Bank of America

Bank of America Operating Metrics

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Bank of America key operating metrics including Facility Space, sq. ft., environmental, and social and governance score (ESG).

Facility Space, sq. ft.

65.9M

5.2%

FY, 2023

New Accounts

913K

8.5%

Q1, 2025

Digital Banking Users

49M

4.1%

Q1, 2025

Operating Metrics

Metrics	FY, 2022	FY, 2023	FY, 2024
Facility Space, sq. ft.	69.5M	65.9M
New Accounts	4.4M	4.3M	3.8M
Digital Banking Users	44.1M	46.3M	48.2M
Total Loans	$1.0T	$1.0T	$1.1T
Non-performing Loans	$4.0B	$5.6B	$6.1B
Mobile Banking Users	35.5M	38M	40M
ATMs	15.5K	15K	14.9K
Retail Centers	3.9K	3.8K	3.7K
Countries	35	35	35

60-79 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub