John Lewis

John Lewis began in 1864 with the opening of the first shop in London's Oxford Street. 'Never Knowingly Undersold', our unique promise to our customers that the price of any item we sell will always be as low as the lowest price in the neighbourhood, has been our slogan for over 75 years. Through the efforts of our Partners serving customers with our suppliers' high quality goods, we have succeeded in building the largest department store retailer in the UK, with 41 John Lewis shops (31 department stores and 10 John Lewis at home) and a growing online business - johnlewis.com.

Our Partners work hard to offer customers everything they need under one roof: the best fashions, furnishings and household goods of all kinds at competitive prices with excellent service and free delivery.

The full line department shops typically stock more than 350,000 separate lines with our stores at Oxford Street and Bluewater also including a John Lewis Foodhall from Waitrose.

The smaller flexible format shops highlight Fashion, Home and Consumer Electronics products while the John Lewis at home shops focus exclusively on the home, electrical and home technology assortment.

At the 2015 Verdict Customer Satisfaction Awards, John Lewis won awards for Best Clothing Retailer, Best Electricals Retailer and Best Homewares Retailer.

Type
Private
HQ
London, GB
Founded
1864
Employees
7,833 (est)-2%
John Lewis was founded in 1864 and is headquartered in London, GB

Key People at John Lewis

Andy Street

Andy Street

Managing Director
Paul Coby

Paul Coby

IT Director
Harriet Hounsell

Harriet Hounsell

Personnel Director
Craig Inglis

Craig Inglis

Customer Director
Mark Lewis

Mark Lewis

Retail Director
Paula Nickolds

Paula Nickolds

Commercial Director
Bérangère Michel

Bérangère Michel

Finance Director
Dino Rocos

Dino Rocos

Operations Director
Ben Stimson

Ben Stimson

Partnership Registrar John Lewis

John Lewis Locations

London, GB

John Lewis Metrics

John Lewis Summary

Founding Date

1864

John Lewis Financials

John Lewis's revenue was £9.75 B in FY, 2016 which is 0.49% increase from the previous period.
FY, 2014FY, 2015FY, 2016

Revenue

£9.03 B£9.7 B£9.75 B

Revenue growth, %

7.5%0.5%

Cost of sales

£6.01 B£6.43 B£6.44 B

Gross profit

£3.02 B£3.27 B£3.31 B

Gross profit Margin, %

33.4%33.8%33.9%

Operating expense total

£2.6 B£2.83 B£2.78 B

Market Position – Retail, clothing, ecommerce, fashion, groceries, consumer goods

John Lewis Online Presence

John Lewis News

John Lewis Company Life

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