ShoreTel provides businesses worldwide with communications solutions that make interactions simple. The Company's flexible communications solutions for on-premises, cloud, and hybrid environments eliminate complexity, reduce costs and improve productivity. ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources.

Parent Company
Mitel Networks
Sunnyvale, US
ShoreTel was founded in 1996 and is headquartered in Sunnyvale, US

ShoreTel Office Locations

ShoreTel has offices in Sunnyvale, Austin, Milwaukee, New York and in 13 other locations
Sunnyvale, US (HQ)
960 Stewart Dr
Austin, US
6500 River Place Boulevard Building IV, Suite 200
Milwaukee, US
101 1610 N 2nd St
New York, US
1385 Broadway
Rochester, US
100 300 State St
Toronto, CA
600 10 Carlson Ct
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ShoreTel Financials and Metrics

Summary Metrics

Founding Date


Total Funding

$13.5 m


In total, ShoreTel had raised $13.5 m. ShoreTel is a subsidiary of Mitel Networks

ShoreTel Financials

ShoreTel's revenue was reported to be $360.3 m in FY, 2016
USDFY, 2014FY, 2015FY, 2016


339.8 m360.7 m360.3 m

Revenue growth, %


Cost of goods sold

137.9 m142 m132.5 m

Gross profit

201.9 m218.7 m227.8 m
USDQ1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017


84.3 m84.5 m82.4 m90.4 m90.9 m85 m90.2 m90.4 m85.2 m86.3 m88 m87.7 m

Cost of goods sold

33.1 m34.6 m34.3 m36.7 m35.6 m35.1 m32.1 m32.5 m32.8 m32 m32.5 m31.5 m

Gross profit

51.2 m49.9 m48.1 m53.8 m55.3 m49.9 m58 m57.9 m52.4 m54.3 m55.5 m56.2 m

Gross profit Margin, %

USDFY, 2014FY, 2015FY, 2016


53.5 m82.2 m61.7 m

Accounts Receivable

13.3 m


26.5 m15.1 m12.5 m

Current Assets

130 m153.4 m167 m
USDQ1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017


49.9 m52.2 m50.3 m57.3 m67.4 m76.2 m96.5 m96.9 m86.8 m54.3 m54.4 m56.7 m


17.6 m19.3 m24 m24.2 m19.4 m16.9 m13.5 m14.4 m15.5 m15.5 m15.8 m14 m

Current Assets

117.7 m119.5 m123.2 m131 m139.8 m137.4 m159.3 m163.3 m156 m158.6 m156.4 m158.8 m


19.8 m19 m21.3 m21.1 m20.8 m20.6 m
USDFY, 2014FY, 2015FY, 2016

Net Income

(1 m)(4.3 m)(4.8 m)

Depreciation and Amortization

18.3 m19.1 m20.5 m

Accounts Receivable

3.2 m(2.9 m)3.7 m


(7.5 m)11.4 m2.9 m
USDQ1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017

Net Income

(1 m)(940 k)(1.2 m)366 k(6.8 m)(2.6 m)2.1 m2.5 m(8.7 m)(5.6 m)(2.9 m)(2.9 m)


24.2 m19.4 m16.9 m13.5 m14.4 m15.5 m15.5 m15.8 m14 m

Accounts Payable

12.8 m14.7 m13.4 m14.2 m13.3 m14.2 m16.1 m14.8 m15.9 m
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ShoreTel Operating Metrics

Q3, 2014Q4, 2014FY, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017

Annual Recurring Revenue Run Rate

$146.4 m$154.4 m$160.1 m$165.9 m$172.9 m$178.6 m$183.8 m$188.9 m$198 m$203 m$211 m$216 m$223 m

Average Monthly Recurring Revenue per Customer

$2.05 k$2.43 k$2.39 k$2.36 k$2.37 k$2.37 k$2.35 k$2.24 k$2.21 k$2.14 k$2.08 k$2 k$1.99 k



Average Number of Seats per Customer

Show all operating metrics

ShoreTel Revenue Breakdown

ShoreTel Median Salaries

Source: 81 public H-1B filings from ShoreTel

ShoreTel's Web-traffic and Trends

ShoreTel Online and Social Media Presence

ShoreTel News and Updates

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