OverviewSuggest Edit
Sprinklr is a company that operates a customer experience management platform for the enterprise. It provides marketing, advertising, research, and commerce services. The platform allows employees to collaborate in real-time across business units and markets to manage customer experience.
| Type | Private | |
| Founded | 2009 | |
| HQ | New York, NY, US | Map |
| Website | sprinklr.com | |
| Employee Ratings | More | |
| Overall Culture | C+ | More |
Recent NewsAll News
- AI-powered CXM platform Sprinklr raises $200 million at a $2.7 billion valuation
- Sprinklr raises $200M on $2.7B valuation three years after last investment
- Customer Experience Startup Sprinklr Hits $2.7 Billion Valuation With $200 Million Private Equity Cash Infusion
- Sprinklr expands into Mexico and Central America
Latest Updates
| Employees (est.) (Feb 2021) | 2,528 | (+6%) |
| Cybersecurity rating | C | More |
Key People/Management at Sprinklr
Ragy Thomas
Founder & CEO and Director
Pavitar Singh
Chief Technology Officer
Chris Lynch
Chief Financial Officer
Vivek Kundra
Chief Operating Officer
Carlos Dominguez
Vice-Chairman of the Board & Chief Evangelist
Luca Lazzaron
Chief Revenue Officer
Sprinklr Office Locations
Sprinklr has offices in New York, Austin, Boston, Chicago and in 20 other locations
New York, NY, US (HQ)
29 W 35th St 8th Floor
Austin, TX, US
206 E 9th St 15th Floor
Boston, MA, US
1 Marina Park Drive
Chicago, IL, US
125 S Clark St #675
Portland, OR, US
419 SW 11th Ave #300
San Francisco, CA, US
600 California St
Sprinklr Financials and Metrics
Summary Metrics
Founding Date | 2009 |
Sprinklr total Funding | $573.5 m |
Sprinklr latest funding size | $200 m |
Time since last funding | 6 months ago |
Sprinklr investors | Intel Capital, Battery Ventures, Iconiq Capital, Hellman & Friedman, Temasek, Wellington, Sixth Street Growth |
Sprinklr's latest funding round in September 2020 was reported to be $200 m. In total, Sprinklr has raised $573.5 m. Sprinklr's latest valuation is reported to be $2.7 b.
Sprinklr Revenue
Market valuation | 2.7b |
- Source: VentureBeat - September 2020
Sprinklr Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| Nanigans | December 03, 2019 | |
| Little Bird | November 17, 2016 | |
| postano.com | February 20, 2016 | |
| Booshaka | November 02, 2015 | |
| newBrandAnalytics | June 02, 2015 | |
| Scup | April 30, 2015 | |
| Get Satisfaction | April 08, 2015 | |
| Pluck | February 26, 2015 | |
| Branderati | September 03, 2014 | |
| TBG Digital | August 14, 2014 |
Sprinklr Cybersecurity Score
Sprinklr Online and Social Media Presence
36.81k Twitter followers
Sprinklr has 36.81k Twitter Followers. The number of followers has increased 0.3% month over month and increased 0.2% quarter over quarter
Sprinklr's Trends
Twitter Engagement Stats for @sprinklr
72.8k
Tweets
17.8k
Following
36.8k
Followers
120
Tweets last 30 days
3.8
Avg. likes per Tweet
90.8%
Tweets with engagement
Sprinklr Company Culture
Overall Culture
C+
70/100
CEO Rating
B
72/100
Compensation
C
64/100
Diversity
C+
70/100
Sprinklr News and Updates
September 09, 2020
AI-powered CXM platform Sprinklr raises $200 million at a $2.7 billion valuation
Sprinklr, an AI-powered customer experience management (CXM) platform, has raised $200 Million at $2.7 billion valuation from Hellman & Friedman.
September 09, 2020
Sprinklr raises $200M on $2.7B valuation three years after last investment
Sprinklr has been busy the last few years acquiring a dozen companies, then rewriting their code base and incorporating them into the company’s customer experience platform. Today, the late-stage startup went back to the fund raising well for the first time in three years, and it was a doozy, raisin…
September 09, 2020
Customer Experience Startup Sprinklr Hits $2.7 Billion Valuation With $200 Million Private Equity Cash Infusion
After rebuilding Sprinklr, CEO Ragy Thomas says the company is on track for an IPO within 12 to 18 months.
January 29, 2020
Sprinklr expands into Mexico and Central America
LatAm List – Sprinklr, a New York-based social media management platform, recently announced its expansion into Mexico and Central America. The company is building a team in Mexico City to help support clients with headquarters or departments in the region including L’Oreal, MetLife, BAC Credomatic,…
November 14, 2018
Social TV Market Trending Technologies, Developments, opportunities, Key Players like Spredfast, Sprinklr, Telescope, Flowics, Snipperwall and Forecast to 2025
Social TV Market helps in making informed business decisions by having complete insights of market and by making in-depth analysis of market segments Posted via Industry Today. Follow us on Twitter @IndustryToday
July 31, 2018
Abolishing Friction: Why CXM is the New Marketing
Customer Experience Management is quickly becoming the only way to build ongoing brand loyalty.
Sprinklr Blogs
February 11, 2021
5 Customer Service And Customer Experience Flaws That Are Losing You Customers
As a customer service consultant and turnaround expert, I specialize in transforming customer service and the customer experience at companies that have lost their touch with their customers and want to set things right. Often, the issues I find (when I arrive onsite) come down to the five flaws bel…
February 09, 2021
11 Customer-Experience-Related Predictions For 2021
Last year I wrote that I don’t like prediction pieces. Then, I broke my own rule, and I compiled a series of predictions that had been sent to me and combined them with a bit of commentary. Over the last few weeks, I have been sent a range of predictions from different people. So, like […]
The post …
February 08, 2021
The Most Talked About Super Bowl Ads – Sprinklr Insights
This year’s Super Bowl is unlike any other in many ways due to the ongoing pandemic, but some things are luckily the same – we still have ads and Sprinklr is still tracking the brands that are getting people talking across social media on football’s biggest night. From Toyota’s moving ad featuring P…
February 02, 2021
6 Mistakes We Make When Trying To Convert Our Social Followers Into Sales
The average person spends 2 and a half hours on social media every single day. So it’s no wonder that one of the main places we try to build up our businesses is on platforms like Facebook and Instagram. But what happens when your big number of followers doesn’t equate to a big number in […]
The pos…
January 28, 2021
Markets In Motion: Why CMOs Need to Consider Investing in Growth During This Recession
Growth leaders are in the midst of a unique pandemic induced recession. For many it is their first as a business leader. For most it is putting tremendous pressure on the decisions they make in 2021. “It is critical to for growth leaders to learn from the past to make the right decisions during this…
January 19, 2021
Your Company’s Purpose (And It’s Not Profit)
What is your company’s purpose? Is it strictly profit, or is there more? Some companies say their purpose is focused on the environment, feeding the poor or some other important cause. I think the word cause may be more appropriate than the word purpose in those cases. I propose there is a different…
Sprinklr Frequently Asked Questions
When was Sprinklr founded?
Sprinklr was founded in 2009.
Who are Sprinklr key executives?
Sprinklr's key executives are Ragy Thomas, Pavitar Singh and Chris Lynch.
How many employees does Sprinklr have?
Sprinklr has 2,528 employees.
Who are Sprinklr competitors?
Competitors of Sprinklr include Contently, Falcon.io and Curata.
Where is Sprinklr headquarters?
Sprinklr headquarters is located at 29 W 35th St 8th Floor, New York.
Where are Sprinklr offices?
Sprinklr has offices in New York, Austin, Boston, Chicago and in 20 other locations.
How many offices does Sprinklr have?
Sprinklr has 25 offices.
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