IHG is a global hotel company whose goal is to create Great Hotels Guests Love. We have more guest rooms than any other hotel company in the world, with 722,575 rooms in more than 4,900 hotels in nearly 100 countries around the world.
We operate nine hotel brands – InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, EVEN™ Hotels and HUALUXE® Hotels and Resorts.
Our goal: We want to grow by making our brands the first choice for guests and hotel owners.
Our strategy: is to build the hotel industry’s strongest operating system focused on the biggest markets and segments where scale really counts.
Our operating system: is made up of all the things we do to drive demand for our brands. This includes our advertising and marketing campaigns, our 11 global call centres, 13 local language websites, our global sales team of more than 17,600 professionals, IHG® Rewards Club – the world's largest hotel loyalty scheme with nearly 86 million members – and all the advantages that IHG's global hotel distribution and scale brings to brand awareness.
Our focus on the biggest markets where our scale really counts ensures that we concentrate our resources on the opportunities that will provide the greatest return.
Franchising: This is the largest part of our business: 4,133 hotels operate under franchise agreements
Managing: We manage 779 hotels worldwide.
Owning: We own 9 hotels worldwide (less than 1% of our portfolio).