OverviewSuggest Edit

Sprinklr is a company that operates a customer experience management platform for the enterprise. It provides marketing, advertising, research, and commerce services. The platform allows employees to collaborate in real-time across business units and markets to manage customer experience.
TypePublic
Founded2009
HQNew York, NY, US
Websitesprinklr.com
Employee Ratings4.4
Overall CultureB-

Latest Updates

Employees (est.) (Apr 2021)2,469
Job Openings3
Cybersecurity ratingBMore

Key People/Management at Sprinklr

Ragy Thomas

Ragy Thomas

Founder & CEO and Director
Luca Lazzaron

Luca Lazzaron

Chief Revenue Officer
Pavitar Singh

Pavitar Singh

Chief Technology Officer
Chris Lynch

Chris Lynch

Chief Financial Officer
Vivek Kundra

Vivek Kundra

Chief Operating Officer
Carlos Dominguez

Carlos Dominguez

Vice-Chairman of the Board & Chief Evangelist
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Sprinklr Office Locations

Sprinklr has offices in New York, Austin, Boston, Chicago and in 20 other locations
New York, NY, US (HQ)
29 W 35th St 8th Floor
Austin, TX, US
206 E 9th St 15th Floor
Boston, MA, US
1 Marina Park Drive
Chicago, IL, US
125 S Clark St #675
Portland, OR, US
419 SW 11th Ave #300
San Francisco, CA, US
600 California St
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Sprinklr Financials and Metrics

Sprinklr Operating Metrics

Sprinklr's Enterprise Customers was reported to be 1.5 k in Jan, 2019.
Aug, 2014Jul, 2016Apr, 2018Jan, 2019Jul, 2020

Enterprise Customers

6501.2 k1.5 k1.5 k

Countries

150

Patents (US)

14

Products

5
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Sprinklr Acquisitions / Subsidiaries

Company NameDateDeal Size
NanigansDecember 03, 2019
Little BirdNovember 17, 2016
postano.comFebruary 20, 2016
BooshakaNovember 02, 2015
newBrandAnalyticsJune 02, 2015
ScupApril 30, 2015
Get SatisfactionApril 08, 2015
PluckFebruary 26, 2015
BranderatiSeptember 03, 2014
TBG DigitalAugust 14, 2014
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Sprinklr Cybersecurity Score

Cybersecurity ratingPremium dataset

B

80/100

SecurityScorecard logo

Sprinklr Online and Social Media Presence

Embed Graph

Sprinklr Company Culture

  • Overall Culture

    B-

    69/100

  • CEO Rating

    B+

    73/100

  • Compensation

    C

    65/100

  • Diversity

    C+

    69/100

Learn more on Comparably

Sprinklr News and Updates

Customer experience software company Sprinklr files for IPO

Customer experience management software company Sprinklr Inc. filed its paperwork May 28 with the U.S. Securities and Exchange Commission for an initial public offering. Founded in 2009, Sprinklr provides cloud services that large enterprises use to manage interactions with customers. The company o…

Customer experience startup Sprinklr files confidential S-1 with SEC

Sprinklr, a New York-based customer experience company, announced today it has filed a confidential S-1 ahead of a possible IPO. “Sprinklr today announced that it has confidentially submitted a draft registration statement on Form S-1 with the Securities and Exchange Commission (the “SEC”) relating …

AI-powered CXM platform Sprinklr raises $200 million at a $2.7 billion valuation

Sprinklr, an AI-powered customer experience management (CXM) platform, has raised $200 Million at $2.7 billion valuation from Hellman & Friedman.

Sprinklr raises $200M on $2.7B valuation three years after last investment

Sprinklr has been busy the last few years acquiring a dozen companies, then rewriting their code base and incorporating them into the company’s customer experience platform. Today, the late-stage startup went back to the fund raising well for the first time in three years, and it was a doozy, raisin…

Customer Experience Startup Sprinklr Hits $2.7 Billion Valuation With $200 Million Private Equity Cash Infusion

After rebuilding Sprinklr, CEO Ragy Thomas says the company is on track for an IPO within 12 to 18 months.

Sprinklr expands into Mexico and Central America

LatAm List – Sprinklr, a New York-based social media management platform, recently announced its expansion into Mexico and Central America. The company is building a team in Mexico City to help support clients with headquarters or departments in the region including L’Oreal, MetLife, BAC Credomatic,…
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Sprinklr Blogs

Sprinklr Innovator’s Series with Michelle Brannan

At Sprinklr, we work hard every day to reshape the CXM landscape, turning conversations on modern channels into valuable business insights. Our world-class engineering team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading…

Sprinklr Innovator’s Series with Sushant Bhatia

At Sprinklr, we work hard every day to reshape the CXM landscape, turning conversations on modern channels into valuable business insights. Our world-class engineering team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading…

Sprinklr Announces Messenger API Support for Instagram

Today, we are excited to announce the integration of Messenger API support for Instagram. What does this mean for brands using Sprinklr?  Scale human experiences. You can now easily scale your use of Instagram Messaging to create human customer care experiences, reduce operational costs, and sell mo…

How to evaluate a distributed marketing platform

When people think about a business’ structure, they often think about a centralized model with linear reporting and clearly defined departments, all under one roof. But for many large, enterprise-scale businesses, this is rarely true. More often, there are multiple business locations, a widely dispe…

3 ways data democratization improves the customer experience

Creating a unified customer experience is critical for brands to differentiate themselves from the competition and delight customers. Over the past few weeks we’ve discussed how to: Understand customers’ changing expectations and the impact on your brand Set up an omni-channel listening strategy to …

Contact center solutions are ruining your customer service experience

There’s a very old story about a group of blind men who hear that there’s an elephant nearby. Curious about what kind of creature this could be, they all go to the elephant and touch it so they can experience this animal they’ve only heard about. The blind man touching the elephant’s trunk says, “An…
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Sprinklr Frequently Asked Questions

  • When was Sprinklr founded?

    Sprinklr was founded in 2009.

  • Who are Sprinklr key executives?

    Sprinklr's key executives are Ragy Thomas, Luca Lazzaron and Pavitar Singh.

  • How many employees does Sprinklr have?

    Sprinklr has 2,469 employees.

  • Who are Sprinklr competitors?

    Competitors of Sprinklr include Khoros, Contently and Falcon.io.

  • Where is Sprinklr headquarters?

    Sprinklr headquarters is located at 29 W 35th St 8th Floor, New York.

  • Where are Sprinklr offices?

    Sprinklr has offices in New York, Austin, Boston, Chicago and in 20 other locations.

  • How many offices does Sprinklr have?

    Sprinklr has 25 offices.