Apptentive
- Total Funding$11.9 M
OverviewSuggest Edit
Apptentive’s mobile customer engagement software helps companies listen to, engage with, and retain their customers. Our product gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts. Integrated into thousands of mobile apps, Apptentive helps companies engage mobile customers, boost app ratings, drive downloads, and earn customer loyalty. We power millions of customer conversations every month for companies including AllRecipes, Concur, Intercontinental Hotels Group, Overstock.com and RealNetworks. Lest we forget to mention: We're Hiring!
| Type | Private | |
| Founded | 2011 | |
| HQ | Seattle, WA, US | Map |
| Website | apptentive.com | |
| Employee Ratings | ||
| Overall Culture | A- | More |
Key People/Management at Apptentive
Robi Ganguly
CEO, Co-Founder
Sky Kelsey
Co-Founder, Advisor
Mike Saffitz
Co-Founder, Advisor
Andrew Wooster
Co-Founder, Advisor
Christy Culp
Chief Customer Officer
Pat Goodwin
Chief Financial Officer
Apptentive Office Locations
Apptentive has an office in Seattle
Seattle, WA, US (HQ)
24 Roy St #440
Seattle, WA, US
1932 1st Ave #300
Apptentive Financials and Metrics
Summary Metrics
Founding Date | 2011 |
Apptentive total Funding | $11.9 m |
Apptentive latest funding size | $1.7 m |
Time since last funding | 5 years ago |
Apptentive investors | Techstars, Golden Venture Partners, Vulcan Capital, Geoff Entress, Social Leverage, Grayhawk Capital, Alliance of Angels, Origin Ventures, Dan Shapiro, Gaylord Kellogg, Founders' Co-op, GV, SurveyMonkey, Mike McSherry, Blossom Street Ventures, Andy Atherton |
Apptentive's latest funding round in February 2017 was reported to be $1.7 m. In total, Apptentive has raised $11.9 m
Apptentive Cybersecurity Score
Apptentive Online and Social Media Presence
8.02k Twitter followers
Apptentive has 8.02k Twitter Followers. The number of followers has decreased 0.1% month over month and decreased 0.6% quarter over quarter
Apptentive's Trends
Twitter Engagement Stats for @Apptentive
17.1k
Tweets
6.4k
Following
8k
Followers
44
Tweets last 30 days
0
Avg. likes per Tweet
9.1%
Tweets with engagement
Apptentive Company Culture
Overall Culture
A-
86/100
CEO Rating
A-
80/100
Compensation
B
79/100
Apptentive Blogs
June 08, 2022
How to Use Voice of the Customer Data to Improve Your Product
When brands listen to and act on the voice of the customer (often referred to as “VoC”), it can completely revolutionize the way their business operates. When you listen to your customers, you can make more informed product decisions, create a better mobile app experience, develop successful marketi…
June 07, 2022
Your Voice Matters: Reflecting on Pride and LGBTQ+ Civil Rights in 2022
At Apptentive, supporting the LGBTQ+ community goes beyond just changing our logo to a rainbow version every June. We unequivocally believe that everyone deserves to have a voice and be heard. The fight for equality is year round, but in June it is important to take the time to recognize Pride Month…
June 06, 2022
Customer Love Stories Podcast: Episode Nine
What does Wonder Woman have to do with building products and brands customers love? In this episode of Customer Love Stories, tech executive, former CIO at Twilio, and active Apptentive board member, Michelle Grover, sat down with Robi Ganguly to ponder this question. Host: Apptentive CEO and Co-fou…
May 31, 2022
5 Types of Mobile Survey Questions to Better Understand Customer Sentiment
A mobile survey that is served to your customers at the right place and right time helps you understand who they are, why they use your app, and what improvements they want to see. Understanding and acting on emotion and sentiment are key to any customer experience strategy. When you invest time and…
May 25, 2022
10 Impactful Customer Experience Quotes for CX Researchers
The current shift to mobile has reduced switching costs for customers and increased the business impact of a bad, or great, customer experience. In 2022 and beyond, it is essential for successful brands to be rooted in their mobile customer experience. This growing mindset has inspired companies to …
May 24, 2022
Customer Emotion vs. Customer Sentiment: Differences, Tools, and Actions
How many times have we got off the phone with a customer support rep and gone, “I am never buying something from that brand again”? Strong customer emotion like this can define our entire experience with a brand, even if that experience and relationship lasted years. New research has found that cust…
Apptentive Frequently Asked Questions
When was Apptentive founded?
Apptentive was founded in 2011.
Who are Apptentive key executives?
Apptentive's key executives are Robi Ganguly, Sky Kelsey and Mike Saffitz.
How many employees does Apptentive have?
Apptentive has 76 employees.
Who are Apptentive competitors?
Competitors of Apptentive include Instabug, Tulip and Localytics.
Where is Apptentive headquarters?
Apptentive headquarters is located at 24 Roy St #440, Seattle.
Where are Apptentive offices?
Apptentive has an office in Seattle.
How many offices does Apptentive have?
Apptentive has 2 offices.
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