Jacada is an established company experiencing exponential growth in the fast moving and exciting customer service and support market. At Jacada, our people are the foundation of our success. We are a leader in delivering award-winning software solutions that drive contact center process improvement. Our customer base is diversified across multiple industries and includes some of the most well-known and innovative companies in their respective fields. Our global company is made up of sales and marketing professionals, software developers, business consultants, project managers and support personnel with a common goal of bringing positive change to customer service operations. We strive to employ the most creative, talented and productive professionals in the industry today, emphasizing teamwork to achieve individual and company goals.