Everyone's heard of the AA. Most people think of the yellow break down vans but there's so much more. We help our customers with pretty much anything to do with driving and insurance. We offer driving lessons, insurance, travel books and car checks. We even have a home emergency breakdown service for plumbing problems.
We're a trusted brand with thousands of loyal customers who come back to us year after year. They know they can rely on us to give them top-notch service. In fact Which? Magazine has awarded us the Recommended Breakdown Provider for the second year running.
We also offer free online services such as AA Route Planner, which has recently provided its one-billionth route. With weather forecasts, walking routes, cycle routes and travel ideas, we have most areas covered. AA Members can access a range of special discounts and money-can't-buy events through AA Rewards, and our website has lots of driving advice, from how to check your oil to the latest equipment you'll need for driving on the continent.
Oh, the yellow vans. Of course we still do that as well. Our AA patrols have been helping motorists for over 100 years and we now have around 15 million members. One of our patrols saves someone at the roadside every nine seconds.
All of this brilliant stuff doesn't just happen on its own, though. We have thousands of people working all around the country, in hundreds of different jobs keeping the AA running smoothly.
|FY, 2014||FY, 2015||FY, 2016|
|£974 M||£984 M||£973 M|
Revenue growth, %
Cost of sales
|£344 M||£346 M||£347 M|
|£630 M||£638 M||£626 M|
Gross profit Margin, %
Operating expense total
|£259 M||£312 M||£321 M|