TSB Bank is a retail and commercial bank. It offers a range of personal and business banking and financial services, including current accounts, mortgages, credit products, insurance, and savings products.
Parent CompanyBanco Sabadell
HQEdinburgh, GB
Cybersecurity ratingAMore
TSB was founded in 1812 and is headquartered in Edinburgh, GB

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Key People/Management at TSB

Debbie Crosbie

Debbie Crosbie

Chief Executive Officer and Executive Director
Carlos Paz

Carlos Paz

Chief Risk Officer
Declan Hourican

Declan Hourican

Chief Financial Officer and Executive Director
Suresh Viswanathan

Suresh Viswanathan

Chief Operating Officer
Vanessa Swanton

Vanessa Swanton

Chief Audit Officer
George Gordon

George Gordon

Communications and Corporate Affairs Director
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TSB Office Locations

TSB has offices in Edinburgh, Birmingham, Bristol, Gloucester and in 3 other locations
Edinburgh, GB (HQ)
120 George St
Birmingham, GB
2136 Coventry Rd
Bristol, GB
Keypoint Great Park Road Almondsbury Business Park
Gloucester, GB
Barnett Way
London, GB
20 Gresham St
Sunderland, GB
Riverside House Colima Avenue
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TSB Financials and Metrics

Summary Metrics

Founding Date

TSB is a subsidiary of Banco Sabadell

TSB Revenue

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TSB's revenue was reported to be £1.06 b in FY, 2020 which is a 14% decrease from the previous period.
GBPFY, 2018FY, 2019FY, 2020



Revenue growth, %


Cost of goods sold


Gross profit

GBPFY, 2018FY, 2019FY, 2020



Accounts Receivable




Total Assets

GBPFY, 2018FY, 2019FY, 2020

Depreciation and Amortization


Accounts Payable


Cash From Operating Activities


Purchases of PP&E

GBPFY, 2018




4.3 x


0.2 x

Financial Leverage

22.1 x
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TSB Operating Metrics

Mar, 2015Q4, 2015FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017Q1, 2018Jul, 2018FY, 2018FY, 2019FY, 2020




4.7 m5 m5 m5 m5 m5 m

Mobile Customers

1 m

Total Loans

£29.42 b£30.88 b£30.17 b£30.89 b£30.85 b£30.8 b£30.01 b£31.08 b£33.32 b
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TSB Acquisitions / Subsidiaries

Company NameDateDeal Size
TSB Bank plc
TSB Covered Bonds (Holdings) Limited
TSB Covered Bonds LLP
TSB Covered Bonds (LM) Limited

TSB Revenue Breakdown

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TSB revenue breakdown by business segment: 11.5% from Fee and commission income, 83.1% from Interest income and 5.3% from Other

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TSB Cybersecurity Score

Cybersecurity ratingPremium dataset



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TSB Online and Social Media Presence

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TSB News and Updates

TSB reports losses as pandemic prompts lending surge

TSB’s full-year financial performance was dented by the coronavirus pandemic as lending rose sharply, the bank announced today. Statutory loss before tax was £204.6m in 2020, compared to a £46m profit in 2019. The losses largely reflects the adoption of government measures in response to Covid…

TSB sets out pathway to net-zero carbon

TSB has today unveiled its plans to hit net-zero carbon emissions by 2030, a key commitment in its responsible business strategy, the ‘Do What Matters Plan’ – launched in July last year. The bank will deliver a net-zero carbon pathway that meets international standards, can be independently valid…

TSB partners Wealthify to offer customers robo-investments

TSB is to launch its first investment programme through a partnership with robo-advisor Wealthify. TSB's five million customers can follow a link within the TSB app or internet banking to start investing in a general account, investment ISA or Junior ISA via the robo-adviser.

TSB goes down on payday

UK bank TSB is back in the tech wars, with its mobile and Internet services failing to load and leaving some customers unable to access accounts on payday.

Sabadell to speed up cost cutting at TSB, chief executive says

TSB-owner Banco Sabadell is planning to speed up cost-cutting measures at the British lender, the Spanish lender’s chief executive said.  The post Sabadell to speed up cost cutting at TSB, chief executive says appeared first on CityAM.

TSB first to launch support for Iress' Lender Connect for brokers

After a successful pilot in July 2020, TSB is now expanding the use of Iress Lender Connect to more of its brokers – becoming the first lender to use Iress Lender Connect.
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TSB Blogs

Save every day in 2021

Whether you’re saving for a new car, a house deposit, or building up a rainy day fund, putting money away is a healthy habit.

Five new year savings resolutions

A new year means new beginnings, which is why January is a time to take stock and make positive changes.

Harness your money mindset to take control of debt

If you’re struggling with debt, you are not alone - one in six people has a debt problem. And the financial implications of the Covid-19 pandemic, such as a loss of income, job loss or furlough, may have pushed some people further into debt, or forced them into unexpected debt.

Get a grip on debt in five simple steps

Is debt keeping you awake at night? You are not alone. While borrowing can be a useful financial tool, according to the National Audit Office 8.3 million people, or one in six of us, are struggling with problem debt.

How to shop smart at Christmas

Between presents, food, drink and festive treats, it can be easy to lose control of your spending at Christmas.

The 12 Saves of Christmas

Christmas is coming, and we all know it’s going to be a little bit different this year. But no matter how much has changed in 2020, you don’t have to spend a lot of money to make Christmas special.
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TSB Frequently Asked Questions

  • When was TSB founded?

    TSB was founded in 1812.

  • Who are TSB key executives?

    TSB's key executives are Debbie Crosbie, Carlos Paz and Declan Hourican.

  • How many employees does TSB have?

    TSB has 7,068 employees.

  • What is TSB revenue?

    Latest TSB annual revenue is £1.1 b.

  • What is TSB revenue per employee?

    Latest TSB revenue per employee is £150 k.

  • Who are TSB competitors?

    Competitors of TSB include NatWest, M&S Bank and Royal Bank of Scotland.

  • Where is TSB headquarters?

    TSB headquarters is located at 120 George St, Edinburgh.

  • Where are TSB offices?

    TSB has offices in Edinburgh, Birmingham, Bristol, Gloucester and in 3 other locations.

  • How many offices does TSB have?

    TSB has 7 offices.