OverviewSuggest Edit

Narvar is a company that provides a supply chain management platform helping the different brands to improve the customer experience. It offers an enterprise SaaS platform that allows businesses and retailers to track orders and returns and provide post-purchase experience. The platform enables multiple interactions across various touchpoints, including web, email, SMS, Google Assistant.
TypePrivate
Founded2012
HQSan Mateo, CA, US
Websitecorp.narvar.com

Latest Updates

Employees (est.) (Apr 2022)401(+5%)
Job Openings51
Cybersecurity ratingBMore
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Key People/Management at Narvar

Anand Madhavan

Anand Madhavan

VP Engineering
Amit Sharma

Amit Sharma

Founder & CEO
Ram Ravichandran

Ram Ravichandran

CTO
Uday Shanmugam

Uday Shanmugam

Chief Architect
Jay DeGooyer

Jay DeGooyer

General Counsel
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Narvar Office Locations

Narvar has offices in San Mateo, New York, Salt Lake City, Sydney and in 4 other locations
San Mateo, CA, US (HQ)
3 E 3rd Ave #211
München, DE
Oskar-von-Miller-Ring 20
London, GB
36-38 Hatton Garden
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Narvar Financials and Metrics

Summary Metrics

Founding Date

2012

Narvar total Funding

$64.4 m

Narvar latest funding size

$30 m

Time since last funding

4 years ago

Narvar investors

Narvar's latest funding round in August 2018 was reported to be $30 m. In total, Narvar has raised $64.4 m
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Narvar Cybersecurity Score

Cybersecurity ratingPremium dataset

B

88/100

SecurityScorecard logo

Narvar Online and Social Media Presence

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Narvar News and Updates

Narvar Launches Home Pickup For Convenient Ecommerce Returns

SAN FRANCISCO, March 7, 2022 /PRNewswire/ -- Today Narvar, the post-purchase pioneer, is announcing the rollout of its Home Pickup service, a carrier-agnostic returns service that allows shoppers to schedule a courier to pick up return packages at their homes. More than 70 retailers,...

FourKites Partners with Narvar to Unlock Real-Time Supply Chain Visibility as Disruptions Persist

New partnership delivers a comprehensive view over first, middle and final mile delivery, and market-leading ETAs, empowering retailers to better navigate shifting supply and demand and improve the customer experience New partnership delivers a comprehensive view over first, middle and final mile de…

Narvar Hires Former Levi's Executive Anisa Kumar as Chief Customer Officer

SAN FRANCISCO, Nov. 11, 2021 /PRNewswire/ -- Narvar, the post-purchase pioneer, today announced the hiring of Anisa Kumar as the company's first Chief Customer Officer. Kumar's key priority will be customer success, helping retailers capitalize on the post-purchase opportunity amidst this...

Narvar Study Finds 58% of Consumers Intentionally Buy More Goods Than They Intend to Keep

SAN FRANCISCO, Nov. 4, 2021 /PRNewswire/ -- Retailers can prevent a substantial number of online returns by providing more accurate fit & sizing information to support consumers, nearly 60% of whom continue to struggle to find the right items online without resorting to bracketing — the...

WATCH: The week that was - from Chetan Maini's bet on battery swap tech to Yulu's shared mobility and customer engagement platform Narvar

This week, we focus on the journey of Praneet Khare, the Co-founder of Avid Secure, go behind the scenes at Yulu, and see how Chetan Maini is helping brew the electric mobility revolution.

Simplifying consumers’ lives: winning pitch of post-purchase customer engagement startup Narvar

Since its inception in 2012, Narvar has served over 400 million consumers worldwide and has interacted across 38 countries in 55 languages.
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Narvar Blogs

Best Practices for Processing Returns on Shopify

It is SO important for Shopify retailers to balance customer-friendly policies with the real-life costs of processing returns. Here are seven best practices for processing returns on Shopify.

Bracketing: For Online Returns, the Bedroom is the New Fitting Room

“Bracketing”—buying multiple versions of a product with the intention of returning at least some of the items—is an important consumer trend with online shoppers.

What Is the Biggest Mistake in Retail? A Terrible Return Process

Is your brand at risk of making the the biggest mistake in retail?—In this blog, Narvar explores the #1 thing retailers shouldn't do if they want to keep their customers happy and loyal.

Carrier Diversification Is Decreasing Delivery Times

New data from Narvar confirm that increased carrier diversification is decreasing delivery times, particularly during peak-order periods such as the holiday season.

How Post-Purchase Helps the Environment

Carbon emissions from online shopping are 36% lower than those produced by in-store trips. That’s promising but there’s still more work to be done—reducing waste in ecommerce returns is the...

How to Offer Healthcare Patients More Visibility Into Online Prescription Fulfillment

Here are four ways healthcare providers and online pharmacies can give patients more visibility into online prescription fulfillment.
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Narvar Frequently Asked Questions

  • When was Narvar founded?

    Narvar was founded in 2012.

  • Who are Narvar key executives?

    Narvar's key executives are Anand Madhavan, Amit Sharma and Ram Ravichandran.

  • How many employees does Narvar have?

    Narvar has 401 employees.

  • Who are Narvar competitors?

    Competitors of Narvar include project44, AFS Technologies and parcelLab.

  • Where is Narvar headquarters?

    Narvar headquarters is located at 3 E 3rd Ave #211, San Mateo.

  • Where are Narvar offices?

    Narvar has offices in San Mateo, New York, Salt Lake City, Sydney and in 4 other locations.

  • How many offices does Narvar have?

    Narvar has 8 offices.