Lucidworks

OverviewSuggest Edit

Lucidworks is a company providing the Connected Experience Cloud (CXC) system that captures insights from every action and applies them to the next. It is a platform that helps enterprises build AI-powered e-commerce search, customer support, and knowledge management applications for its customers and employees.

TypePrivate
Founded2007
HQSan Francisco, CA, US
Websitelucidworks.com
Employee Ratings3.1
Overall CultureC+

Latest Updates

Employees (est.) (Jul 2021)266(-1%)
Job Openings26
Cybersecurity ratingCMore

Key People/Management at Lucidworks

Will Hayes

Will Hayes

CEO & Board Member
Vivek Sriram

Vivek Sriram

Chief Product Officer
Reade Frank

Reade Frank

Chief Operating Officer
Chris Polishuk

Chris Polishuk

Chief Revenue Officer
Ellen Petry Leanse

Ellen Petry Leanse

Chief People Officer
Raj Kandasamy

Raj Kandasamy

SVP of Engineering
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Lucidworks Office Locations

Lucidworks has offices in San Francisco, Raleigh, Seattle, Tsim Sha Tsui and in 1 other location
San Francisco, CA, US (HQ)
Russ Building, 235 Montgomery St #500, San Francisco
Raleigh, NC, US
555 Fayetteville St #430
Seattle, WA, US
901 Fifth Avenue, 901 5th Ave #2320
Tsim Sha Tsui, HK
room 12, level 7, k11 atelier, victoria dockside , 18 salisbury road
London, GB
199 Bishopsgate, Spitalfields
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Lucidworks Financials and Metrics

Summary Metrics

Founding Date

2007

Lucidworks total Funding

$203 m

Lucidworks latest funding size

$100 m

Time since last funding

2 years ago

Lucidworks investors

Lucidworks's latest funding round in August 2019 was reported to be $100 m. In total, Lucidworks has raised $203 m
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Lucidworks Operating Metrics

Lucidworks's Enterprise Customers was reported to be 400 in Aug, 2019.
Aug, 2019

Enterprise Customers

400
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Lucidworks Cybersecurity Score

Cybersecurity ratingPremium dataset

C

78/100

SecurityScorecard logo

Lucidworks Online and Social Media Presence

Embed Graph

Lucidworks Company Culture

  • Overall Culture

    C+

    75/100

  • CEO Rating

    A

    84/100

  • Compensation

    B

    77/100

  • Diversity

    C

    78/100

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Lucidworks News and Updates

Lucidworks Named a Leader in Cognitive Search by Independent Research Firm

Lucidworks is a one-stop shop for cloud-based product discovery, customer service, and knowledge management solutions for the world’s leading brands Lucidworks is a one-stop shop for cloud-based product discovery, customer service, and knowledge management solutions for the world’s leading brands

Lucidworks 加入 Google Cloud Partners Advantage 計劃並透過 Google Cloud Marketplace 啟動由人工智能支援的搜尋平台 Fusion

Lucidworks Fusion 讓客戶能輕鬆在雲端環境中部署以人工智能為本的數據發現和搜尋應用程式 Lucidworks Fusion 讓客戶能輕鬆在雲端環境中部署以人工智能為本的數據發現和搜尋應用程式

Lucidworks Joins Google Cloud Partner Advantage Program and Launches Fusion, AI-Powered Search Platform, Through Google Cloud Marketplace

Lucidworks Fusion gives customers the ability to easily deploy AI-powered data discovery and search applications in a cloud environment Lucidworks Fusion gives customers the ability to easily deploy AI-powered data discovery and search applications in a cloud environment

CORRECTION – Lucidworks Announces Goop and Regeneron as the Winners of the 2020 Lucidworks Connector Awards

The second annual Lucidworks Connector Award winners were chosen by a panel of industry experts in recognition of their innovation in digital experiences for customers and employees The second annual Lucidworks Connector Award winners were chosen by a panel of industry experts in recognition of thei…

Lucidworks Announces Goop and Regeneron as the Winners of the 2020 Lucidworks Connector Awards

The second annual Lucidworks Connector Award winners were chosen by a panel of industry experts in recognition of their innovation in digital experiences for customers and employees The second annual Lucidworks Connector Award winners were chosen by a panel of industry experts in recognition of thei…

Lucidworks Announces Keynote Speaker Lineup and Agenda for Activate 2020

Lucidworks confirms executives from Morgan Stanley, Lenovo, Salesforce, Target, REI and more to present at virtual Activate on September 24, 2020 Lucidworks confirms executives from Morgan Stanley, Lenovo, Salesforce, Target, REI and more to present at virtual Activate on September 24, 2020
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Lucidworks Blogs

How to Capture Chatbots’ Untapped Potential

Shoppers are turning to chatbots for more than customer service. Here's how to make your chatbot the intelligent, well-rounded conversational app that consumers expect. The post How to Capture Chatbots’ Untapped Potential appeared first on Lucidworks.

Activate Conference 2021: Call for Submissions

The annual Activate Conference continues virtually in 2021, and submissions for speakers are now open. The post Activate Conference 2021: Call for Submissions appeared first on Lucidworks.

Lucidworks Experts Weigh In on the Power of Connected Experiences

Our team shared their thoughts on the five critical elements of creating a connected experience that delights customers, empowers employees, and enhances the experience for both. The post Lucidworks Experts Weigh In on the Power of Connected Experiences appeared first on Lucidworks.

The Good, the Bad and the Ugly: A History of Customer Service

Customer service has a wild history rooted in the boom of innovation that came with the Industrial Revolution. The ebbs and flows of the industry are closely tied to the economic crests and troughs of American consumerism as a whole. Join us on the journey. The post The Good, the Bad and the Ugly: A…

AI Is Trying To Prevent Online Shoppers From Ditching Their Carts

Conversion to a sale is the ultimate goal for online retailers. Trying to learn shoppers' intent helps sellers see better returns. Will Hayes, CEO, shares how retailers can use AI to increase conversions. The post AI Is Trying To Prevent Online Shoppers From Ditching Their Carts appeared first on L…

What is Cognitive Search and How Does it Work?

Learn what cognitive search is, how it works, and what to consider when looking for a cognitive search platform. The post What is Cognitive Search and How Does it Work? appeared first on Lucidworks.
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Lucidworks Frequently Asked Questions

  • When was Lucidworks founded?

    Lucidworks was founded in 2007.

  • Who are Lucidworks key executives?

    Lucidworks's key executives are Will Hayes, Vivek Sriram and Reade Frank.

  • How many employees does Lucidworks have?

    Lucidworks has 266 employees.

  • Who are Lucidworks competitors?

    Competitors of Lucidworks include Coveo, Algolia and Elastic.

  • Where is Lucidworks headquarters?

    Lucidworks headquarters is located at Russ Building, 235 Montgomery St #500, San Francisco, San Francisco.

  • Where are Lucidworks offices?

    Lucidworks has offices in San Francisco, Raleigh, Seattle, Tsim Sha Tsui and in 1 other location.

  • How many offices does Lucidworks have?

    Lucidworks has 5 offices.