USAA

OverviewSuggest Edit

United Services Automobile Association (USAA) is a provider of insurance, banking, investment, and retirement solutions to the members of the military, veterans, and their families. The company contributes to national and local nonprofits in support of military families and communities where employees live and work.
TypePrivate
Founded1922
HQSan Antonio, TX, US
Websiteusaa.com
Overall CultureA-

Latest Updates

Employees (est.) (Dec 2020)36,000(+3%)
Job Openings679
Revenue (FY, 2020)$36.3 B(+2%)
Cybersecurity ratingAMore
Discover new suppliers and conduct deeper comparison analysis with Craft for EnterpriseLearn more
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Key People/Management at USAA

Wayne Peacock

Wayne Peacock

President and Chief Executive Officer, Director
Dana Simmons

Dana Simmons

Executive Vice President, CEO Chief of Staff
Jeff Wallace

Jeff Wallace

Executive Vice President and Chief Financial Officer
Jim Syring

Jim Syring

President, USAA Property and Casualty Insurance Group
Patricia Teague

Patricia Teague

Executive Vice President and Chief Human Resources Officer
Neeraj Singh

Neeraj Singh

Executive Vice President and Chief Risk Officer
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USAA Office Locations

USAA has offices in San Antonio and Highland Falls
San Antonio, TX, US (HQ)
9800 Fredericksburg Rd
Highland Falls, NY, US
529 Main St
San Antonio, TX, US
10750 McDermott Fwy
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USAA Financials and Metrics

Summary Metrics

Founding Date

1922
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USAA Revenue

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USAA's revenue was reported to be $36.3 b in FY, 2020 which is a 1.9% increase from the previous period.
USD

Revenue (FY, 2020)

36.3b

Revenue growth (FY, 2019 - FY, 2020), %

1.9%

Gross profit (FY, 2020)

17.5b

Gross profit margin (FY, 2020), %

48.1%

Net income (FY, 2020)

3.9b

Cash (31-Dec-2020)

13.6b
USDFY, 2018FY, 2019FY, 2020

Revenue

31.4b35.6b36.3b

Revenue growth, %

14%2%

Cost of goods sold

19.8b20.1b18.8b

Gross profit

11.6b15.5b17.5b
USDFY, 2018FY, 2019FY, 2020

Cash

13.7b10.5b13.6b

Accounts Receivable

46.8b48.9b40.6b

PP&E

2.1b2.0b2.0b

Total Assets

158.5b173.7b200.3b
USDFY, 2018

Revenue/Employee

1.2m

Debt/Equity

0.1 x

Financial Leverage

5.1 x
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USAA Operating Metrics

FY, 2018FY, 2019Jun, 2021

Reported Claims

$16 b$15 b

Patents (US)

1.46 k

Patent Applications (US)

28

Trademarks (US)

125

USAA Acquisitions / Subsidiaries

Company NameDateDeal Size
La Cantera Hospitality, LLC
Quorum Real Estate Services Corp
USAA Alliance Services Company
USAA Capital Corporation
USAA Federal Savings Bank
USAA General Agency, Inc
USAA Insurance Agency, Inc
USAA International Services SARL
USAA Investment Corporation
USAA Investment Management Company
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Human Capital Metrics

Source: craft.co
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USAA Cybersecurity Score

Cybersecurity ratingPremium dataset

A

94/100

SecurityScorecard logo

USAA Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

50-59

out of 100

CSRHub logo

USAA Online and Social Media Presence

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USAA Company Culture

  • Overall Culture

    A-

    76/100

  • CEO Rating

    A+

    81/100

  • Compensation

    A+

    80/100

  • Diversity

    A-

    77/100

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USAA News and Updates

USAA Names Randy Termeer as President, Property and Casualty Insurance

Industry-renowned insurance executive to lead 15,000 employees SAN ANTONIO, July 28, 2022 /PRNewswire/ -- USAA today announced that Randy Termeer has been named President, Property and Casualty Insurance. Randy joined USAA in 2017 as Senior Vice President and General Manager of Auto...

WASHINGTON, DC AND FEDEXFIELD SELECTED TO HOST THE 2024 ARMY-NAVY FOOTBALL GAME PRESENTED BY USAA

The Washington Commanders and Events DC set to deliver world-class experience WASHINGTON, June 15, 2022 /PRNewswire/ -- The United States Military Academy and United States Naval Academy have announced Washington, DC as the host of the 2024 Army-Navy Football Game presented by USAA at...

USAA Life Insurance Company Names Chris Flint Senior Vice President and General Manager, Life and Health Insurance

Flint will be tasked with growing the life and health insurance product portfolios SAN ANTONIO, June 15, 2022 /PRNewswire/ -- USAA Life Insurance Company (USAA Life) announced today that Chris Flint has joined USAA as Senior Vice President and General Manager, Life and Health Insurance,...

USAA Celebrates 100th Anniversary with Traveling, Hands-On Innovation Lab

Fort Innovate™ will cross the country this summer inspiring the next generation of big thinkers SAN ANTONIO, June 8, 2022 /PRNewswire/ -- This summer, as part of its 100th anniversary celebration, USAA is bringing Fort Innovate, a free, traveling innovation lab, to children and their...

USAA Real Estate Builds One of the First Industrial Warehouses Constructed with Sustainable Materials Designed to Reduce Carbon Impact

New 161,000 Square Foot Structure Constructed with Innovative Timber Product That Produces 45% Less CO2 Than Conventional Concrete SAN ANTONIO, April 26, 2022 /PRNewswire/ -- USAA Real Estate and its development partner, Seefried Industrial Properties, have announced they are near...
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USAA Frequently Asked Questions

  • When was USAA founded?

    USAA was founded in 1922.

  • Who are USAA key executives?

    USAA's key executives are Wayne Peacock, Dana Simmons and Jeff Wallace.

  • How many employees does USAA have?

    USAA has 36,000 employees.

  • What is USAA revenue?

    Latest USAA annual revenue is $36.3 b.

  • What is USAA revenue per employee?

    Latest USAA revenue per employee is $1 m.

  • Who are USAA competitors?

    Competitors of USAA include Progressive Corporation, Allstate and State Farm.

  • Where is USAA headquarters?

    USAA headquarters is located at 9800 Fredericksburg Rd, San Antonio.

  • Where are USAA offices?

    USAA has offices in San Antonio and Highland Falls.

  • How many offices does USAA have?

    USAA has 3 offices.