Bank of America

Bank of America Operating Metrics

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Bank of America key operating metrics including Facility Space, sq. ft., environmental, and social and governance score (ESG).

Facility Space, sq. ft.

65.9M

5.2%

FY, 2023

Digital Banking Users

49M

3.6%

Q2, 2025

New Accounts (Credit and Debit Card)

834K

12.3%

Q2, 2025

Operating Metrics

Metrics	FY, 2022	FY, 2023	FY, 2024
Facility Space, sq. ft.	69.5M	65.9M
Digital Banking Users	44.1M	46.3M	48.2M
New Accounts (Credit and Debit Card)	4.4M	4.3M	3.8M
Countries	36	36	36
Retail Centers	3.9K	3.8K	3.7K
ATMs	15.5K	15K	14.9K
Mobile Banking Users	35.5M	38M	40M
Non-performing Loans	$4.0B	$5.6B	$6.1B
Total Loans	$1.0T	$1.0T	$1.1T

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub