • Who are TechSee key executives?

    TechSee's key executives are Amir Yoffe, Eitan Cohen and Gabby Sarusi.

  • How many employees does TechSee have?

    TechSee has 63 employees.

  • Who are TechSee competitors?

    Competitors of TechSee include CallVU, Phiar Technologies and Nowigence.

  • Where are TechSee offices?

    TechSee has an office in Herzliya.

  • How many offices does TechSee have?

    TechSee has 1 office.