OverviewSuggest Edit

Sprinklr is a company that operates a customer experience management platform for the enterprise. It provides marketing, advertising, research, and commerce services. The platform allows employees to collaborate in real-time across business units and markets to manage customer experience.
TypePrivate
Founded2009
HQNew York, NY, US
Websitesprinklr.com
Employee Ratings4.5
Overall CultureC+

Latest Updates

Employees (est.) (Feb 2021)2,528(+6%)
Cybersecurity ratingCMore

Key People/Management at Sprinklr

Ragy Thomas

Ragy Thomas

Founder & CEO and Director
Pavitar Singh

Pavitar Singh

Chief Technology Officer
Chris Lynch

Chris Lynch

Chief Financial Officer
Vivek Kundra

Vivek Kundra

Chief Operating Officer
Carlos Dominguez

Carlos Dominguez

Vice-Chairman of the Board & Chief Evangelist
Luca Lazzaron

Luca Lazzaron

Chief Revenue Officer
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Sprinklr Office Locations

Sprinklr has offices in New York, Austin, Boston, Chicago and in 20 other locations
New York, NY, US (HQ)
29 W 35th St 8th Floor
Austin, TX, US
206 E 9th St 15th Floor
Boston, MA, US
1 Marina Park Drive
Chicago, IL, US
125 S Clark St #675
Portland, OR, US
419 SW 11th Ave #300
San Francisco, CA, US
600 California St
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Sprinklr Financials and Metrics

Summary Metrics

Founding Date

2009

Sprinklr total Funding

$573.5 m

Sprinklr latest funding size

$200 m

Time since last funding

6 months ago

Sprinklr investors

Sprinklr's latest funding round in September 2020 was reported to be $200 m. In total, Sprinklr has raised $573.5 m. Sprinklr's latest valuation is reported to be $2.7 b.
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Sprinklr Revenue

Market valuation

2.7b
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Sprinklr Operating Metrics

Sprinklr's Enterprise Customers was reported to be 1.5 k in Jan, 2019.
Aug, 2014Jul, 2016Apr, 2018Jan, 2019Jul, 2020

Enterprise Customers

650 1.20 k1.50 k1.50 k

Countries

150

Patents (US)

14

Products

5
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Sprinklr Acquisitions / Subsidiaries

Company NameDateDeal Size
NanigansDecember 03, 2019
Little BirdNovember 17, 2016
postano.comFebruary 20, 2016
BooshakaNovember 02, 2015
newBrandAnalyticsJune 02, 2015
ScupApril 30, 2015
Get SatisfactionApril 08, 2015
PluckFebruary 26, 2015
BranderatiSeptember 03, 2014
TBG DigitalAugust 14, 2014
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Sprinklr Cybersecurity Score

Cybersecurity ratingPremium dataset

C

77/100

SecurityScorecard logo

Sprinklr Online and Social Media Presence

Embed Graph

Sprinklr Company Culture

  • Overall Culture

    C+

    70/100

  • CEO Rating

    B

    72/100

  • Compensation

    C

    64/100

  • Diversity

    C+

    70/100

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Sprinklr News and Updates

AI-powered CXM platform Sprinklr raises $200 million at a $2.7 billion valuation

Sprinklr, an AI-powered customer experience management (CXM) platform, has raised $200 Million at $2.7 billion valuation from Hellman & Friedman.

Sprinklr raises $200M on $2.7B valuation three years after last investment

Sprinklr has been busy the last few years acquiring a dozen companies, then rewriting their code base and incorporating them into the company’s customer experience platform. Today, the late-stage startup went back to the fund raising well for the first time in three years, and it was a doozy, raisin…

Customer Experience Startup Sprinklr Hits $2.7 Billion Valuation With $200 Million Private Equity Cash Infusion

After rebuilding Sprinklr, CEO Ragy Thomas says the company is on track for an IPO within 12 to 18 months.

Sprinklr expands into Mexico and Central America

LatAm List – Sprinklr, a New York-based social media management platform, recently announced its expansion into Mexico and Central America. The company is building a team in Mexico City to help support clients with headquarters or departments in the region including L’Oreal, MetLife, BAC Credomatic,…

Social TV Market Trending Technologies, Developments, opportunities, Key Players like Spredfast, Sprinklr, Telescope, Flowics, Snipperwall and Forecast to 2025

Social TV Market helps in making informed business decisions by having complete insights of market and by making in-depth analysis of market segments Posted via Industry Today. Follow us on Twitter @IndustryToday

Abolishing Friction: Why CXM is the New Marketing

Customer Experience Management is quickly becoming the only way to build ongoing brand loyalty.
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Sprinklr Blogs

5 Customer Service And Customer Experience Flaws That Are Losing You Customers

As a customer service consultant and turnaround expert, I specialize in transforming customer service and the customer experience at companies that have lost their touch with their customers and want to set things right. Often, the issues I find (when I arrive onsite) come down to the five flaws bel…

11 Customer-Experience-Related Predictions For 2021

Last year I wrote that I don’t like prediction pieces. Then, I broke my own rule, and I compiled a series of predictions that had been sent to me and combined them with a bit of commentary. Over the last few weeks, I have been sent a range of predictions from different people. So, like […] The post …

The Most Talked About Super Bowl Ads – Sprinklr Insights

This year’s Super Bowl is unlike any other in many ways due to the ongoing pandemic, but some things are luckily the same – we still have ads and Sprinklr is still tracking the brands that are getting people talking across social media on football’s biggest night. From Toyota’s moving ad featuring P…

6 Mistakes We Make When Trying To Convert Our Social Followers Into Sales

The average person spends 2 and a half hours on social media every single day. So it’s no wonder that one of the main places we try to build up our businesses is on platforms like Facebook and Instagram. But what happens when your big number of followers doesn’t equate to a big number in […] The pos…

Markets In Motion: Why CMOs Need to Consider Investing in Growth During This Recession

Growth leaders are in the midst of a unique pandemic induced recession. For many it is their first as a business leader. For most it is putting tremendous pressure on the decisions they make in 2021. “It is critical to for growth leaders to learn from the past to make the right decisions during this…

Your Company’s Purpose (And It’s Not Profit)

What is your company’s purpose? Is it strictly profit, or is there more? Some companies say their purpose is focused on the environment, feeding the poor or some other important cause. I think the word cause may be more appropriate than the word purpose in those cases. I propose there is a different…
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Sprinklr Frequently Asked Questions

  • When was Sprinklr founded?

    Sprinklr was founded in 2009.

  • Who are Sprinklr key executives?

    Sprinklr's key executives are Ragy Thomas, Pavitar Singh and Chris Lynch.

  • How many employees does Sprinklr have?

    Sprinklr has 2,528 employees.

  • Who are Sprinklr competitors?

    Competitors of Sprinklr include Contently, Falcon.io and Curata.

  • Where is Sprinklr headquarters?

    Sprinklr headquarters is located at 29 W 35th St 8th Floor, New York.

  • Where are Sprinklr offices?

    Sprinklr has offices in New York, Austin, Boston, Chicago and in 20 other locations.

  • How many offices does Sprinklr have?

    Sprinklr has 25 offices.