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AO World key operating metrics including New Customers, environmental, and social and governance score (ESG).

New Customers

800K
80.0%

FY, 2023

Trailers

300

FY, 2023

Customers

11M
10.0%

FY, 2023

Operating Metrics

MetricsFY, 2021FY, 2022FY, 2023
New Customers2M4M800K
Trailers300300300
Customers10M10M11M
Products Sold8.5K6K6K
Warehouse and Shop Area, sq. ft.1.3M1.4M1.2M
Depots222017
Vans840750
Trucks110100800
Distribution Centers555

Environmental, Social and Governance (ESG)

Overall

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub

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