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USAA is a provider of insurance, banking, investment, and retirement solutions to the members of the U.S. military, veterans, and their families. The company contributes to national and local nonprofits in support of military families and communities where employees live and work.

TypePrivate
Founded1922
HQSan Antonio, TX, US
Websiteusaa.com
Overall CultureA

Latest Updates

Employees (est.) (Dec 2020)36,000(+3%)
Job Openings186
Revenue (FY, 2020)$36.3 B(+2%)
Cybersecurity ratingBMore

Key People/Management at USAA

Wayne Peacock

Wayne Peacock

CEO
Dan McNamara

Dan McNamara

President, USAA Financial Advice and Solutions Group
Torben Ostergaard

Torben Ostergaard

Executive Vice President and Chief Risk Officer
Dana Simmons

Dana Simmons

Executive Vice President, CEO Chief of Staff
Jeff Wallace

Jeff Wallace

Executive Vice President and Chief Financial Officer
Chad Borton

Chad Borton

President, USAA Federal Savings Bank
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USAA Office Locations

USAA has offices in San Antonio and Highland Falls
San Antonio, TX, US (HQ)
9800 Fredericksburg Rd
Highland Falls, NY, US
529 Main St
San Antonio, TX, US
10750 McDermott Fwy
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USAA Financials and Metrics

Summary Metrics

Founding Date

1922
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USAA Revenue

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USAA's revenue was reported to be $36.3 b in FY, 2020 which is a 1.9% increase from the previous period.
USD

Revenue (FY, 2020)

36.3b

Revenue growth (FY, 2019 - FY, 2020), %

1.9%

Gross profit (FY, 2020)

17.5b

Gross profit margin (FY, 2020), %

48.1%

Net income (FY, 2020)

6.1b

Cash (31-Dec-2020)

13.6b
USDFY, 2018FY, 2019FY, 2020

Revenue

31.4b35.6b36.3b

Revenue growth, %

14%2%

Cost of goods sold

19.8b20.1b18.8b

Gross profit

11.6b15.5b17.5b
USDFY, 2018FY, 2019FY, 2020

Cash

13.7b10.5b13.6b

Accounts Receivable

46.8b48.9b40.6b

PP&E

2.1b2.0b2.0b

Total Assets

158.5b173.7b200.3b
USDFY, 2018

Revenue/Employee

1.2m

Debt/Equity

0.1 x

Financial Leverage

5.1 x
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USAA Operating Metrics

FY, 2018FY, 2019Jun, 2021

Reported Claims

$16 b$15 b

Patents (US)

1.46 k

Patent Applications (US)

28

Trademarks (US)

125
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USAA Acquisitions / Subsidiaries

Company NameDateDeal Size
La Cantera Hospitality, LLC
Quorum Real Estate Services Corp
Square Mile GP IV LLC
USAA Alliance Services Company
USAA Capital Corporation
USAA Educational Foundation
USAA Federal Savings Bank
USAA General Agency, Inc
USAA Insurance Agency, Inc
USAA International Services SARL
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Human Capital Metrics

Source: craft.co
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USAA Cybersecurity Score

Cybersecurity ratingPremium dataset

B

85/100

SecurityScorecard logo

USAA Online and Social Media Presence

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USAA Company Culture

  • Overall Culture

    A

    88/100

  • CEO Rating

    C

    70/100

  • Compensation

    A+

    100/100

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USAA News and Updates

USAA Accelerates Innovation and Use of Emerging Technologies Amid Pandemic

SAN ANTONIO, June 17, 2021 /PRNewswire/ -- COVID-19 impacted the lives and finances of many Americans as they searched for ways to survive and save money. As digital adoption soared during pandemic stay-at-home orders, many companies were forced to serve consumers differently. During this...

Ramnik Bajaj joins USAA as Senior Vice President and Chief Data and Analytics Officer

SAN ANTONIO, May 20, 2021 /PRNewswire/ -- USAA has named Ramnik Bajaj Senior Vice President and Chief Data and Analytics Officer (CDAO) reporting to Chief Administrative Officer Andrew Walker. As CDAO, Bajaj will be responsible for driving the vision, strategy, policy, roadmap and...

USAA Launches Telematics App SafePilot in Seven New States

SAN ANTONIO, May 19, 2021 /PRNewswire/ -- USAA members are showing an increased interest in behavior- and usage-based insurance programs. To accommodate growing demand, today USAA is announcing the expansion of its SafePilot program in seven new states. The new states include Alabama,...

USAA Launches Telematics App SafePilot in 10 States

SAN ANTONIO, April 29, 2021 /PRNewswire/ -- USAA members are showing an increased interest in behavior- and usage-based insurance programs. To accommodate growing demand, today USAA is announcing the expansion of SafePilot in 10 states. The new states include Alaska, Arkansas, Iowa,...

USAA Commits $1.1 Million to Support Asian American Pacific Islander Community

SAN ANTONIO, April 1, 2021 /PRNewswire/ -- Attacks on the Asian American Pacific Islander (AAPI) community have risen to alarming levels in our country and across the globe. In support of the AAPI community, and aligned to USAA's 3-year, $50 million commitment to advance racial equality,...

USAA Launches Telematics App SafePilot in Oregon

SAN ANTONIO, March 18, 2021 /PRNewswire/ -- USAA members are showing an increased interest in telematics and behavior-based insurance programs. To accommodate growing demand, USAA is launching SafePilot in the majority of states throughout 2021, beginning today in Oregon. The USAA...
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USAA Frequently Asked Questions

  • When was USAA founded?

    USAA was founded in 1922.

  • Who are USAA key executives?

    USAA's key executives are Wayne Peacock, Dan McNamara and Torben Ostergaard.

  • How many employees does USAA have?

    USAA has 36,000 employees.

  • What is USAA revenue?

    Latest USAA annual revenue is $36.3 b.

  • What is USAA revenue per employee?

    Latest USAA revenue per employee is $1 m.

  • Who are USAA competitors?

    Competitors of USAA include Progressive Insurance, Allstate and State Farm.

  • Where is USAA headquarters?

    USAA headquarters is located at 9800 Fredericksburg Rd, San Antonio.

  • Where are USAA offices?

    USAA has offices in San Antonio and Highland Falls.

  • How many offices does USAA have?

    USAA has 3 offices.