31West Global Services

    OverviewSuggest Edit

    31West Global Services is a leading outsourcing company providing superior technical support & help desk services to small and medium companies globally. Our delivery center operates 24/7/365 ensuring queries are answered in minutes, not hours. 12 years of innovative, omni-connected support. 
    We provide a complete range of Call Center Services like:

    • Phone Support Service
    • Email Answering Service
    • Live Chat Support Service
    • Back Office Jobs like Data Entry, Data Conversion, Transaction Processing etc
    TypePrivate
    Founded2002
    HQSarasota, FL, US
    Website31west.net
    Employee Ratings4.5

    Recent NewsAll News

    Latest Updates

    Employees (est.) (Oct 2021)22(-8%)
    Discover new suppliers and conduct deeper comparison analysis with Craft for EnterpriseLearn more
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    Key People/Management at 31West Global Services

    Sandeep Periwal

    Sandeep Periwal

    CEO

    31West Global Services Office Locations

    31West Global Services has offices in Sarasota, New York, San Francisco and Bengaluru
    Sarasota, FL, US (HQ)
    4283 Express Ln suite 350 - 269
    New York, NY, US
    1732 1st Avenue
    San Francisco, CA, US
    18 Bartol St, San Francisco
    San Francisco, CA, US
    2443 Fillmore St, San Francisco
    Bengaluru, IN
    67, Jyoti Nivas College Rd, Koramangala Industrial Layout, Koramangala
    Show all (5)

    31West Global Services Financials and Metrics

    Summary Metrics

    Founding Date

    2002

    31West Global Services Online and Social Media Presence

    Embed Graph

    31West Global Services Blogs

    5 Features Your AR and AP Software Must Have

    The post 5 Features Your AR and AP Software Must Have appeared first on 31West.

    What is the Difference Between Help Desk and Service Desk?

    You must have heard about scripts used by tele-calling executives and might have pondered over how robotic it sounds. Customer service agents also use such call scripts to make their communication with customers more precise .... The post What is the Difference Between Help Desk and Service Desk? ap…

    Why Outsourced IT Help Desk is Important For Your Business

    Higher handling time will cost you customer satisfaction & money. The longer you take to assess the problem and provide the solution the more disgruntled your customers become. The post Why Outsourced IT Help Desk is Important For Your Business appeared first on 31West.

    How Business Intelligence can Boost Your Digital Marketing

    Higher handling time will cost you customer satisfaction & money. The longer you take to assess the problem and provide the solution the more disgruntled your customers become. The post How Business Intelligence can Boost Your Digital Marketing appeared first on 31West.

    10 Tips to Reduce Average Handling Time (AHT)

    You must have heard about scripts used by tele-calling executives and might have pondered over how robotic it sounds. Customer service agents also use such call scripts to make their communication with customers more precise .... The post 10 Tips to Reduce Average Handling Time (AHT) appeared first …

    How To Provide A Memorable Customer Experience

    You must have heard about scripts used by tele-calling executives and might have pondered over how robotic it sounds. Customer service agents also use such call scripts to make their communication with customers more precise .... The post How To Provide A Memorable Customer Experience appeared first…

    31West Global Services Frequently Asked Questions

    • When was 31West Global Services founded?

      31West Global Services was founded in 2002.

    • Who are 31West Global Services key executives?

      31West Global Services's key executives are Sandeep Periwal.

    • How many employees does 31West Global Services have?

      31West Global Services has 22 employees.

    • Who are 31West Global Services competitors?

      Competitors of 31West Global Services include AeC, Fulcrum Global and Prospance.

    • Where is 31West Global Services headquarters?

      31West Global Services headquarters is located at 4283 Express Ln suite 350 - 269, Sarasota.

    • Where are 31West Global Services offices?

      31West Global Services has offices in Sarasota, New York, San Francisco and Bengaluru.

    • How many offices does 31West Global Services have?

      31West Global Services has 5 offices.