Combining 20 years of hospitality experience with the energy of a start-up! Serenata turns big data into smart useable data. Serenata is one of the leading providers of e-marketing and CRM solutions for the hospitality industry. By integrating guest information from the property management system (PMS), central reservation system (CRS), websites and more, Serenata NetHotel develops a 360° view of the guest. At each step before, during and after their stay the product ensures guests receive the most targeted,
dynamic and relevant communication.