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Apptentive’s mobile customer engagement software helps companies listen to, engage with, and retain their customers. Our product gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts. Integrated into thousands of mobile apps, Apptentive helps companies engage mobile customers, boost app ratings, drive downloads, and earn customer loyalty. We power millions of customer conversations every month for companies including AllRecipes, Concur, Intercontinental Hotels Group, and RealNetworks. Lest we forget to mention: We're Hiring!
HQSeattle, WA, US
Employee Ratings4.2
Overall CultureB+

Latest Updates

Employees (est.) (Jun 2021)65(-1%)
Job Openings1
Cybersecurity ratingBMore

Key People/Management at Apptentive

Robi Ganguly

Robi Ganguly

CEO & Co-Founder
Sky Kelsey

Sky Kelsey

Co-Founder & Advisor
Mike Saffitz

Mike Saffitz

Co-Founder & Advisor
Andrew Wooster

Andrew Wooster

Co-Founder & Advisor
Christy Culp

Christy Culp

Chief Customer Officer
Pat Goodwin

Pat Goodwin

Chief Financial Officer
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Apptentive Office Locations

Apptentive has an office in Seattle
Seattle, WA, US (HQ)
24 Roy St #440
Seattle, WA, US
1932 1st Ave #300
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Apptentive Financials and Metrics

Summary Metrics

Founding Date


Apptentive total Funding

$11.9 m

Apptentive latest funding size

$1.7 m

Time since last funding

4 years ago

Apptentive investors

Apptentive's latest funding round in February 2017 was reported to be $1.7 m. In total, Apptentive has raised $11.9 m
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Apptentive Cybersecurity Score

Cybersecurity ratingPremium dataset



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Apptentive Online and Social Media Presence

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Apptentive Company Culture

  • Overall Culture



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Apptentive Blogs

More Than a Buzzword: 4 Customer Sentiment Analysis Use Cases

We’ve written a lot about customer sentiment and why it matters over the past several years. Now, if you Google sentiment analysis, lots of articles come up as it’s gained more popularity and brands are better understanding its importance. But what’s rarely discussed is practical use cases and examp…

Convenience is King: How Digital Pandemic Solutions Reshaped the QSR Industry for Good

Over the last year, we’ve published a lot of material about how the COVID-19 pandemic has completely changed the way in which customers interact with brands. The Quick Service Restaurant (QSR) industry saw a huge shift in customer behavior and demands. As we start to reopen the world, there’s endles…

7 Collaboration Tips for Remote Product Teams

Product teams deliver value through collaborating to solve problems. Even if a remote-first approach isn’t the primary goal, for most high-performance product teams, some combination of co-located and remote team members is the future. We’ve mostly gotten comfortable with working remotely, but many …

Apptentive’s Culture and the Inspiration for a New Value

Back in August of 2017, we realized that as a growing company, Apptentive needed to define our values. This wasn’t a process of picking values from a board and painting them on our walls. Instead, our team reflected on our daily behaviors and identified seven values by understanding how we show up t…

The Two-minute Quiz That’ll Help You Prioritize Product Management Tasks

We all want to be as efficient as possible, but it’s not easy—especially as your list of product management tasks grows. Are you stuck on your list of product management tasks? Unsure how to tackle a new request or bug? If you have two minutes to spare, we can help! Run your task through our […] The…

Your Voice Matters: Celebrating Pride in 2021

Editor’s note: This piece was written by Apptentive DEI committee members, Diane Twitchell, Jenna Kober, and Marta Mueller. At Apptentive, we have an employee-led Diversity, Equity, and Inclusivity committee. One of our committee’s goals is to educate our team and community about important issues, h…
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Apptentive Frequently Asked Questions

  • When was Apptentive founded?

    Apptentive was founded in 2011.

  • Who are Apptentive key executives?

    Apptentive's key executives are Robi Ganguly, Sky Kelsey and Mike Saffitz.

  • How many employees does Apptentive have?

    Apptentive has 65 employees.

  • Who are Apptentive competitors?

    Competitors of Apptentive include Instabug, Tulip Retail and Localytics.

  • Where is Apptentive headquarters?

    Apptentive headquarters is located at 24 Roy St #440, Seattle.

  • Where are Apptentive offices?

    Apptentive has an office in Seattle.

  • How many offices does Apptentive have?

    Apptentive has 2 offices.