United Airlines and United Express are committed to delivering excellent customer service and an enhanced travel experience.
United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. We’re also a founding member of the Star Alliance network.
We’re continuing to make significant investments in our onboard customer experience and feature more flat-bed seats in our premium cabins and more extra-legroom economy-class seating than any airline in North America. We offer more free entertainment streamed to your personal device than any other airline in the world, with over 200 movies and TV shows.
|Y, 2013||Y, 2014||Y, 2015||Y, 2016|
Cost per Available Seat Mile
Passenger Load Factor
Revenue Passenger Miles
|205.17 b||205.56 b||208.61 b||210.31 b|
|139.21 m||138.03 m||140.37 m||143.18 m|
Available Seat Miles
|245.35 b||246.02 b||250 b||253.59 b|
Cargo Tonne Miles
|2.21 b||2.49 b||2.61 b||2.81 b|
|1.27 k||1.26 k||1.24 k||1.23 k|
Passenger Revenue per Available Seat Mile
Mainline Aircraft in Fleet
|18.5 k||18.5 k||18.45 k|