OverviewSuggest Edit

UserReplay reveals the truth about your customers’ online experiences. We empower companies with an e-commerce presence to understand and analyse every website journey, providing the insight to quantify and monetize the impact of every conversion issue.
HQTheale, GB

Latest Updates

Employees (est.) (Sep 2019)31

Key People/Management at UserReplay

Ruth Peters

Ruth Peters

Bob Winder

Bob Winder

Phil Smith

Phil Smith

Julian Carter

Julian Carter

Chris Barling

Chris Barling

John Thompson

John Thompson

Chairman of the Board
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UserReplay Office Locations

UserReplay has offices in Theale and San Francisco
Theale, GB (HQ)
Merlin House Brunel Rd
San Francisco, US
425 Market Street, 425 Market St #2200, San Francisco
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UserReplay Financials and Metrics

Summary Metrics

Founding Date


UserReplay total Funding

$10.3 m

UserReplay latest funding size

$4.70 m

Time since last funding

4 years ago

UserReplay investors

UserReplay's latest funding round in February 2016 was reported to be $4.7 m. In total, UserReplay has raised $10.3 m. UserReplay's latest valuation is reported to be £23.8 m.
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UserReplay Revenue

Market valuation


Cash (31-Mar-2018)

  • Source: Company Filings
GBPFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018



Accounts Receivable


Current Assets



Y, 2018

Financial Leverage

1.5 x
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UserReplay Online and Social Media Presence

Embed Graph

UserReplay News and Updates

UserReplay Announces New Machine Learning Powered Analytics for Mobile Apps

READING, England, March 13, 2019 /PRNewswire/ -- Adhara launches a new era in mobile app analytics by placing machine learning at the very heart of its insight. Ruth Peters, CEO of UserReplay, comments, "Increasingly companies are utilizing the enhanced intimacy and relevance of mobile...

UserReplay Blogs

App hoc world

The number of mobile phone users is ever-growing, with an estimated 62.9% of the world... The post App hoc world appeared first on UserReplay.

Infographic: The future of CX in the travel industry

In our recent webinar, jointly presented with Netflights (part of dnata group) and hosted by PhocusWire, we discussed why the... The post Infographic: The future of CX in the travel industry appeared first on UserReplay.


Read the full case study to find out how UserReplay helped Netflights discover a pipeline... The post Netflights appeared first on UserReplay.

Market America

The post Market America appeared first on UserReplay.

Rooms To Go

The post Rooms To Go appeared first on UserReplay.


The post SSFCU appeared first on UserReplay.
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UserReplay Frequently Asked Questions

  • When was UserReplay founded?

    UserReplay was founded in 2009.

  • Who are UserReplay key executives?

    UserReplay's key executives are Ruth Peters, Bob Winder and Phil Smith.

  • How many employees does UserReplay have?

    UserReplay has 31 employees.

  • Who are UserReplay competitors?

    Competitors of UserReplay include REthink, Shiftboard and Amplifire.

  • Where is UserReplay headquarters?

    UserReplay headquarters is located at Merlin House Brunel Rd, Theale.

  • Where are UserReplay offices?

    UserReplay has offices in Theale and San Francisco.

  • How many offices does UserReplay have?

    UserReplay has 2 offices.