Smartsheet Operating Metrics

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Smartsheet key operating metrics including Customers with >$50K in Annual Contract Value, environmental, and social and governance score (ESG).

Customers with >$50K in Annual Contract Value

3.3K

32.9%

Q1, 2024

Customers with >$100K in Annual Contract Value

1.6K

41.6%

Q1, 2024

Customers with >$5K Annual Recurring Revenue

18.5K

16.4%

Q1, 2024

Operating Metrics

Metrics	FY, 2021	FY, 2022	FY, 2023
Customers with >$50K in Annual Contract Value	1.5K	2.4K	3.2K
Customers with >$100K in Annual Contract Value	588	1K	1.5K
Customers with >$5K Annual Recurring Revenue	11.9K	15.2K	18.1K
Calculated Billings	$450.7M	$661.5M	$892.0M
Paying Users	1.2M
Users	6.8M
Backlog	$35.1M	$53.9M	$69.1M
Patents Pending (US)	8
Trademarks (US)	4
Patents (US)	15
Trademarks (Foreign)	24
Trademark Applications	2
Average Annualized Contract Value per Domain-based Customer	$5.1K	$7.0K	$8.4M
Retention Rate	1.2	1.3	1.3

40-49 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub