Vanilla Forums

OverviewSuggest Edit

Vanilla is a software company offering a cloud-based (SaaS) community forum software and an open source community supported software. The Company provides Vanilla Forums, free software, standards-compliant, customizable discussion forums. It allows companies to create communities reflecting their brand and culture and rewarding members for positive participation.

TypePrivate
Founded2009
HQMontréal, CA
Websitevanillaforums.com
Employee Ratings4.8

Latest Updates

Employees (est.) (Oct 2020)65(+4%)
Cybersecurity ratingAMore

Key People/Management at Vanilla Forums

Luc Vezina

Luc Vezina

CEO
Todd Burry

Todd Burry

Chief Product Officer
Tim Gunter

Tim Gunter

COO
Todd Co-Founded

Todd Co-Founded

Chief Product Officer
Melanie Attia

Melanie Attia

Vice-President, Marketing
Derek Bayford

Derek Bayford

Vice-President, Sales
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Vanilla Forums Office Locations

Vanilla Forums has offices in Montréal and Ottawa
Montréal, CA (HQ)
2045 Rue Stanley #1000
Ottawa, CA
353 Dalhousie, Unit 3B
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Vanilla Forums Financials and Metrics

Summary Metrics

Founding Date

2009

Vanilla Forums total Funding

$496.1 k

Time since last funding

7 months ago

Vanilla Forums investors

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Vanilla Forums Cybersecurity Score

Cybersecurity ratingPremium dataset

A

93/100

SecurityScorecard logo

Vanilla Forums Online and Social Media Presence

Embed Graph

Vanilla Forums News and Updates

Vanilla Forums Celebrates Ten Years Delivering Enterprise Grade Online Community Innovation

Company set to continue success with collaborative approach to CX, marketing and advocacy, internal collaboration and platform consolidation

Vanilla Forums Blogs

[Community] Refresher Community Management Tactics to Consider

Community management is both the oldest and newest responsibility at any modern company. Keeping on top of your community of customers and engaging with them are one of the oldest tactics there is. At the same time, innovations in community management are changing the ways in which comp…

[Community] Why Do You Need a Developer Relations Strategy?

As an API provider, you need to ask yourself: what’s the most important thing to your customers – or more accurately – your technical partners? Chances are you’re thinking along the lines of product benefits and features or ease of use. While these factors are indeed extremely important,…

[Gaming] Early Access: 5 Important Lessons for Game Devs to Learn

Ever since its inception around a decade ago, the early access model has seen a fair amount of criticism. Allowing game developers to sell an unfinished product would hardly sound reasonable a few years ago, yet now it is very much the norm. In fact, some of the most popular indie video …

[Finance] Customers are Turning to Communities for Financial Advice

No one can blame banks for being confused as they struggle to meet bottom-line targets. After all, their overall strategy is as fundamentally sound as it always has been — interact with customers in a way that drives revenue and profits. The problem is what that looks like has changed f…

[Fintech] Customer Experience is the New Competitive Advantage

As more and more consumers continue to turn to Fintech disruptors in areas that were traditionally the province of banks, financial institutions are finding it increasingly difficult to differentiate themselves in the market. Already in 2015, majority of banking customers said that they …

[Support] What's the Difference Between Customer Support and Community Management?

It's very easy to fall into the trap of believing that customer support and community management are the same thing. At first glance, they’re both customer facing positions that require you to interact with those who are interested in your brand. That's not untrue, but that's where the s…
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Vanilla Forums Frequently Asked Questions

  • When was Vanilla Forums founded?

    Vanilla Forums was founded in 2009.

  • Who are Vanilla Forums key executives?

    Vanilla Forums's key executives are Luc Vezina, Todd Burry and Tim Gunter.

  • How many employees does Vanilla Forums have?

    Vanilla Forums has 65 employees.

  • Who are Vanilla Forums competitors?

    Competitors of Vanilla Forums include Pulumi, Pitch and BigStep Technologies.

  • Where is Vanilla Forums headquarters?

    Vanilla Forums headquarters is located at 2045 Rue Stanley #1000, Montréal.

  • Where are Vanilla Forums offices?

    Vanilla Forums has offices in Montréal and Ottawa.

  • How many offices does Vanilla Forums have?

    Vanilla Forums has 2 offices.