1-800-Flowers

1-800-Flowers Operating Metrics

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1-800-Flowers key operating metrics including Average Order Value, environmental, and social and governance score (ESG).

Average Order Value

$84.5

1.3%

Q2, 2020

New Customers

3.1M

10.7%

FY, 2019

Orders

5.8M

5.5%

Q2, 2020

Operating Metrics

Metrics	FY, 2017	FY, 2018	FY, 2019
Average Order Value	$73.1	$74.0	$75.4
New Customers	3.6M	2.8M	3.1M
Orders	12.3M	12.4M	13.2M

40-49 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub