Apptentive

OverviewSuggest Edit

Apptentive’s mobile customer engagement software helps companies listen to, engage with, and retain their customers. Our product gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts. Integrated into thousands of mobile apps, Apptentive helps companies engage mobile customers, boost app ratings, drive downloads, and earn customer loyalty. We power millions of customer conversations every month for companies including AllRecipes, Concur, Intercontinental Hotels Group, Overstock.com and RealNetworks. Lest we forget to mention: We're Hiring!
TypePrivate
Founded2011
HQSeattle, WA, US
Websiteapptentive.com
Employee Ratings4.3
Overall CultureA-

Latest Updates

Employees (est.) (Jun 2022)76(-1%)
Job Openings6
Cybersecurity ratingCMore
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Key People/Management at Apptentive

Robi Ganguly

Robi Ganguly

CEO, Co-Founder
Sky Kelsey

Sky Kelsey

Co-Founder, Advisor
Mike Saffitz

Mike Saffitz

Co-Founder, Advisor
Andrew Wooster

Andrew Wooster

Co-Founder, Advisor
Christy Culp

Christy Culp

Chief Customer Officer
Pat Goodwin

Pat Goodwin

Chief Financial Officer
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Apptentive Office Locations

Apptentive has an office in Seattle
Seattle, WA, US (HQ)
24 Roy St #440
Seattle, WA, US
1932 1st Ave #300
Show all (2)

Apptentive Financials and Metrics

Summary Metrics

Founding Date

2011

Apptentive total Funding

$11.9 m

Apptentive latest funding size

$1.7 m

Time since last funding

5 years ago

Apptentive investors

Apptentive's latest funding round in February 2017 was reported to be $1.7 m. In total, Apptentive has raised $11.9 m
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Apptentive Cybersecurity Score

Cybersecurity ratingPremium dataset

C

77/100

SecurityScorecard logo

Apptentive Online and Social Media Presence

Embed Graph

Apptentive Company Culture

  • Overall Culture

    A-

    86/100

  • CEO Rating

    A-

    80/100

  • Compensation

    B

    79/100

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Apptentive Blogs

How to Use Voice of the Customer Data to Improve Your Product

When brands listen to and act on the voice of the customer (often referred to as “VoC”), it can completely revolutionize the way their business operates. When you listen to your customers, you can make more informed product decisions, create a better mobile app experience, develop successful marketi…

Your Voice Matters: Reflecting on Pride and LGBTQ+ Civil Rights in 2022

At Apptentive, supporting the LGBTQ+ community goes beyond just changing our logo to a rainbow version every June. We unequivocally believe that everyone deserves to have a voice and be heard. The fight for equality is year round, but in June it is important to take the time to recognize Pride Month…

Customer Love Stories Podcast: Episode Nine

What does Wonder Woman have to do with building products and brands customers love? In this episode of Customer Love Stories, tech executive, former CIO at Twilio, and active Apptentive board member, Michelle Grover, sat down with Robi Ganguly to ponder this question. Host: Apptentive CEO and Co-fou…

5 Types of Mobile Survey Questions to Better Understand Customer Sentiment

A mobile survey that is served to your customers at the right place and right time helps you understand who they are, why they use your app, and what improvements they want to see. Understanding and acting on emotion and sentiment are key to any customer experience strategy. When you invest time and…

10 Impactful Customer Experience Quotes for CX Researchers

The current shift to mobile has reduced switching costs for customers and increased the business impact of a bad, or great, customer experience. In 2022 and beyond, it is essential for successful brands to be rooted in their mobile customer experience. This growing mindset has inspired companies to …

Customer Emotion vs. Customer Sentiment: Differences, Tools, and Actions

How many times have we got off the phone with a customer support rep and gone, “I am never buying something from that brand again”? Strong customer emotion like this can define our entire experience with a brand, even if that experience and relationship lasted years. New research has found that cust…
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Apptentive Frequently Asked Questions

  • When was Apptentive founded?

    Apptentive was founded in 2011.

  • Who are Apptentive key executives?

    Apptentive's key executives are Robi Ganguly, Sky Kelsey and Mike Saffitz.

  • How many employees does Apptentive have?

    Apptentive has 76 employees.

  • Who are Apptentive competitors?

    Competitors of Apptentive include Instabug, Tulip and Localytics.

  • Where is Apptentive headquarters?

    Apptentive headquarters is located at 24 Roy St #440, Seattle.

  • Where are Apptentive offices?

    Apptentive has an office in Seattle.

  • How many offices does Apptentive have?

    Apptentive has 2 offices.