OverviewSuggest Edit

Gupshup (formerly Webaroo) is a company which provides a cloud messaging platform for enterprises to communicate with customers. It offers an omni-channel messaging API, a bot building platform, and mobile marketing tools. The company serves banking, e-commerce, retail, insurance, and travel markets.

HQSan Francisco, CA, US
Employee Ratings4.1

Latest Updates

Employees (est.) (Aug 2022)752(+3%)
Cybersecurity ratingCMore
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Key People/Management at Gupshup

Beerud Sheth

Beerud Sheth

Co-Founder and Chief Executive Officer
Ravi Sundararajan

Ravi Sundararajan

Chief Operating Officer
Amit Shrivastav

Amit Shrivastav

Chief Financial Officer
Kunal Patke

Kunal Patke

Vice President Engineering
Gaurav Kachhawa

Gaurav Kachhawa

Chief Product Officer
Nirmesh Mehta

Nirmesh Mehta

Vice President Technology Architecture
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Gupshup Office Locations

Gupshup has offices in San Francisco and São Paulo
San Francisco, CA, US (HQ)
415 Jackson St Suite B, San Francisco
São Paulo, BR
Av. Paulista, 1374 - Bela Vista
Show all (2)

Gupshup Financials and Metrics

Summary Metrics

Founding Date


Gupshup total Funding

$384.1 m

Gupshup latest funding size

$240 m

Time since last funding

a year ago

Gupshup investors

Gupshup's latest funding round in July 2021 was reported to be $240 m. In total, Gupshup has raised $384.1 m. Gupshup's latest valuation is reported to be $1.4 b.
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Gupshup Revenue

Market valuation

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Gupshup Operating Metrics

Gupshup's Monthly Messages was reported to be 6 b in Jan, 2022.
Jan, 2022


39.2 k

Monthly Messages

6 b

Trademark Applications (US)


Trademarks (US)


Gupshup Acquisitions / Subsidiaries

Company NameDateDeal Size
DOTGOSeptember 23, 2021

Gupshup Cybersecurity Score

Cybersecurity ratingPremium dataset



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Gupshup Online and Social Media Presence

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Gupshup News and Updates

How Gupshup pivoted from a mobile group messaging service to a conversational tech platform

The Turning Point is a series of short articles that focuses on the moment when an entrepreneur hit upon their winning idea. This week, we feature conversational tech unicorn Gupshup.

Chatbot platform Gupshup acquires Bengaluru customer service platform OneDirect

Earlier, Gupshup had acquired conversational tech companies AskSid and Active.Ai (April 2022), cloud communications startup Knowlarity (February 2022), and business messaging platform Dotgo (September 2021).

🇮🇳 Roundup: Gupshup acquires conversational AI firm

Also, VideoVerse raised US$46.8 million in its series B funding round.

Tiger Global-backed Gupshup buys Singapore-based AI startup is Gupshup's third acquisition in the past eight months.

Gupshup remains bullish on personalised commerce, records 4x growth in APIs

Gupshup, the communications platform as a service (CPaaS) enabler, grew 4x in the number of bots in 2021, in step with the growth of personalised commerce.

Smart chatbot maker Gupshup acquires voice, video specialist Knowlarity

Gupshup, chatbot creation service and messaging platform, announced the acquisition of Knowlarity Communications for a reported $100 million.
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Gupshup Frequently Asked Questions

  • When was Gupshup founded?

    Gupshup was founded in 2004.

  • Who are Gupshup key executives?

    Gupshup's key executives are Beerud Sheth, Ravi Sundararajan and Amit Shrivastav.

  • How many employees does Gupshup have?

    Gupshup has 752 employees.

  • Who are Gupshup competitors?

    Competitors of Gupshup include Segra, LivePerson and ManyChat.

  • Where is Gupshup headquarters?

    Gupshup headquarters is located at 415 Jackson St Suite B, San Francisco, San Francisco.

  • Where are Gupshup offices?

    Gupshup has offices in San Francisco and São Paulo.

  • How many offices does Gupshup have?

    Gupshup has 2 offices.