John Lewis began in 1864 with the opening of the first shop in London's Oxford Street. 'Never Knowingly Undersold', our unique promise to our customers that the price of any item we sell will always be as low as the lowest price in the neighbourhood, has been our slogan for over 75 years. Through the efforts of our Partners serving customers with our suppliers' high quality goods, we have succeeded in building the largest department store retailer in the UK, with 41 John Lewis shops (31 department stores and 10 John Lewis at home) and a growing online business - johnlewis.com.

Our Partners work hard to offer customers everything they need under one roof: the best fashions, furnishings and household goods of all kinds at competitive prices with excellent service and free delivery.

The full line department shops typically stock more than 350,000 separate lines with our stores at Oxford Street and Bluewater also including a John Lewis Foodhall from Waitrose.

The smaller flexible format shops highlight Fashion, Home and Consumer Electronics products while the John Lewis at home shops focus exclusively on the home, electrical and home technology assortment.

At the 2015 Verdict Customer Satisfaction Awards, John Lewis won awards for Best Clothing Retailer, Best Electricals Retailer and Best Homewares Retailer.

Company Growth (employees)
Type
Private
HQ
London, GB
Founded
1864
Size (employees)
9,372 (est)
John Lewis was founded in 1864 and is headquartered in London, GB

Key People at John Lewis

Andy Street

Andy Street

Managing Director
Paul Coby

Paul Coby

IT Director
Harriet Hounsell

Harriet Hounsell

Personnel Director
Craig Inglis

Craig Inglis

Customer Director
Mark Lewis

Mark Lewis

Retail Director
Paula Nickolds

Paula Nickolds

Commercial Director
Bérangère Michel

Bérangère Michel

Finance Director
Dino Rocos

Dino Rocos

Operations Director

John Lewis Office Locations

John Lewis has offices in London and Jersey
London, GB (HQ)
171 Victoria St

John Lewis Data and Metrics

Summary Metrics

Founding Date

1864

John Lewis Financial Metrics

John Lewis's revenue was reported to be £9.7 b in FY, 2016 which is a 0% increase from the previous period.
Numbers are in £, GBP

Revenue (FY, 2016)

9.7 b

Revenue growth (FY, 2015 - FY, 2016), %

0%

Gross profit (FY, 2016)

3.3 b

Gross profit margin (FY, 2016), %

34%

Net income (FY, 2016)

222.4 m

Cash (30-Jan-2016)

667.4 m
Numbers are in £, GBPFY, 2014FY, 2015FY, 2016

Revenue

9 b9.7 b9.7 b

Revenue growth, %

7%0%

Cost of goods sold

6 b6.4 b6.4 b

Gross profit

3 b3.3 b3.3 b

Gross profit Margin, %

33%34%34%

Operating expense total

2.6 b2.8 b2.8 b

Pre tax profit

126.1 m193.3 m288.4 m

Net Income

101.7 m143.1 m222.4 m
Numbers are in £, GBPFY, 2014FY, 2015FY, 2016

Cash

358.9 m336.9 m667.4 m

Accounts Receivable

55.1 m57.3 m61 m

Current Assets

1.1 b1.2 b1.5 b

PP&E

4.1 b4.3 b4.3 b

Goodwill

266.9 m335.5 m388.4 m

Total Assets

5.5 b5.9 b6.2 b

Accounts Payable

788.1 m891.2 m924.6 m

Current Liabilities

1.8 b1.8 b2 b

Retained Earnings

101.7 m143.1 m222.4 m

Total Equity

1.8 b1.5 b2.1 b

Financial Leverage

3.1 x3.9 x3 x
Numbers are in £, GBPFY, 2014FY, 2015FY, 2016

Cash From Operating Activities

453.5 m365.4 m730.3 m

Cash From Financing Activities

(157.7 m)245.3 m(61.3 m)

Income Taxes Paid

(24.4 m)(50.2 m)(66 m)
Y, 2016

Financial Leverage

3 x

John Lewis Job Categories

John Lewis Online and Social Media Presence

John Lewis News and Updates

John Lewis Company Life and Culture

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