HFS Research
OverviewSuggest Edit
HFS Research is a business analytics company and community for business operations and IT services. It helps enterprises validate and improve their global operations with research, benchmarking, and peer networking. The company provides digitization-of-business processes and design thinking, intelligent automation, and outsourcing for healthcare, life sciences, retail, manufacturing, etc.
| Type | Private | |
| Founded | 2009 | |
| HQ | Cambridge, GB | Map |
| Website | hfsresearch.com | |
| Employee Ratings | ||
| Overall Culture | A+ | More |
Recent NewsAll News
- HFS Research Names Working Solutions a Customer Experience "Hot Vendor"
- EXL ranked among the top Data and Decisions Services Providers by HFS Research
- Cloud, Cybersecurity, and Modernization Will Power Digital Business Models and Increased IT Spending, say Global 2000 Executives: Infosys - HFS Research
- Amplo Global Inc. Named as HFS Research 'Hot Vendor'
Latest Updates
| Employees (est.) (Jul 2022) | 78 | (+4%) |
| Cybersecurity rating | A | More |
Key People/Management at HFS Research
Phil Fersht
Founder, Chief Executive Officer and Chief Analyst
Saurabh Gupta
President, Research and Advisory Services
Peter Kuipers
Chief Information Officer
Don Ryan
Senior Vice President, Research
Ruth Wallace
Chief Financial Officer
Sarah Little
Vice President, Content and Strategy, CEO's Office
HFS Research Office Locations
HFS Research has offices in Cambridge and Bengaluru
Cambridge, GB (HQ)
CC9, Clifton Ct
Bengaluru, IN
E-1 Block (Beech), Manyata Embassy Business Park, Outer Ring Road
Cambridge, MA, US
1 Mifflin Place, Harvard Square, Suite 400
HFS Research Financials and Metrics
Summary Metrics
Founding Date | 2009 |
HFS Research Revenue
Cash (31-Dec-2019) | 909.4k |
| FY, 2014 | |
|---|---|
Financial Leverage | 2.2 x |
HFS Research Cybersecurity Score
HFS Research Online and Social Media Presence
12.01k Twitter followers
HFS Research has 12.01k Twitter Followers. The number of followers has increased 0.1% month over month and increased 0.1% quarter over quarter
HFS Research's Trends
Twitter Engagement Stats for @HfSResearch
25.4k
Tweets
1.6k
Following
12k
Followers
20
Tweets last 30 days
0
Avg. likes per Tweet
95%
Tweets with engagement
HFS Research Company Culture
Overall Culture
A+
96/100
CEO Rating
A+
100/100
Compensation
A+
100/100
HFS Research News and Updates
July 27, 2022
HFS Research Names Working Solutions a Customer Experience "Hot Vendor"
DALLAS, July 27, 2022 /PRNewswire/ -- Working Solutions, a leader in on-demand contact center outsourcing, has been recognized as a "hot vendor" by industry analyst firm HFS Research. The global research organization cited the company's proven workforce engagement that offers clients a...
January 27, 2022
EXL ranked among the top Data and Decisions Services Providers by HFS Research
Execution across an array of data-driven solutions earns EXL a place in the report’s Winners Circle Execution across an array of data-driven solutions earns EXL a place in the report’s Winners Circle
December 03, 2020
Cloud, Cybersecurity, and Modernization Will Power Digital Business Models and Increased IT Spending, say Global 2000 Executives: Infosys - HFS Research
BENGALURU, India, Dec. 3, 2020 /PRNewswire/ -- Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, together with HFS Research unveiled a market study titled, 'Nowhere to Hide: Embracing the Most Seismic Technological and Business Change in our...
October 23, 2020
Amplo Global Inc. Named as HFS Research 'Hot Vendor'
Respected Insight and Advice Company Recognizes AGI for its Game-changing Platforms
July 28, 2020
EY announces that it has been named as a top enterprise blockchain service provider in annual HFS Research report
LONDON, July 28, 2020 /PRNewswire/ -- EY today announces it has been ranked third in HFS Research's annual Top 10 Enterprise Blockchain Services Report, based on the organization's bold public blockchain market vision and software development-led go-to-market strategy. HFS, a technology...
HFS Research Blogs
October 03, 2019
Use the combined power of human-focused design, data, and intelligent automation to deliver an omnichannel experience
The highest performing companies in the Global 2000 want to use customer experience (CX) as an enterprise growth driver. But siloed data, a lack of speed and agility to implement new ideas, and a lack understanding of customers’ journeys can be roadblocks.
To engage meaningfully with customers a…
October 02, 2019
Learn these key differentiators that Alight gains from its acquisition of NGA Human Resources
Creating a leading, global HR service provider
Hot on the heels of its purchase of Appirio’s Workday practice, Appirio’s Alight has announced its acquisition of HR and payroll expert NGA Human Resources (NGA HR).
NGA HR was owned by an investment bank and two private equity firms, so its sa…
October 01, 2019
SuccessFactors services providers and users: Get these five things right for success
In the HFS Top 10 SAP SuccessFactors Services, 2019 report, we spoke with 15 service providers and more than 30 client references. From that research, we gleaned the top five critical success elements that clients and service providers tend to neglect.
In this POV we outline the main trends in t…
September 30, 2019
Insurers: Explore blockchain to cut crippling claim administration costs
The complexity of insurance means the claims process relies on efficient collaboration among a range of organizations and individuals. The chain of communication necessarily involves the customer and insurance provider—but it also involves other parties such as underwriters, brokers, and reinsurer…
September 30, 2019
Enterprise leaders must learn from the key priorities of Cognizant: Collaborate and co-create Solutions with tech partners
To compete effectively with its peers, Cognizant is focusing on building proprietary products
The HFS Research team attended Cognizant’s APAC Advisory Summit in Singapore on August 29-30, 2019. The Summit sent a clear message to buyers about Cognizant’s recent achievements in the APAC region. It…
September 27, 2019
You need orchestration to scale attended automation. That’s why Automation Anywhere acquired Klevops.
Automation Anywhere (AA) recently announced its acquisition of Klevops declaring a “new Attended Automation 2.0.” HFS sees a much-needed injection of orchestration alleviating the inevitable chaos that attended bots originating at individuals’ desktops create as they increase in number. Klevops bu…
HFS Research Frequently Asked Questions
When was HFS Research founded?
HFS Research was founded in 2009.
Who are HFS Research key executives?
HFS Research's key executives are Phil Fersht, Saurabh Gupta and Peter Kuipers.
How many employees does HFS Research have?
HFS Research has 78 employees.
Who are HFS Research competitors?
Competitors of HFS Research include Zinnov, Everest Group and CEB (The Corporate Executive Board Company).
Where is HFS Research headquarters?
HFS Research headquarters is located at CC9, Clifton Ct, Cambridge.
Where are HFS Research offices?
HFS Research has offices in Cambridge and Bengaluru.
How many offices does HFS Research have?
HFS Research has 3 offices.
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