Craft

AeC

Revenue

R$1.5 B

FY, 2022

AeC Summary

Company Summary

Overview
AeC Centro de Contatos is a company that provides customer experience solutions and outsourced process management services. It offers consulting, screen automation, virtual agents, billing management, strategic planning, KPI management, statistical controls, and other services. The company caters to the telecommunications, financial markets, retail, and government sectors.
Type
Private
Status
Active
Founded
1992
HQ
Belo Horizonte, BR | view all locations
Website
https://www.aec.com.br/en/home-english/
Cybersecurity rating
Sectors

Key People

  • Gustavo Morais

    Gustavo Morais, Chief Digital Officer and Board Member

  • Luciano Silva

    Luciano Silva, Vice President, Commercial and Marketing

  • Jackson Bruno Almeida

    Jackson Bruno Almeida, Customer Experience Director

  • Luciana Marinho

    Luciana Marinho, Vice President, Operations

Operating MetricsView all

Certifications

4

Feb, 2023

Facilities

17

Dec, 2023

Services Provided

14

Feb, 2023

LocationsView all

22 locations detected

  • Belo Horizonte, MG HQ

    Brazil

    R. Espírito Santo, 871 - Centro

  • Agreste, AL

    Brazil

    Rua Jose Jailson Nunes, S/N, Santa Edwiges

  • Belo Horizonte, MG

    Brazil

    Rua Bonfim, nº 280, Bonfim

  • Belo Horizonte, MG

    Brazil

    Rua Espírito Santo, 467

  • Belo Horizonte, MG

    Brazil

    Rua Espírito Santo, nº 871 - 2nd, 3rd, 4th and 5th floors | Center

  • Belo Horizonte, MG

    Brazil

    Rua Sapucaí, 429, Bairro Floresta

and 16 others

AeC Financials

Summary Financials

Revenue (FY, 2022)
R$1.5B
Gross profit (FY, 2022)
R$244.5M
Net income (FY, 2022)
R$79.1M
Cash (FY, 2022)
R$84.4M
EBIT (FY, 2022)
R$144.1M

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