ClientSuccess

ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our true customer success management platform provides actionable insights, rich customer analytics, and best practices that will change your company.
We believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences. You succeed when your customers succeed. In the day of big data, don’t forget that its people using your product. There are a lot of services offering to tell you what they’re doing, but that’s not enough. You need to know why. That’s how you reduce churn and increase revenue.
ClientSuccess is a simple yet sophisticated solution that both the front-line CSMs and the Executive team will love. For the CSMs, we bring together the tools, best practices, insights and analytics they need to proactively manage their customers. For the Executives, we deliver the deep analytics, metric and reports to provide a comprehensive view of the health of their SaaS business. Our clients love to use our solution. Every day, all day.
Type
Private
HQ
American Fork, US
Founded
2014
Employees
23 (est)-17%
ClientSuccess was founded in 2014 and is headquartered in American Fork, US

ClientSuccess Locations

American Fork, US

ClientSuccess Metrics

ClientSuccess Summary

Founding Date

2014

Total Funding

$3.3 M

Latest funding size

$2.2 M

Time since last funding

about 1 year

Investors

ClientSuccess's latest funding round of $2.2 M was in October 2015. In total, ClientSuccess has raised $3.3 M.

ClientSuccess Online Presence

ClientSuccess Company Life

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