Netcall is transforming customer engagement. Our unique, integrated and affordable Liberty engagement suite allows clients to unify service and reduce costs across multichannels.
Optimising processes and resources gives you total confidence that every form of communication delivers a consistent customer experience, accelerating your journey to the complete customer engagement centre.
Netcall’s solutions are grouped into four capabilities, which are:
- Intelligent contact handling allowing you to simplify customer engagement
- Workforce Optimisation allowing you to manage your resources efficiently
- Enterprise content management allowing you to integrate your customer information
- Business process management allowing you to optimise your business performance
Over 700 organisations use Netcall’s comprehensive solutions proven to deliver best-in-class results; revenue growth, asset efficiency, cost reduction, satisfaction, loyalty improvements and return on investment. Endorsed by industry experts, Netcall is safety and regulatory compliant, with over twenty years’ experience in providing customer engagement solutions within the Public and Private sectors.

Type
Public
HQ
Hemel Hempstead, GB
Founded
1996
Size (employees)
156 (est)+6%
Netcall was founded in 1996 and is headquartered in Hemel Hempstead, GB

Key People at Netcall

Henrik Bang

Henrik Bang

CEO at Netcall PLC
David Parram

David Parram

Account Director (NHS)
Lynley Meyers

Lynley Meyers

Marketing Manager - Head of product marketing
Julie Smithers

Julie Smithers

Business Development
Mark Holmes

Mark Holmes

Sales Director
Kerry Joicey

Kerry Joicey

Marketing Manager - Demand Generation
Andrew Mason

Andrew Mason

Business Development

Netcall Office Locations

Netcall has offices in Hemel Hempstead, Poole and Suffolk
Hemel Hempstead, GB (HQ)
111 Marlowes
Suffolk, GB
Enterprise Business Park Severn Rd
Poole, GB
The Quay

Netcall Metrics

Netcall Financial Metrics

Revenue (2016)

£16.6 m

Revenue growth (2015-16), %

(3%)

Gross profit

£15.2 m

Gross profit margin (2016), %

91%

Market capitalization (28-Apr-2017)

£96.4 m

Closing share price (28-Apr-2017)

£0.7
Netcall's current market capitalization is £96.4 m.
Netcall's revenue was reported to be £16.6 m in FY, 2016 which is a 3% decrease from the previous period.
FY, 2014FY, 2015FY, 2016

Revenue

£16.9 m£17.2 m£16.6 m

Revenue growth, %

2%(3%)

Cost of goods sold

£1.5 m£1.6 m£1.5 m

Gross profit

£15.4 m£15.6 m£15.2 m

Gross profit Margin, %

91%91%91%

Operating expense total

£13.5 m£13.3 m£13.6 m

Netcall Operating Metrics

Netcall's Customers was reported to be 700 in FY, 2016
FY, 2016

Customers

700

Netcall Market Value History

Netcall Revenue Breakdown

Netcall Online Presence

Netcall Company Life

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