West Corporation

West Corporation is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services that include unified communication services, public safety services, interactive services such as automated notifications, carrier services and agent services. The Company offers the following specialized services: Intrado - emergency call operations; Intercall - conferencing service provider; Televox - healthcare products and communications support in commercial markets. It also provides reliable, high-quality, voice and data services. 

Company Growth (employees)
Omaha, US
Size (employees)
10,720 (est)
West Corporation was founded in 1986 and is headquartered in Omaha, US

West Corporation Office Locations

West Corporation has offices in Omaha, Chicago, Louisville, Singapore and in 6 other locations
Singapore, SG
15 Hoe Chiang Rd
Lancaster, US
3200 W Pleasant Run Rd, Suite 300
Louisville, US
401 S 4th St, Suite 200
Mobile, US
1110 Montlimar Dr, Suite 700
Omaha, US
11650 Miracle Hills Dr
Plymouth Meeting, US
3043 Walton Rd, Suite 150
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West Corporation Financials and Metrics

West Corporation Financials

West Corporation's revenue was reported to be $2.3 b in FY, 2016

Revenue (Q2, 2017)

574.4 m

Gross profit (Q2, 2017)

329.1 m

Gross profit margin (Q2, 2017), %


Net income (Q2, 2017)

44.8 m

EBIT (Q2, 2017)

102.6 m

Market capitalization (10-Oct-2017)

2 b

Cash (30-Jun-2017)

191.8 m
West Corporation's current market capitalization is $2 b.
USDY, 2013FY, 2014FY, 2015FY, 2016


2.7 b2.2 b2.3 b2.3 b

Revenue growth, %


Cost of goods sold

1.3 b943.3 m970.7 m981.8 m

Gross profit

1.4 b1.3 b1.3 b1.3 b
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017


665.4 m676.2 m691.1 m713.2 m565.5 m571.9 m574.4 m571 b582.4 m571 b572.5 m574.4 m

Cost of goods sold

310.5 m316.7 m330.4 m338.8 m239.7 m245.3 m246.3 m241 b249.4 m248 b242.4 m245.3 m

Gross profit

354.8 m359.5 m360.7 m374.4 m325.8 m326.6 m328.1 m330 b333 m323 b330.1 m329.1 m

Gross profit Margin, %

USDFY, 2013FY, 2014FY, 2015FY, 2016


230 m115.1 m182.3 m183.1 m

Current Assets

821.6 m935 m743.2 m694.3 m


1.8 b1.9 b1.9 b1.9 b

Total Assets

3.5 b3.8 b3.6 b3.4 b
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017


211 m258 m159.7 m165.9 m154 m158.5 m182.5 m133.3 m223.4 m191.3 m172.6 m191.8 m

Current Assets

821.8 m888.7 m798.7 m827.8 m727.1 m721.1 m746 m709.8 m766.2 m721.2 m720.7 m732.9 m


1.8 b1.8 b2 b2 b1.9 b1.9 b1.9 b1.9 b1.9 b1.9 b1.9 b1.9 b

Total Assets

3.5 b3.5 b3.9 b3.9 b3.5 b3.5 b3.6 b3.5 b3.5 b3.5 b3.5 b3.5 b
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

143.2 m158.4 m241.8 m193.4 m

Depreciation and Amortization

114.7 m107.3 m111.2 m115.1 m

Accounts Receivable

(4.5 m)13.2 m(9.3 m)16 m

Accounts Payable

(36.3 m)6.8 m21.3 m(15.8 m)
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Net Income

46.1 m46.3 m47.8 m16.1 m80.5 m49.6 m179.6 m44.6 b33 m125.1 m54.1 m

Depreciation and Amortization

81.9 m86 m

Accounts Receivable

(29 m)(8.1 m)

Accounts Payable

87.2 m13.3 m90.3 m78.5 m(19.1 m)79.5 m
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West Corporation Operating Metrics

FY, 2014FY, 2015Q1, 2016Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017

Messages Managed

4 b6.5 b6.5 b6.5 b6.5 b

Conference Calls

159 m167 m167 m167 m167 m169 m

Customers (Healthcare Advocacy)

40 m

Partners (Healthcare Advocacy)

10 k11.5 k
Show all operating metrics

West Corporation Market Value History

West Corporation Revenue Breakdown

West Corporation Median Salaries

Source: 149 public H-1B filings from West Corporation

West Corporation's Web-traffic and Trends

West Corporation Online and Social Media Presence

West Corporation Company Life and Culture

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