Sprinklr
- Enterprise Customers1.1 KQ3, 2022
- Revenue$492.4 MFY, 2022
- Market Capitalization$2.9 B2022-05-17
OverviewSuggest Edit
Sprinklr is a company that operates a customer experience management platform for the enterprise. It provides marketing, advertising, research, and commerce services. The platform allows employees to collaborate in real-time across business units and markets to manage customer experience.
| Type | Public | |
| Founded | 2009 | |
| HQ | New York, NY, US | Map |
| Website | sprinklr.com | |
| Overall Culture | B | More |
Recent NewsAll News
Key People/Management at Sprinklr
Ragy Thomas
Founder, Chief Executive Officer and Director
Manish Sarin
Chief Financial Officer
Luca Lazzaron
Chief Revenue Officer
Pavitar Singh
Chief Technology Officer
Chris Lynch
Chief Financial Officer
Carlos Dominguez
Vice-Chairman of the Board and Chief Evangelist
Sprinklr Office Locations
Sprinklr has offices in New York, Austin, Portland, San Francisco and in 21 other locations
New York, NY, US (HQ)
29 W 35th St 8th Floor
Austin, TX, US
2201 E 6th St
Portland, OR, US
419 SW 11th Ave #300
San Francisco, CA, US
160 Pine St, San Francisco
Washington, DC, US
1440 G St NW #8206
Melbourne, AU
696 Bourke St
Sprinklr Financials and Metrics
Sprinklr Revenue
Sprinklr's revenue was reported to be $492.39 m in FY, 2022 which is a 27.3% increase from the previous period.
| USD | |
|---|---|
Revenue (FY, 2022) | 492.4m |
Revenue growth (FY, 2021 - FY, 2022), % | 27.3% |
Gross profit (FY, 2022) | 344.8m |
Gross profit margin (FY, 2022), % | 70% |
Net income (FY, 2022) | (111.5m) |
EBIT (FY, 2022) | (99.5m) |
Market capitalization (17-May-2022) | 2.9b |
Closing stock price (17-May-2022) | 11.4 |
Cash (31-Jan-2022) | 321.4m |
Sprinklr's current market capitalization is $2.9 b.
Annual
Annual
Annual
| USD | Q2, 2020 |
|---|---|
Revenue/Employee | 44.0k |
Sprinklr Operating Metrics
Sprinklr's Enterprise Customers was reported to be 1.1 k in Q3, 2022.
Sprinklr Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| Nanigans | December 03, 2019 | |
| Little Bird | November 17, 2016 | |
| postano.com | February 20, 2016 | |
| Booshaka | November 02, 2015 | |
| Hassan Muhajar | November 02, 2015 | |
| newBrandAnalytics | June 02, 2015 | |
| Torabit | April 30, 2015 | |
| Get Satisfaction | April 08, 2015 | |
| Pluck | February 26, 2015 | |
| Branderati | September 03, 2014 |
Sprinklr Revenue Breakdown
Sprinklr revenue breakdown by business segment: 13.1% from Professional Services and 86.9% from Subscription
Sprinklr revenue breakdown by geographic segment: 63.6% from Americas, 28.1% from EMEA and 8.3% from Other Foreign Countries
Sprinklr Cybersecurity Score
Sprinklr Environment, Social & Governance (ESG) Ratings
Sprinklr Online and Social Media Presence
38.8k Twitter followers
Sprinklr has 38.8k Twitter Followers. The number of followers has increased 0.1% month over month and increased 0.4% quarter over quarter
Sprinklr's Trends
Twitter Engagement Stats for @sprinklr
73.6k
Tweets
17.5k
Following
38.8k
Followers
51
Tweets last 30 days
3.6
Avg. likes per Tweet
96.1%
Tweets with engagement
Sprinklr Company Culture
Overall Culture
B
74/100
CEO Rating
A+
81/100
Compensation
B
72/100
Diversity
C+
68/100
Sprinklr News and Updates
May 30, 2021
Customer experience software company Sprinklr files for IPO
Customer experience management software company Sprinklr Inc. filed its paperwork May 28 with the U.S. Securities and Exchange Commission for an initial public offering. Founded in 2009, Sprinklr provides cloud services that large enterprises use to manage interactions with customers. The company o…
March 15, 2021
Customer experience startup Sprinklr files confidential S-1 with SEC
Sprinklr, a New York-based customer experience company, announced today it has filed a confidential S-1 ahead of a possible IPO. “Sprinklr today announced that it has confidentially submitted a draft registration statement on Form S-1 with the Securities and Exchange Commission (the “SEC”) relating …
September 09, 2020
AI-powered CXM platform Sprinklr raises $200 million at a $2.7 billion valuation
Sprinklr, an AI-powered customer experience management (CXM) platform, has raised $200 Million at $2.7 billion valuation from Hellman & Friedman.
September 09, 2020
Sprinklr raises $200M on $2.7B valuation three years after last investment
Sprinklr has been busy the last few years acquiring a dozen companies, then rewriting their code base and incorporating them into the company’s customer experience platform. Today, the late-stage startup went back to the fund raising well for the first time in three years, and it was a doozy, raisin…
September 09, 2020
Customer Experience Startup Sprinklr Hits $2.7 Billion Valuation With $200 Million Private Equity Cash Infusion
After rebuilding Sprinklr, CEO Ragy Thomas says the company is on track for an IPO within 12 to 18 months.
January 29, 2020
Sprinklr expands into Mexico and Central America
LatAm List – Sprinklr, a New York-based social media management platform, recently announced its expansion into Mexico and Central America. The company is building a team in Mexico City to help support clients with headquarters or departments in the region including L’Oreal, MetLife, BAC Credomatic,…
Sprinklr Blogs
June 18, 2021
Sprinklr Innovator’s Series with Michelle Brannan
At Sprinklr, we work hard every day to reshape the CXM landscape, turning conversations on modern channels into valuable business insights. Our world-class engineering team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading…
June 11, 2021
Sprinklr Innovator’s Series with Sushant Bhatia
At Sprinklr, we work hard every day to reshape the CXM landscape, turning conversations on modern channels into valuable business insights. Our world-class engineering team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading…
June 02, 2021
Sprinklr Announces Messenger API Support for Instagram
Today, we are excited to announce the integration of Messenger API support for Instagram. What does this mean for brands using Sprinklr? Scale human experiences. You can now easily scale your use of Instagram Messaging to create human customer care experiences, reduce operational costs, and sell mo…
May 25, 2021
How to evaluate a distributed marketing platform
When people think about a business’ structure, they often think about a centralized model with linear reporting and clearly defined departments, all under one roof. But for many large, enterprise-scale businesses, this is rarely true. More often, there are multiple business locations, a widely dispe…
May 20, 2021
3 ways data democratization improves the customer experience
Creating a unified customer experience is critical for brands to differentiate themselves from the competition and delight customers. Over the past few weeks we’ve discussed how to: Understand customers’ changing expectations and the impact on your brand Set up an omni-channel listening strategy to …
May 18, 2021
Contact center solutions are killing your customer service experience
There’s a very old story about a group of blind men who hear that there’s an elephant nearby. Curious about what kind of creature this could be, they all go to the elephant and touch it so they can experience this animal they’ve only heard about. The blind man touching the elephant’s trunk says, “An…
Sprinklr Frequently Asked Questions
When was Sprinklr founded?
Sprinklr was founded in 2009.
Who are Sprinklr key executives?
Sprinklr's key executives are Ragy Thomas, Manish Sarin and Luca Lazzaron.
How many employees does Sprinklr have?
Sprinklr has 3,245 employees.
What is Sprinklr revenue?
Latest Sprinklr annual revenue is $492.4 m.
What is Sprinklr revenue per employee?
Latest Sprinklr revenue per employee is $151.7 k.
Who are Sprinklr competitors?
Competitors of Sprinklr include Khoros, Contently and Falcon.io.
Where is Sprinklr headquarters?
Sprinklr headquarters is located at 29 W 35th St 8th Floor, New York.
Where are Sprinklr offices?
Sprinklr has offices in New York, Austin, Portland, San Francisco and in 21 other locations.
How many offices does Sprinklr have?
Sprinklr has 25 offices.
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