OverviewSuggest Edit

Quadient (formerly known as Neopost) is a provider of customer experience solutions for enterprises. Its key expertise areas include customer experience management (CXM), business process automation (BPA), mail-related solutions, and parcel locker solutions. The company serves a variety of industries, such as multifamily residences, retail, service providers, utilities, higher education, financial services, insurance, public sector and government, healthcare, telecommunications, and shipping carriers.

TypePublic
Founded1924
HQBagneux, FR
Websitequadient.com

Latest Updates

Employees (est.) (Jan 2020)5,693(+2%)
Revenue (FY, 2017)€1.1 B(-4%)
Share Price (Jun 2021)€24.8
Cybersecurity ratingCMore

Key People/Management at Quadient

Geoffrey Godet

Geoffrey Godet

Chief Executive Officer
Brandon Batt

Brandon Batt

Chief Transformation Officer
Laurent du Passage

Laurent du Passage

Chief Financial Officer
Chris Hartigan

Chris Hartigan

Chief Solution Officer Customer Experience Management
Zbyněk Hodic

Zbyněk Hodic

Chief Technology Software Officer
Daniel Malouf

Daniel Malouf

Chief Solution Officer Parcel Locker Solutions
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Quadient Office Locations

Quadient has offices in Bagneux, Cavaillon, Rueil-Malmaison, Alameda and in 73 other locations
Bagneux, FR (HQ)
42 Avenue Aristide Briand
Cavaillon, FR
127 Avenue Joseph Pierre Boitelet
Rueil-Malmaison, FR
7 Rue Henri Becquerel
Auburn, AU
Regents Park Estate Q, 1 Princes Rd E
Brunn am Gebirge, AT
Europaring
Zaventem, BE
Ikaroslaan 37
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Quadient Financials and Metrics

Quadient Revenue

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Quadient's revenue was reported to be €1.11 b in FY, 2017 which is a 4.1% decrease from the previous period.
EUR

Revenue (FY, 2017)

1.1b

Revenue growth (FY, 2017 - FY, 2017), %

(4.1%)

Gross profit (FY, 2017)

832.4m

Gross profit margin (FY, 2017), %

74.9%

Net income (FY, 2017)

132.7m

EBIT (FY, 2017)

180.9m

Market capitalization (4-Jun-2021)

852.4m

Closing stock price (4-Jun-2021)

24.8

Cash (31-Jan-2018)

192.8m

EV

681.6m
Quadient's current market capitalization is €852.4 m.
EURFY, 2016FY, 2017

Revenue

1.2b1.1b

Revenue growth, %

(4%)

Cost of goods sold

293.3m279.3m

Gross profit

865.4m832.4m
EURFY, 2016FY, 2017

Cash

96.0m192.8m

Accounts Receivable

268.8m243.5m

Prepaid Expenses

42.4m41.8m

Inventories

71.9m65.6m
EURFY, 2016FY, 2017

Net Income

114.0m132.7m

Cash From Operating Activities

281.1m302.5m

Cash From Investing Activities

(103.6m)(120.9m)

Long-term Borrowings

(62.3m)(165.7m)
EURFY, 2017

Revenue/Employee

196.9k

Financial Leverage

2.5 x
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Quadient Revenue Breakdown

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Quadient revenue breakdown by business segment: 83.0% from SME Solutions , 5.0% from Neopost Shipping and 12.0% from Enterprise Digital Solutions

Quadient revenue breakdown by geographic segment: 47.7% from Europe , 7.9% from Rest of the World and 44.4% from North America

Quadient Cybersecurity Score

Cybersecurity ratingPremium dataset

C

72/100

SecurityScorecard logo

Quadient Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

60-79

out of 100

CSRHub logo

Quadient Online and Social Media Presence

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Quadient News and Updates

Quadient Signs with Pickup a Strategic Deal to Roll Out 1,500 Automated Parcel Lockers in France

Quadient Signs with Pickup a Strategic Deal to Roll Out 1,500 Automated Parcel Lockers in France

Quadient – Availability of the 2020 Universal Registration Document

Quadient – Availability of the 2020 Universal Registration Document

Parcel Pending by Quadient Introduces Campus Hub™ Solution

Contactless and scalable smart locker and tracking software platform allows colleges and universities to seamlessly manage goods receiving and distribution across campus Contactless and scalable smart locker and tracking software platform allows colleges and universities to seamlessly manage goods r…

Parcel Pending by Quadient Unveils Enhanced Features for its Outdoor Locker Solutions

Featuring superior durability, improved weather and UV-resistance and integrated temperature controls, Parcel Pending’s outdoor lockers keep packages protected from extreme weather Featuring superior durability, improved weather and UV-resistance and integrated temperature controls, Parcel Pending’s…

Quadient recorded a strong recovery in the second part of the year, leading to sustained profitability and strong free cash flow generation over the full-year 2020

Quadient recorded a strong recovery in the second part of the year, leading to sustained profitability and strong free cash flow generation over the full-year 2020
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Quadient Blogs

Year in Review: COVID-19's Impact on the Future of the Multifamily Industry

Year in Review: COVID-19's Impact on the Future of the Multifamily Industry a.purvis Mon, 03/22/2021 - 11:02 Not since the Spanish Influenza epidemic of 1918 has the world experienced a traumatic, global health catastrophe like seen with the Coronavi…

Communication is more than compliance

Communication is more than compliance Calderwood Kathleen Fri, 03/19/2021 - 23:28 Communication is More than Compliance: It Includes Changing Behaviors Webinar …

Elevate your communication strategy with print mail

Elevate your communication strategy with print mail Terentiuk Jennifer Fri, 03/19/2021 - 13:25 Join Will Morgan from Aspire CCS (Analysts) and Tom Prestwich COO of Adare SEC (Service Provider) for a webinar that looks at the changing landscape of cus…

Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Communication Management

Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Communication Management Stephanie Clarke Thu, 03/18/2021 - 17:15   Quadient is proud to have been named a Leader in the SPARK Matrix for CCM This research report includes a detailed ana…

Make mail an integral, and effective, part of your communication strategy

Make mail an integral, and effective, part of your communication strategy Terentiuk Jennifer Thu, 03/18/2021 - 01:03 Companies face many opportunities (and challenges) when connecting with their customers – some of these challenges include digital …

The CXictionary

The CXictionary Andrea Haughton Tue, 03/16/2021 - 16:01   Customer experience management is vital to any business’s success. They must be aware of changes in customer demands and expectations. The technology used to measure the successes and pitfal…
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Quadient Frequently Asked Questions

  • When was Quadient founded?

    Quadient was founded in 1924.

  • Who are Quadient key executives?

    Quadient's key executives are Geoffrey Godet, Brandon Batt and Laurent du Passage.

  • How many employees does Quadient have?

    Quadient has 5,693 employees.

  • What is Quadient revenue?

    Latest Quadient annual revenue is €1.1 b.

  • What is Quadient revenue per employee?

    Latest Quadient revenue per employee is €195.3 k.

  • Who are Quadient competitors?

    Competitors of Quadient include Stamps.com, Thryv and TTEC Holdings.

  • Where is Quadient headquarters?

    Quadient headquarters is located at 42 Avenue Aristide Briand, Bagneux.

  • Where are Quadient offices?

    Quadient has offices in Bagneux, Cavaillon, Rueil-Malmaison, Alameda and in 73 other locations.

  • How many offices does Quadient have?

    Quadient has 77 offices.