CallVU

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CallVU operates a mobile digital engagement platform, which is designed to bring visual interaction to traditional customer service systems. The Company provides a visual interaction interface for call centers that optimizes interactions between service providers and customers, enabling enterprises to interact with their customers and deliver visual content to smartphone devices during the IVR call sessions.

TypePrivate
Founded2012
HQRa'anana, IL
Websitecallvu.com

Latest Updates

Employees (est.) (Sep 2019)26(+4%)

Key People/Management at CallVU

Ori Faran

Ori Faran

Co-Founder & CEO
Doron Rotsztein

Doron Rotsztein

Co-Founder & CTO
Yoel Knoll

Yoel Knoll

VP Marketing
Daniel Kaplan

Daniel Kaplan

VP Product Management
Amir Shemer

Amir Shemer

VP Sales EMEA & ROW
Tuval Lava

Tuval Lava

President & Executive Chairman
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CallVU Office Locations

CallVU has an office in Ra'anana
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CallVU Financials and Metrics

Summary Metrics

Founding Date

2012

CallVU total Funding

$3 m

CallVU latest funding size

$3 m

Time since last funding

3 years ago

CallVU investors

CallVU's latest funding round in June 2016 was reported to be $3 m. In total, CallVU has raised $3 m
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CallVU Online and Social Media Presence

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CallVU Blogs

Reduce Call Volume while Supporting Effective Agents and Happier Customers

It’s the Catch 22 of the call center; how do you reduce call volumes without compromising customer service or the operation’s budget? For a long time this tension appeared to be unsolvable. Then there was the bright idea of moving the call center offshore, where the costs were much less. But as we a…

How Omnichannel Banking can Improve the Mortgage Application Process

The ecosystem environment of an omnichannel banking solution empowers operations; minimizing time and effort for agents and administrators as it does for customers. The dynamic capabilities of omnichannel banking means that financial institutions who are seeking to differentiate from their competiti…

Improving Insurance Claim Processing is Not as Hard as it Seems

For most customers, the peak of their interaction with an insurance company, happens when they submit a claim. The insurance claim process is a key touch point in the customer life-cycle and a critical period when the insurance agency has the opportunity to forge a sense of customer loyalty. Yet mos…

How to Stop Customer Abandonment

Customer abandonment is what happens when a customer is in your sales funnel, looking at the range of products or services available, and instead of proceeding with the purchase to check-out, they jump ship. This occurrence is so prolific that measuring and addressing abandonment rates has become a …

NICE Robotic Process Automation Announces Partnership with CallVU to Drive Seamless End-to-End Customer Experience

Collaboration delivers visual engagement in the front end with intelligent automation of back end processes, accelerating time to value by rapidly improving service quality and back-office efficiencies Hoboken, N.J., March 13, 2019 – NICE (Nasdaq: NICE) today announced a partnership between NICE Rob…

What Makes a Quality Call Center?

By centralizing all customer interactions into an integrated digital engagement platform, companies can create quality call centers that improve the customer experience.   Across corporate industries call centers are managing an ever-growing list of more complex processes digitally, be it onboarding…
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CallVU Frequently Asked Questions

  • When was CallVU founded?

    CallVU was founded in 2012.

  • Who are CallVU key executives?

    CallVU's key executives are Ori Faran, Doron Rotsztein and Yoel Knoll.

  • How many employees does CallVU have?

    CallVU has 26 employees.

  • Who are CallVU competitors?

    Competitors of CallVU include Jacada, TechSee and Geckoboard.

  • Where are CallVU offices?

    CallVU has an office in Ra'anana.

  • How many offices does CallVU have?

    CallVU has 1 office.