BroadSoft is a company engaged in cloud PBX, team collaboration, and contact center solutions. It provides software and services that allow telecommunications service providers to deliver hosted, cloud-based unified communications to their enterprise customers. The сompany develops a platform that delivers a range of enterprise and consumer calling, messaging, and collaboration communication services, including private branch exchanges, video calling, text messaging, and converged mobile and fixed-line services.

Employee Rating

3.6More
StateClosed
TypeSubsidiary
Parent CompanyCisco
HQGaithersburg, MD, US
Founded1999
Websitebroadsoft.com
Cybersecurity ratingBMore
BroadSoft was founded in 1999 and is headquartered in Gaithersburg, MD, US

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Key People/Management at BroadSoft

Craig Decker

Craig Decker

Managing Director, EMEA

BroadSoft Office Locations

BroadSoft has offices in Gaithersburg, Boca Raton, Cedar Rapids, McLean and in 16 other locations
Gaithersburg, MD, US (HQ)
9737 Washingtonian Blvd, Suite 350
Boca Raton, FL, US
Saber II Centre, 6001 Broken Sound Parkway, Suite 140
Cedar Rapids, IA, US
308 3rd Street, SE Suite 202
McLean, VA, US
7900 Westpark Dr., Suite A500
Phoenix, AZ, US
3033 North 44th Street, Suite 270
Plano, TX, US
6080 Tennyson Parkway, Suite 200
Show all (20)

BroadSoft Financials and Metrics

Summary Metrics

Founding Date

1999

Total Funding

$77.5 m

Investors

In total, BroadSoft had raised $77.5 m. BroadSoft is a subsidiary of Cisco

BroadSoft Revenue

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BroadSoft's revenue was reported to be $340.96 m in FY, 2016 which is a 22.3% increase from the previous period.
Annual
USDFY, 2014FY, 2015FY, 2016

Revenue

216.9m278.8m341.0m

Revenue growth, %

21%29%22%

Cost of goods sold

57.7m77.8m91.2m

Gross profit

159.1m201.1m249.8m
Quarterly
USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017

Revenue

55.7m64.5m69.1m73.1m81.7m84.1m79.7m88.8m91.5m

Cost of goods sold

15.8m21.2m22.6m20.8m22.5m23.8m25.0m25.6m26.7m

Gross profit

39.9m43.3m46.5m52.3m59.2m60.4m54.6m63.2m64.8m

Gross profit Margin, %

72%67%67%72%72%72%69%71%71%
Annual
USDFY, 2014FY, 2015FY, 2016

Cash

101.5m175.9m83.0m

Accounts Receivable

81.8m108.1m121.8m

Current Assets

279.2m369.7m358.7m

PP&E

14.4m19.5m22.6m
Annual
USDFY, 2014FY, 2015FY, 2016

Net Income

1.0m179.0k816.0k

Depreciation and Amortization

12.4m15.8m18.0m

Accounts Payable

4.7m2.2m4.8m

Cash From Operating Activities

54.8m44.8m67.1m
Quarterly
USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017

Net Income

(2.0m)(10.1m)(14.9m)(1.5m)(4.4m)(5.0m)(10.5m)(13.5m)(16.2m)

Depreciation and Amortization

3.6m7.6m11.8m4.3m8.8m13.3m5.0m9.7m14.7m

Accounts Payable

2.1m5.9m4.3m602.0k(27.0k)3.0m(80.0k)2.9m8.3m

Cash From Operating Activities

4.1m13.7m18.2m19.1m32.7m47.7m19.3m26.9m40.7m
USDFY, 2014

Debt/Equity

0.4 x

Debt/Assets

0.2 x

Financial Leverage

2 x
Show all financial metrics

BroadSoft Operating Metrics

FY, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017

Billings

$240.65 m$55.58 m$71.05 m$71 m$90.97 m$288.44 m$64.81 m$78.87 m$78.90 m$109.12 m$339.10 m$72.82 m$85.70 m$89.60 m

Countries

80 80 80

Service Providers

700 700 700

Subscribers (UC)

10 m13 m13 m16 m16 m
Show all operating metrics

BroadSoft Acquisitions / Subsidiaries

Company NameDateDeal Size
VoIP LogicOctober 31, 2016
IntellinoteMay 31, 2016
Transera CommunicationsFebruary 07, 2016
mPortalJune 04, 2015
Leonid SystemsJanuary 12, 2015
Systems Design & DevelopmentAugust 04, 2014
PlacetelDecember 17, 2013
ExarioSeptember 16, 2013
Movial ApplicationsOctober 11, 2011
iLincSeptember 07, 2011

BroadSoft Revenue Breakdown

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BroadSoft revenue breakdown by business segment: 37.9% from License Software, 19.1% from Professional Services and Other and 43.0% from Subscription and Maintenance Support

BroadSoft revenue breakdown by geographic segment: 66.3% from Americas, 33.7% from EMEA and 0.0% from Other

BroadSoft Cybersecurity Score

Cybersecurity ratingPremium dataset

B

88/100

SecurityScorecard logo

BroadSoft Online and Social Media Presence

Embed Graph

BroadSoft Company Culture

  • Overall Culture

    D

    55/100

  • CEO Rating

    C+

    70/100

  • Compensation

    D

    55/100

  • Diversity

    D+

    57/100

Learn more on Comparably

BroadSoft News and Updates

Cloud Telephony Service Market 2023: Deals with the Altering Dynamics of Strategies to Flood in Sales for Businesses, the Market Share and a Growth Statistic, Key Players: 8×8, AVOXI, BroadSoft, Cisco System and others

The report also presents a 360-degree overview of the competitive scenario of the global Cloud Telephony Service market, thus helping organizations understand the major threat and opportunities that vendors in the market are dealt with and includes detailed business profiles of some of the major ven…

DNA-AS enters into the Cisco BroadSoft ecosystem through new partnership with Park Bench Solutions Inc.

MIAMI, Nov. 6, 2018 /PRNewswire/ -- DNA-AS Inc., recognized as one of South Florida's fastest growing software companies, has signed an agreement with Park Bench Solutions to leverage the company's powerful odin platform and API to integrate with BroadSoft's BroadWorks Softswitch into its ...

Cisco forks out $1.9 billion for BroadSoft

Cisco has confirmed it will write a cheque for $1.9 billion to acquire software company BroadSoft, as it continues its quest to transform into a software player.

Cisco to buy cloud communications provider BroadSoft for $1.9B

Cisco Systems Inc. has kicked off the week by announcing plans today to acquire BroadSoft Inc., a Gaithersburg, Maryland-based provider of business communications services, for a hefty $1.9 billion in cash. The price tag amounts to about $1.7 billion net of debt. BroadSoft shareholders stand to rece…

BroadSoft Blogs

Simplify Your Migration Options - Drive Adoption and Positive Business Outcomes

This is the final post in the series on migrating communications services to the cloud. This post covers devices, services adoption, and how to maximize the business positive impact of migrating to cloud communications.

Announcing R22.6 Upgrades to Cisco BroadCloud Calling Platform Enterprise Administration

The Cisco BroadCloud innovation team will soon introduce some exciting new UI enhancements to the Cisco BroadCloud calling platform's enterprise administration (formerly known My Site or REP). The enhancements are being designed to not only ensure that the look and feel of the portal is …

R22.6 Brings New Changes to the Cisco BroadCloud user self management portal

The Cisco BroadCloud portal for user self management (commonly referred to as My Phone) is being updated with a new look and feel to be more consistent with other Cisco BroadCloud portals and to improve its ease of use. It is designed with the same user interface style as the new enterpr…

Announcing R22.6 Upgrades to the Rialto Enterprise Portal

The Cisco BroadCloud innovation team will soon introduce some exciting new UI enhancements to the Rialto Enterprise Portal (REP). The enhancements are being designed to not only ensure that the look and feel of the portal is closer to the Cisco brand, but also incorporate additional func…

R22.6 Brings New Changes to My Phone

The My Phone portal for user self management is being updated with a new look and feel to be more consistent with other Cisco BroadCloud portals and to improve its ease of use. It is designed with the same user interface style as the new Rialto Enterprise Portal to keep consistency acros…

What's Powered by AI, Speaks Over 100 Languages, Works 24/7, Reduces Service Costs and Delights Customers?

In a word (or three) – Intelligent Virtual Agents. You might be thinking “What are Intelligent Virtual Agents?” OK. Give me a minute to explain.
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BroadSoft Frequently Asked Questions

  • When was BroadSoft founded?

    BroadSoft was founded in 1999.

  • Who are BroadSoft key executives?

    BroadSoft's key executives are Craig Decker.

  • How many employees does BroadSoft have?

    BroadSoft has 1,597 employees.

  • What is BroadSoft revenue?

    Latest BroadSoft annual revenue is $341 m.

  • What is BroadSoft revenue per employee?

    Latest BroadSoft revenue per employee is $213.5 k.

  • Who are BroadSoft competitors?

    Competitors of BroadSoft include 2600Hz, Ribbon Communications and LS telcom.

  • Where is BroadSoft headquarters?

    BroadSoft headquarters is located at 9737 Washingtonian Blvd, Suite 350, Gaithersburg.

  • Where are BroadSoft offices?

    BroadSoft has offices in Gaithersburg, Boca Raton, Cedar Rapids, McLean and in 16 other locations.

  • How many offices does BroadSoft have?

    BroadSoft has 20 offices.