United Airlines

United Airlines and United Express are committed to delivering excellent customer service and an enhanced travel experience.

United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. We’re also a founding member of the Star Alliance network.

We’re continuing to make significant investments in our onboard customer experience and feature more flat-bed seats in our premium cabins and more extra-legroom economy-class seating than any airline in North America. We offer more free entertainment streamed to your personal device than any other airline in the world, with over 200 movies and TV shows. 

Company Growth (employees)
Chicago, US
Size (employees)
88,000 (est)+3%
United Airlines is headquartered in Chicago, US

United Airlines Office Locations

United Airlines has offices in Chicago, Philadelphia, Houston, Cleveland and in 36 other locations
Chicago, US (HQ)
Willis Tower 233 S Wacker Dr
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United Airlines Data and Metrics

United Airlines Financial Metrics


Market capitalization (17-Aug-2017)

47.9 b
United Airlines's current market capitalization is $47.9 b.

United Airlines Operating Metrics

Y, 2013Y, 2014Y, 2015Y, 2016

Cost per Available Seat Mile


Passenger Revenue per Available Seat Mile


Available Seat Miles

245.35 b246.02 b250 b253.59 b


139.21 m138.03 m140.37 m143.18 m

Revenue Passenger Miles

205.17 b205.56 b208.61 b210.31 b

Passenger Load Factor


Aircraft Fleet

1.27 k1.26 k1.24 k1.23 k

Mainline Aircraft in Fleet


Cargo Tonne Miles

2.21 b2.49 b2.61 b2.81 b

United Airlines Market Value History

United Airlines Median Salaries

Source: 102 public H-1B filings from United Airlines

Traffic Overview of United Airlines

United Airlines Online and Social Media Presence

United Airlines News and Updates

United Airlines Passenger Is Dragged From an Overbooked Flight

The disturbing scene captured on cellphone videos by United Airlines passengers on Sunday went beyond the typical nightmares of travelers on an overbooked flight.

3 ways to redesign planes so people don’t attack each other

So far, 2017 has been filled with airline fiascos. In April, United Airlines came under fire after a video showing police officers dragging a man off a flight went viral. About three weeks later, Delta Airlines kicked an entire family off a red-eye after a mother refused to …

United Airlines' reputation is ascending after PR disaster

A few weeks ago I discussed the immediate fallout from United Airlines’ PR disaster, and now is a good moment to see how the brand has begun to recover, as well as how other airlines are faring under increased scrutiny. Our brand tracking data indicates that on both sides of the Atlantic United A…

A United Airlines flight attendant made a mistake that could have posed a huge security threat (UAL)

A United Airlines employee posted security codes online that are used to access the cockpit, possibly compromising security, according to a report from the Wall Street Journal. Access codes are a security measure airlines use to request access to the cockpit. According to th…

Honeybees sometimes fly commercial, and it doesn’t always go smoothly for them either

You’re not the only one with airline woes. A shipment of bees destined for Alaska were found dead last week, during a layover in Seattle.…

Access codes for United cockpit doors accidentally posted online

 United Continental Holdings alerted pilots that access codes to cockpit doors were accidentally posted on a public website by a flight attendant, reports the Wall Street Journal. The company, which owns United Airlines and United Express, asked pilots to follow security procedures already in use, i…
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United Airlines Company Life and Culture

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