Happy Returns

Happy Returns takes the pain out of online shopping by offering in-person returns for items purchased online. Shoppers can visit conveniently located Return Bars to drop off their items for immediate refund, eliminating the hassle and time of returns by mail. The Happy Returns platform also benefits participating retailers by offering an easy service for shoppers as well as reducing return shipping costs and complaints.

Parent CompanyPayPal
HQLos Angeles, CA, US
Cybersecurity ratingBMore
Happy Returns was founded in 2015 and is headquartered in Los Angeles, CA, US

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Key People/Management at Happy Returns

David Sobie

David Sobie

CEO & Co-Founder
Mark Geller

Mark Geller

COO & Co-Founder
Andrew Pease

Andrew Pease

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Happy Returns Office Locations

Happy Returns has offices in Los Angeles and Santa Monica
Los Angeles, CA, US (HQ)
12200 W Olympic Blvd #145
Santa Monica, CA, US
1106 Broadway
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Happy Returns Financials and Metrics

Summary Metrics

Founding Date


Total Funding

$25 m


In total, Happy Returns had raised $25 m. Happy Returns is a subsidiary of PayPal

Happy Returns Cybersecurity Score

Cybersecurity ratingPremium dataset



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Happy Returns Online and Social Media Presence

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Happy Returns News and Updates

PayPal acquires returns logistics business, Happy Returns

PayPal announced today it’s acquiring Happy Returns, a returns solution provider that offers online shoppers access to easier ways to send back unwanted merchandise to retailers without having to box it up and ship it themselves. The company today offers a network of more than 2,600 drop-off returns…

Happy Returns completes $11 million financing round with PayPal among investors

Happy Returns, which provides e-commerce package return services, has completed an $11 million round of financing, and PayPal Holdings Inc. is among the investors. Happy Returns, founded in 2015, has more than 350 Return Bars in 63 U.S. metro areas and partnerships with retailers like Sur La Table …

PayPal Ventures invests $11 million in retail start-up Happy Returns

PayPal's venture capital arm is investing $11 million in Happy Returns, marking the largest funding round to date and bringing the total to $25 million.

Happy Returns Program Expanding At Simon® Centers

INDIANAPOLIS, June 27, 2018 /PRNewswire/ -- Simon, a global leader in premier shopping, dining, entertainment and mixed-use destinations, today announced the expansion of its Happy Returns service to enable more shoppers to return online purchases at participating Simon Guest Services...

USVP leads Series B round for Happy Returns

Santa Monica, California-based Happy Returns, a technology, logistics and service provider for online retailers, has secured $8 million in Series B funding. U.S. Venture Partners led the round with participation from previous backers Upfront Ventures and Trunk Club founder Brian Spaly. In addition t…

Happy Returns attracts $4 mln

Santa Monica, California-based Happy Returns, a provider of in-person returns for online retailers, has raised $4 million in funding. Upfront Ventures led the round. In conjunction with the funding, Upfront Partner Greg Bettinelli has been added to Happy Returns' board of directors.

Happy Returns Blogs

PayPal to buy online returns start-up in its latest run at the retail shopping space

PUBLISHED THU, MAY 13 202112:07 PM EDTBy Kate RooneyKey Points PayPal has agreed to buy Happy Returns, a Santa Monica-based start-up that lets shoppers return items they bought online, in person. Executives say it’s a way to drive foot traffic to stores as the economy reopens, add value for business…

Happy Returns joins forces with PayPal

We started Happy Returns nearly six years ago with the mission of making returns beautiful for shoppers, retailers, and the…

Happy Returns and Thankful partner up to provide painless returns and exchanges with intelligent automation

Give your customers the best of AI automation and customer-centric service. Thankful offers seamless integration with Happy Returns, improving the experience for both your customers and agents!

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Published by Nicole Silberstein | FEB 22, 2021It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hecti…

An Innovative Approach To The Future Of Returns

By BLAKE MORGAN | FEB 23, 2021It’s a common experience for online shoppers: an item arrives in the mail, either doesn’t fit or is no longer needed and now must be returned.But the process of making the return is cumbersome and requires printing shipping labels, packaging the item, making a trip to t…

The Ticking Time Bomb of eCommerce Returns

FEB 23, 2021Product returns have always been part of the retail equation--and an often high cost of doing business. But over the years, free and easy returns have become a new basis of competition. As e-commerce typically brings with it return and product exchange rates 3-5 times as high as those in…
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Happy Returns Frequently Asked Questions

  • When was Happy Returns founded?

    Happy Returns was founded in 2015.

  • Who are Happy Returns key executives?

    Happy Returns's key executives are David Sobie, Mark Geller and Andrew Pease.

  • How many employees does Happy Returns have?

    Happy Returns has 91 employees.

  • Who are Happy Returns competitors?

    Competitors of Happy Returns include VisionDirect, Reuter and Framebridge.

  • Where is Happy Returns headquarters?

    Happy Returns headquarters is located at 12200 W Olympic Blvd #145, Los Angeles.

  • Where are Happy Returns offices?

    Happy Returns has offices in Los Angeles and Santa Monica.

  • How many offices does Happy Returns have?

    Happy Returns has 2 offices.