Service Management Group Competitors and Similar CompaniesClear all
Service Management Group's competitors and similar companies include Qualtrics and BirdEye.
 Service Management Group Service Management Group (SMG) is a company that provides enterprise experience management (XM) solutions. | |||
Founding Date | Founding Date 1991 | Founding Date 2002 | Founding Date 2012 |
Type | Type Private | Type Subsidiary | Type Private |
Tags | |||
Locations | Locations Kansas City, US HQ Tokyo, JP St Albans, GB | Locations Provo, US HQ Buenos Aires, AR Acton, AU Melbourne, AU Sydney, AU São Paulo, BR Toronto, CA see more | Locations Palo Alto, US HQ Sydney, AU Gurugram, IN London, GB Irving, US |
Employees | Employees 5221% increase | Employees 5,7022% increase | Employees 1,000 |
Financial | |||
Revenue (est.) | Revenue (est.) N/A | Revenue (est.) $1.5b (FY, 2022) | Revenue (est.) $42.9m (Y, 2020) |
Operating ⚠ | |||
Countries | Countries 150 (Feb, 2024) | Countries 100 (Apr, 2025) | Countries N/A |
Customers | Customers N/A | Customers 20 k (Apr, 2025) | Customers 90 k (Oct, 2022) |
Partners | Partners N/A | Partners 900 (Apr, 2025) | Partners 700 (Oct, 2022) |
Funding | |||
Latest funding round | Latest funding round $ 2.2m (over 16 years ago) | Latest funding round N/A | Latest funding round $ 25m (over 9 years ago) |
Total funding raised | Total funding raised N/A | Total funding raised $ 400m | Total funding raised $ 33m |
For sources of this data, please see the company profile
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Qualtrics
HQ
Provo, US
Qualtrics International is a company that develops an experience management platform.
View company
BirdEye
HQ
Palo Alto, US
Employees
1,000
BirdEye is a company that develops a reputation and customer experience platform
View company