dunnhumby is a customer data science company providing data insights and media solutions for retailers and brands. It analyses data and applies insights from shoppers across the globe to create personalised customer experiences in digital, mobile, and retail environments. The company offers Customer Science Platform, a mix of technology, software and consulting solutions that enable clients to make data-led business decisions.

Employee Rating

4.1More
TypeSubsidiary
Parent CompanyTesco
HQLondon, GB
Founded1989
Websitedunnhumby.com
Cybersecurity ratingBMore
dunnhumby was founded in 1989 and is headquartered in London, GB

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Key People/Management at dunnhumby

Claire Lorains

Claire Lorains

Interim Chief Executive Officer
Vincent Toolan

Vincent Toolan

Chief Financial Officer
Gianluca Carrera

Gianluca Carrera

Chief Solutions Officer
Denise Sefton

Denise Sefton

Chief People Officer
Marc Fischli

Marc Fischli

Chief Client Officer
David Jack

David Jack

Chief Technology & Science Officer
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dunnhumby Office Locations

dunnhumby has offices in London, Edinburgh, Manchester, Welwyn Garden City and in 33 other locations
London, GB (HQ)
184 Shepherds Bush Rd, Hammersmith
Edinburgh, GB
2 S Gyle Cres
Welwyn Garden City, GB
Tesco House, Shire Park, Kestrel Way
Melbourne, AU
401 Collins St
Sydney, AU
Level 13/333 George St
São Paulo, BR
Av. Brigadeiro Luís Antônio, 3530 - 3º andar - Jardim Paulista
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dunnhumby Financials and Metrics

Summary Metrics

Founding Date

1989
dunnhumby is a subsidiary of Tesco

dunnhumby Revenue

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dunnhumby's revenue was reported to be £356.63 m in FY, 2020 which is a 4.8% decrease from the previous period.
GBPFY, 2018FY, 2019FY, 2020

Revenue

357.0m374.5m356.6m

Revenue growth, %

(1%)5%(5%)

Cost of goods sold

118.0m125.2m106.0m

Gross profit

239.0m249.3m250.6m
GBPFY, 2018FY, 2019FY, 2020

Cash

59.1m67.4m44.0m

Accounts Receivable

71.0m71.4m63.3m

Prepaid Expenses

4.4m3.2m

Current Assets

182.0m213.5m176.9m
GBPFY, 2018FY, 2019FY, 2020

Net Income

22.1m14.0m3.5m

Depreciation and Amortization

24.7m24.4m38.6m

Accounts Payable

13.0m16.6m(35.0m)

Cash From Operating Activities

68.7m40.8m2.7m
GBPFY, 2018

Financial Leverage

1.6 x
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dunnhumby Operating Metrics

Jan, 2021

Data Records Processed Weekly

9 b

Retail Sales Analysed

$600 b

Shopper Insights Generated

1.3 b

Users

15 k
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dunnhumby Acquisitions / Subsidiaries

Company NameDateDeal Size
AptarisMay 15, 2018
Sociomantic LabsApril 03, 2014
BzzAgentMay 23, 2011$60 m
KSS RetailJanuary 04, 2010

dunnhumby Revenue Breakdown

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dunnhumby revenue breakdown by business segment: 67.9% from Non-Retailer Revenue and 32.1% from Retailer Revenue

dunnhumby revenue breakdown by geographic segment: 14.4% from Asia, 17.4% from Europe, Middle East and Africa, 46.7% from United Kingdom and 21.6% from North and South America

dunnhumby Cybersecurity Score

Cybersecurity ratingPremium dataset

B

83/100

SecurityScorecard logo

dunnhumby Online and Social Media Presence

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dunnhumby Company Culture

  • Overall Culture

    A+

    85/100

  • CEO Rating

    A+

    83/100

  • Compensation

    A+

    85/100

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dunnhumby Blogs

Ensuring product availability on the right items, the Customer First way

For the second time in as many years, stock shortages are starting to undermine the grocery shopping experience. Across the... The post Ensuring product availability on the right items, the Customer First way appeared first on dunnhumby.

The Future of Retailer and CPG Collaboration

The post The Future of Retailer and CPG Collaboration appeared first on dunnhumby.

The Best Customer First Strategies for Inflationary Times

As inflation rises, here are five opportunities to grow Customer loyalty and sales Part 1 in our Inflationary Times series... The post The Best Customer First Strategies for Inflationary Times appeared first on dunnhumby.

The technologies powering retail transformation

The pandemic has had an impact on so many aspects of our daily lives. This has been no different for... The post The technologies powering retail transformation appeared first on dunnhumby.

Why making the most of holidays and events means putting the Customer first

From Halloween to the Superbowl, Christmas to Diwali, holidays, festivals, and seasonal events can have a dramatic effect on our... The post Why making the most of holidays and events means putting the Customer first appeared first on dunnhumby.

Four industry changes that have made Retail Media a ‘Brand Marketing must’

Retail Media and Shopper Marketing have long gone hand-in-hand, and for quite obvious reasons. If the ultimate objective of Shopper... The post Four industry changes that have made Retail Media a ‘Brand Marketing must’ appeared first on dunnhumby.
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dunnhumby Frequently Asked Questions

  • When was dunnhumby founded?

    dunnhumby was founded in 1989.

  • Who are dunnhumby key executives?

    dunnhumby's key executives are Claire Lorains, Vincent Toolan and Gianluca Carrera.

  • How many employees does dunnhumby have?

    dunnhumby has 2,448 employees.

  • What is dunnhumby revenue?

    Latest dunnhumby annual revenue is £356.6 m.

  • What is dunnhumby revenue per employee?

    Latest dunnhumby revenue per employee is £145.7 k.

  • Who are dunnhumby competitors?

    Competitors of dunnhumby include Harte Hanks, Merkle and Epsilon.

  • Where is dunnhumby headquarters?

    dunnhumby headquarters is located at 184 Shepherds Bush Rd, Hammersmith, London.

  • Where are dunnhumby offices?

    dunnhumby has offices in London, Edinburgh, Manchester, Welwyn Garden City and in 33 other locations.

  • How many offices does dunnhumby have?

    dunnhumby has 39 offices.