HappyFox

    OverviewSuggest Edit

    HappyFox is a developer of customer support and ticket management software. It offers a help desk ticketing system that is hosted on cloud, supporting multiple customer support channels like email, voice and live chat in 35 languages. The Company also provides HappyFox app, available on iOS and Android mobile platforms. HappyFox aims to automate customer support and offers software solutions based on tags, advanced search and filters, integration with CRM, live-chat and accounting software.

    TypePrivate
    Founded2011
    HQIrvine, US
    Websitehappyfox.com
    Employee Ratings4.2

    Latest Updates

    Employees (est.) (Sep 2019)68(-1%)

    HappyFox Office Locations

    HappyFox has an office in Irvine
    Irvine, US (HQ)
    47 Discovery #170
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    HappyFox Financials and Metrics

    Summary Metrics

    Founding Date

    2011

    HappyFox Online and Social Media Presence

    Embed Graph

    HappyFox News and Updates

    Ticketing Software 2018 Global Market Key Players - Arts People, Zendesk, SysAid Technologies Ltd., osTicket.com, HappyFox Inc, Team Support, Freshworks Inc......

    Ticketing Software – Global Market Growth, Opportunities, Analysis of Top Key Players and Forecast to 2025 Posted via Industry Today. Follow us on Twitter @IndustryToday

    HappyFox Blogs

    Managing Customer Service for Multiple Shopify Stores

    In the recent past, the eCommerce business has been flourishing. According to The Nasdaq Stock Market report, by the year 2040, as much as 95% of shopping will be facilitated by eCommerce. Shopify, WooCommerce, OpenCart, PrestaShop, Magento, and Salesforce Commerce are some of the popular e-commerce…

    10 Tips for Improving your Support Team’s Performance

    Customer service plays a vital role in your company’s growth. Constant learning and improvement is the key to success in customer support. According to a report by The Guardian Labs, by 2020, customer experience will have an even more significant impact on customer satisfaction. Customer experiences…

    Live Chat Translation with One Click.

    As your business expands to reach customers across the world, your customer support teams must focus on solving customer issues and worry less about dealing with different foreign languages. While agents on your live chat software could use one default language, this needn’t necessarily apply to you…

    Contextually Guide Your Agents With Agent Scripting

    Every agent in your support team does not have the same level of experience and knowledge. This means everyone cannot handle every issue adeptly, and may sometimes end up making for unsatisfying customer experience. A simplest and traditional solution to this problem is to adopt agent scripting to y…

    Canned Responses: How to Create A Gmail Canned Response in Minutes

    Canned responses is a Gmail feature that allows you to create and save email templates in your inbox. You can create multiple canned responses that can be used either to automate email replies or while composing a new email later. Canned responses are an excellent solution if your support team is re…

    5 Tips for Building an Amazing Knowledge Base System

    Gone are the days when telephone calls were the only option to solve customer queries. Customer expectations are continually evolving and they expect their questions to be answered at once and as a result, at times, the companies are overwhelmed and struggle to provide instant support. The best solu…
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    HappyFox Frequently Asked Questions

    • When was HappyFox founded?

      HappyFox was founded in 2011.

    • How many employees does HappyFox have?

      HappyFox has 68 employees.

    • Who are HappyFox competitors?

      Competitors of HappyFox include Freshworks, Vyopta and Corent Technology.

    • Where is HappyFox headquarters?

      HappyFox headquarters is located at 47 Discovery #170, Irvine.

    • Where are HappyFox offices?

      HappyFox has an office in Irvine.

    • How many offices does HappyFox have?

      HappyFox has 1 office.