OverviewSuggest Edit

Wysdom.AI, formerly known as CrowdCare, is a company that develops and provides a Conversational AI as a service. The Company offers the combination of AI products, AI management, AI optimization services, a library of shared AI assets, and state-of-the-art NLP infrastructure. It enables companies to deliver personalized answers to customer questions over various digital channels.

HQToronto, CA
Employee Ratings4

Latest Updates

Employees (est.) (Oct 2020)63(-1%)
Cybersecurity ratingAMore

Key People/Management at Wysdom.AI

Ian Collins

Ian Collins

CEO, Co-Founder
Jeff Brunet

Jeff Brunet

President, Co-Founder
Karen Chan

Karen Chan

CEO, Co-Founder
Karthik Balakrishnan

Karthik Balakrishnan

Nitin Singhal

Nitin Singhal

Heather Tippin

Heather Tippin

Show more

Wysdom.AI Office Locations

Wysdom.AI has offices in Toronto and Richmond Hill
Toronto, CA (HQ)
180 John St
Richmond Hill, CA
120 East Beaver Creek Rd #202
Show all (2)

Wysdom.AI Financials and Metrics

Summary Metrics

Founding Date


Wysdom.AI total Funding

$12 m

Time since last funding

3 years ago

Wysdom.AI investors

Show all financial metrics

Wysdom.AI Cybersecurity Score

Cybersecurity ratingPremium dataset



SecurityScorecard logo

Wysdom.AI Online and Social Media Presence

Embed Graph

Wysdom.AI News and Updates

AI Veteran Michel Benitah Joins Wysdom.AI as VP, Optimization and Delivery

Wysdom.AI doubles down on its optimization-first strategy with the appointment of AI expert Michel Benitah as VP, Optimization and Delivery

Wysdom.AI Blogs

Innovation and AI: Observing more than a 90% drop in live-chat abandonment

Getting to a live-chat agent got a lot easier for customers of one Wysdom client this year thanks to a new virtual assistant trained to resolve customers questions, communicate information about products and services, and create a positive digital service experience. In today’s instant gratification…

Our commitment during COVID-19

Dear customers and stakeholders, As the coronavirus situation continues to evolve, our focus is on helping customers manage increased contact volume and the influx of new conversational topics, while ensuring the safety and wellbeing of our employees, business partners, and our community. We’ve take…

New Conversational AI Acceleration Program helps businesses launch an enterprise-grade Virtual Assistant in 30 days

COVID-19 is creating a lot of uncertainty, fear, and questions from customers, leading to unprecedented call volumes across the globe. While we have yet to know the full impact coronavirus will have on businesses, for support centres it presents numerous challenges.  In Europe, we’re seeing increase…

Four reasons utility companies should be using Conversational AI to provide better customer experiences

The customer service landscape has evolved significantly in the digital age. Customers expect fast, convenient service on their terms – and utility companies are no exception.  For utility providers looking to deliver an efficient, seamless and convenient customer experience, Conversational AI might…

Wysdom CTO, Karthik Balakrishnan, recognized as Top 19 of 2019 Canadian Tech Titan

Wysdom CTO, Karthik Balakrishnan, recognized as Top 19 of 2019 Canadian Tech Titan On November 5th, 2019, our CTO Karthik Balakrishnan was recognized as a Canadian Tech Titan: Top 19 of 2019 award winner at the CASCON x EVOKE Conference. This annual award honours Canada’s top 19 most prominent innov…

Why your Chatbot is going to fail

It seems like every company on the block has a shiny new chatbot. That shouldn’t come as a surprise considering they’ve been proven to improve customer support and service environments, and help consumers find what they are looking for more easily. In fact, research from Gartner suggests organizatio…
Show more

Wysdom.AI Frequently Asked Questions

  • When was Wysdom.AI founded?

    Wysdom.AI was founded in 2012.

  • Who are Wysdom.AI key executives?

    Wysdom.AI's key executives are Ian Collins, Jeff Brunet and Karen Chan.

  • How many employees does Wysdom.AI have?

    Wysdom.AI has 63 employees.

  • Who are Wysdom.AI competitors?

    Competitors of Wysdom.AI include Percent, Komtas and Glever.com.

  • Where is Wysdom.AI headquarters?

    Wysdom.AI headquarters is located at 180 John St, Toronto.

  • Where are Wysdom.AI offices?

    Wysdom.AI has offices in Toronto and Richmond Hill.

  • How many offices does Wysdom.AI have?

    Wysdom.AI has 2 offices.