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TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and artificial intelligence. The Company empowers support teams across the globe to deliver a visual customer experience that significantly reduces service costs, enhances service quality, and delivers over time intelligent fully-automated services.

TechSee demonstrates proven ROI and repeatable KPI improvements across dozens of customers’ implementations, including dramatically lowering the field technicians dispatch rate, increasing First Call Resolution rate, reducing Average Handling Time and improving customer satisfaction.



TypePrivate
Founded2015
HQHerzliya, IL
Websitetechsee.me

Latest Updates

Employees (est.) (Jan 2020)62(+4%)

Key People/Management at TechSee

Amir Yoffe

Amir Yoffe

COO
Eitan Cohen

Eitan Cohen

CEO
Gabby Sarusi

Gabby Sarusi

Chief Scientist
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TechSee Office Locations

TechSee has an office in Herzliya
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TechSee Financials and Metrics

Summary Metrics

Founding Date

2015

TechSee total Funding

$23.5 m

TechSee latest funding size

$16 m

Time since last funding

a year ago

TechSee investors

TechSee's latest funding round in December 2018 was reported to be $16 m. In total, TechSee has raised $23.5 m
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TechSee Online and Social Media Presence

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TechSee News and Updates

TechSee Releases Results of Study on Visual Assistance's Impact on Customer Service KPIs

NEW YORK, June 11, 2019 /PRNewswire/ -- TechSee, a global leader in Visual Customer Assistance powered by AI and augmented reality, today released the results of an extensive data analysis it conducted to explore the impact of its technology on contact center and customer service KPIs....

TechSee Announces $16 Million Series B Led by Scale Venture Partners

TEL AVIV, Israel, Dec. 11, 2018 /PRNewswire/ -- TechSee, the leader in AI-powered visual customer engagement, today announced that it has closed a $16 million Series B funding round to further accelerate its global business growth and strengthen its breakthrough computer vision and...

TechSee Blogs

Visually Enhancing Agent Experience Creates Better CX

Agent experience is intrinsically linked to quality customer service. Discover why visual desktop tools are key to enhancing agent engagement and CX. The post Visually Enhancing Agent Experience Creates Better CX appeared first on TechSee.

Call Center Automation Depends on Collaborative AI

With customers choosing self-service for simple issues, agents need AI-powered call center automation to handle more complex interactions. The post Call Center Automation Depends on Collaborative AI appeared first on TechSee.

Customer retention in the telecom industry – new thinking

Retention in the telecom industry is a thorny issue - with sky-high churn rates, providers must refocus their CX strategies on reducing effort. The post Customer retention in the telecom industry – new thinking appeared first on TechSee.

Customer Service Trends 2020

Discover the key customer service trends for 2020 and the decade ahead and learn why the top tools will be as intuitive as they are innovative. The post Customer Service Trends 2020 appeared first on TechSee.

Successful Call Center Agents Share This Personality Type

Successful call center agents offer customers more than a friendly ear; they take control of every situation because they share one personality type. The post Successful Call Center Agents Share This Personality Type appeared first on TechSee.

Utility Customer Experience: Why Suppliers Need to Make it Effortless

Utility customer experience needs to improve and reducing effort is the key to generating long-term loyalty - read up on how companies can go about it. The post Utility Customer Experience: Why Suppliers Need to Make it Effortless appeared first on TechSee.
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TechSee Frequently Asked Questions

  • When was TechSee founded?

    TechSee was founded in 2015.

  • Who are TechSee key executives?

    TechSee's key executives are Amir Yoffe, Eitan Cohen and Gabby Sarusi.

  • How many employees does TechSee have?

    TechSee has 62 employees.

  • Who are TechSee competitors?

    Competitors of TechSee include CallVU, Phiar Technologies and Scape Technologies.

  • Where are TechSee offices?

    TechSee has an office in Herzliya.

  • How many offices does TechSee have?

    TechSee has 1 office.