Zalando Operating Metrics

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Zalando key operating metrics including Average Orders per Active Customer, environmental, and social and governance score (ESG).

Average Orders per Active Customer

5.2

4.0%

Q2, 2022

Gross Merchandise Volume

€3.8B

Q2, 2022

Logistics Centers

9.1%

FY, 2021

Operating Metrics

Metrics	FY, 2019	FY, 2020	FY, 2021
Average Orders per Active Customer	4.7	4.8	5.2
Gross Merchandise Volume	€8.2B	€10.7B	€14.3B
Logistics Centers	11		12
Payment Methods Supported	20
Average Basket Size	€56.0	€57.7	€56.9
Supplying Factories	212
Brands	2.5K	2.4K	5.8K
Countries	17	13	23
Active Customers	31M	38.7M	48.5M
Website Visitors	4.2B	5.4B	7.5B
Partners	131
Orders	144.9M	185.5M	252.2M

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub