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TrueAccord (also known as One True Holding) is a company that uses a fully automated system, behavioral analytics, and a humanistic approach to help enterprises, small businesses and freelancers recovery billions in lost revenue and empower consumers to get out of debt. TrueAccord offers a service to recover these outstanding amount while retaining the meaningful relationships that underlie them. TrueAccord creates a recovery campaign for the customers, improving recovery while learning about their reasons for default.

HQLenexa, KS, US
Employee Ratings3.4
Overall CultureC+

Latest Updates

Employees (est.) (Jan 2021)202(+4%)
Cybersecurity ratingBMore

Key People/Management at TrueAccord

Ohad Samet

Ohad Samet

Chief Executive Officer
Nadav Samet

Nadav Samet

Chief Innovation Officer
Sheila Monroe

Sheila Monroe

Chief Operations Officer
Noah Barr

Noah Barr

Chief Financial Officer
Tim Collins

Tim Collins

Chief Compliance Officer
Gene Linetsky

Gene Linetsky

Chief Technology Officer
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TrueAccord Office Locations

TrueAccord has offices in Lenexa and San Francisco
Lenexa, KS, US (HQ)
16011 College Blvd #130
San Francisco, CA, US
303 2nd St, San Francisco
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TrueAccord Financials and Metrics

Summary Metrics

Founding Date


TrueAccord total Funding

$34.7 m

TrueAccord latest funding size

$22 m

Time since last funding

3 years ago

TrueAccord investors

TrueAccord's latest funding round in November 2017 was reported to be $22 m. In total, TrueAccord has raised $34.7 m
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TrueAccord Operating Metrics

TrueAccord's Customers was reported to be 1.8 m in Nov, 2017.
Nov, 2017


1.80 m
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TrueAccord Cybersecurity Score

Cybersecurity ratingPremium dataset



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TrueAccord Online and Social Media Presence

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TrueAccord Company Culture

  • Overall Culture



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TrueAccord News and Updates

TrueAccord Applauds New CFPB Debt Collection Proposal To Modernize Industry

SAN FRANCISCO, May 7, 2019 /PRNewswire/ -- The Consumer Financial Protection Bureau (CFPB) today released its long-awaited proposal for updating the Fair Debt Collection Practices Act that aims to modernize the debt collection industry. The new rules will limit phone calls and allow...

TrueAccord Names Barclays Bank Industry Executive Sheila Monroe To COO

SAN FRANCISCO, Nov. 28, 2018 /PRNewswire/ -- TrueAccord (, the first-of-its-kind tech platform that transforms the antiquated debt recovery industry, announced today that financial industry veteran Sheila Monroe has been named Chief Operating Officer. Monroe joins...

TrueAccord Named To The 2018 CB Insights Fintech 250 List Of Fastest-Growing Fintech Startups

SAN FRANCISCO, Oct. 26, 2018 /PRNewswire/ -- TrueAccord (, the first-of-its-kind tech platform that transforms the antiquated debt recovery industry, announced today that the company was named to the coveted CB Insights second annual Fintech 250 list of emerging private ...

Debt collection platform provider TrueAccord attracts $22 mln

San Francisco-based TrueAccord, a provider of a debt collection platform, has secured $22 million in funding. Arbor Ventures led the round with participation other investors that included Nyca Investment Partnership, Assurant Growth Investing, Caffeinated Capital Fund, Felicis Venture, TenOneTen and…

TrueAccord Blogs

The Four Trends Making Digital Debt Collections a Necessity

The following is an excerpt from our recent ebook, Ten Critical Questions:The Buyer’s Guide to Digital Debt Collection Solutions. To download the full ebook, click here. Consumer behavior and expectations have undergone significant changes over the past few years – trends that COVID has only acceler…

Digital Collections Roadmap for 2021

As we begin 2021, we’re looking ahead and seeing a lot to be optimistic about in the world of collections. Our industry is becoming more innovative and more consumer-focused. Digital channels, self-serve options, & machine learning create a new industry normal in which both collectors and consum…

The Digest: January 2021

We’re only one week into 2021, and it’s already an eventful year. The surging pandemic, lagging vaccine rollout, imminent political change, and turmoil in Washington are affecting every corner of the country, including the worlds of finance, fintech, and collections. Here are the articles we’re read…

Key Takeaways from TrueAccord’s Utilities Roundtable on LIHEAP and COVID-19 Assistance

By March 2021, small business and residential utilities customers could owe up to $40 billion in unpaid debt.  To better understand this moment of increased financial hardship and economic uncertainty, TrueAccord hosted a roundtable with several Northeast and Midwest utilities companies. Participant…

The Digest: December 2020

Between the COVID-19 vaccine rollout, a potential second stimulus package, and the incoming Biden administration, big changes are upon us in the United States. How will these changes impact the worlds of finance, fintech, and collections? Here are the headlines we’re watching as we consider the chan…

What the winter holidays and tax season have in common

As we speed towards the end of a tumultuous year, I wanted to share my thoughts on what the months ahead may bring for the collections industry. First, to address the riddle in the title of this post, what do the holidays and tax season have in common? Debt repayment. According to TrueAccord’s data …
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TrueAccord Frequently Asked Questions

  • When was TrueAccord founded?

    TrueAccord was founded in 2013.

  • Who are TrueAccord key executives?

    TrueAccord's key executives are Ohad Samet, Nadav Samet and Sheila Monroe.

  • How many employees does TrueAccord have?

    TrueAccord has 202 employees.

  • Who are TrueAccord competitors?

    Competitors of TrueAccord include IceKredit, Merlon Intelligence and Trim.

  • Where is TrueAccord headquarters?

    TrueAccord headquarters is located at 16011 College Blvd #130, Lenexa.

  • Where are TrueAccord offices?

    TrueAccord has offices in Lenexa and San Francisco.

  • How many offices does TrueAccord have?

    TrueAccord has 2 offices.