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H&R Block key operating metrics including U.S. Tax Returns (Desktop), environmental, and social and governance score (ESG).

U.S. Tax Returns (Desktop)

1M
2797.2%

Q3, 2022

Tax returns Prepared Worldwide

25.2M
23.9%

FY, 2021

Net Average Charge for U.S. Tax returns (Company-owned Operations)

$234.6
1.9%

Q3, 2022

Operating Metrics

MetricsFY, 2019FY, 2020FY, 2021
U.S. Tax Returns (Desktop)2M1.5M2M
Tax returns Prepared Worldwide23.6M20.3M25.2M
Net Average Charge for U.S. Tax returns (Company-owned Operations)$231.6$227.8$223.1
Net Average Charge for U.S. Tax returns (Franchise operations)$216.6$217.1$211.3
U.S. Tax Returns (Company-owned operations)8M6.7M9.1M
U.S. Tax Returns (Online)6M5.7M7M
U.S. Tax Returns (Franchise operations)3.6M2.8M3.5M
U.S. IRS Free File665K845K
Net Average Charge for U.S. Tax Returns (DIY)$32.6$29.0$34.9

Environmental, Social and Governance (ESG)

Overall

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub

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