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TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and artificial intelligence. The Company empowers support teams across the globe to deliver a visual customer experience that significantly reduces service costs, enhances service quality, and delivers over time intelligent fully-automated services.

TechSee demonstrates proven ROI and repeatable KPI improvements across dozens of customers’ implementations, including dramatically lowering the field technicians dispatch rate, increasing First Call Resolution rate, reducing Average Handling Time and improving customer satisfaction.



TypePrivate
Founded2015
HQHerzliya, IL
Websitetechsee.me
Employee Ratings4.5

Latest Updates

Employees (est.) (Apr 2021)88(+5%)
Cybersecurity ratingBMore

Key People/Management at TechSee

Amir Yoffe

Amir Yoffe

COO, Co-founder
Eitan Cohen

Eitan Cohen

CEO, Co-founder
Shirly Warm

Shirly Warm

CFO
Avi Rosenfeld

Avi Rosenfeld

EVP Global Sales
David Troll

David Troll

SVP & GM North America
Steve Egan

Steve Egan

VP Global Alliances
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TechSee Office Locations

TechSee has an office in Herzliya
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TechSee Financials and Metrics

Summary Metrics

Founding Date

2015

TechSee total Funding

$53.5 m

TechSee latest funding size

$30 m

Time since last funding

6 months ago

TechSee investors

TechSee's latest funding round in October 2020 was reported to be $30 m. In total, TechSee has raised $53.5 m
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TechSee Cybersecurity Score

Cybersecurity ratingPremium dataset

B

82/100

SecurityScorecard logo

TechSee Online and Social Media Presence

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TechSee Blogs

The Gig Economy is Paving the Way for Agile Customer Service

TechSee describes the new phenomenon of GigCX workers. Why are call centers increasingly hiring freelance customer service experts? The post The Gig Economy is Paving the Way for Agile Customer Service appeared first on TechSee.

Seeing is believing: Why contact centers must embark on the journey towards Visual Transformation

The challenges faced by customer service are higher than ever, and the key to this is through a visual transformation in contact centers. The post Seeing is believing: Why contact centers must embark on the journey towards Visual Transformation appeared first on TechSee.

AI in Call Centers: Top innovations for 2021

Dive into five different areas where AI in call centers can make a big impact. Will AI replace call center agents? The post AI in Call Centers: Top innovations for 2021 appeared first on TechSee.

4 Reasons why your Customer Service Needs to be a Profit Generator

Customer service has traditionally been a cost center. However, new ideas show that customer service can generate a profit. How, and why now? The post 4 Reasons why your Customer Service Needs to be a Profit Generator appeared first on TechSee.

How to offer great IT Support for WFH Staff with visual assistance (6 examples)

Ever tried guiding someone on how to fix WiFi issues over the phone? Learn how visual assistance enables great IT support for WFH staff. The post How to offer great IT Support for WFH Staff with visual assistance (6 examples) appeared first on TechSee.

Need Mo’ Money? Customer Service can Help using the Power of Vision

Your business needs to generate more revenue. You turn to the sales team. Or do you? New thinking is pointing to another area of focus for boosting sales: Customer Service. Contact center agents and field service technicians are probably the best placed salespeople within the organization. Through r…
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TechSee Frequently Asked Questions

  • When was TechSee founded?

    TechSee was founded in 2015.

  • Who are TechSee key executives?

    TechSee's key executives are Amir Yoffe, Eitan Cohen and Shirly Warm.

  • How many employees does TechSee have?

    TechSee has 88 employees.

  • Who are TechSee competitors?

    Competitors of TechSee include CallVU, Phiar Technologies and Augmentir.

  • Where are TechSee offices?

    TechSee has an office in Herzliya.

  • How many offices does TechSee have?

    TechSee has 1 office.