OverviewSuggest Edit

    MCG – EN (TopDesk) is a developer of service management software. It offers enterprise and IT services as well as facility management software. The company’s software features include asset and change management, dashboard and reporting, analytics and insights, multi-channel support, and more.
    HQOrlando, FL, US

    Latest Updates

    Employees (est.) (Jun 2021)857
    Cybersecurity ratingBMore

    MCG - EN Office Locations

    MCG - EN has offices in Orlando, Melbourne, Antwerpen, Charleroi and in 10 other locations
    Orlando, FL, US (HQ)
    12301 Lake Underhill Rd Suite 247-251
    Melbourne, AU
    3/139 Collins St
    Antwerpen, BE
    Uitbreidingstraat 184
    Charleroi, BE
    Quai Paul Verlaine, Boîte 2
    Toronto, CA
    200 Yorkland Blvd Unit 900, North York
    Ballerup, DK
    Borupvang 3
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    MCG - EN Financials and Metrics

    Summary Metrics

    Founding Date


    MCG - EN Cybersecurity Score

    Cybersecurity ratingPremium dataset



    SecurityScorecard logo

    MCG - EN Online and Social Media Presence

    Embed Graph

    MCG - EN Blogs

    Happy Global Accessibility Awareness Day!

    On Thursday 20th May, we celebrated Global Accessibility Awareness Day. Not only did we champion the importance of creating a more accessible world for all but we also celebrated some fantastic recent achievements that are helping us achieve this mission. Here, I’d like to share our expe…

    TOPdesk’s New Zapier Integration: An easier way to integrate

    We’re excited to announce that we’ve recently developed a new Zapier integration, meaning it’s now easier than ever before to integrate TOPdesk into your existing ecosystem.

    AI within the TOPdesk Platform: Putting our vision into action

    Back in June 2020, we laid out our overarching vision for using artificial intelligence (AI) both within the TOPdesk platform and within the TOPdesk Marketplace.

    KCS: Reduce IT call volume and service desk workload

    In the quest for efficiency, service desk managers are constantly asking questions. How can we reduce the number of incoming calls? And how can we reduce the average duration of the calls we do receive? The simple answer is spelled knowledge management.

    TOPdesk named a leader in Enterprise Service Management by Research In Action

    Research In Action, a global IT services and automation research firm, named TOPdesk a leader in the 2021 Vendor Selection […]

    TOPdesk named a 2021 Gartner Peer Insights Customers’ Choice for ITSM tools

    We’re excited to announce that TOPdesk has been named a Customers’ Choice in the 2021 Gartner Peer Insights “Voice of […]
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    MCG - EN Frequently Asked Questions

    • When was MCG - EN founded?

      MCG - EN was founded in 1993.

    • How many employees does MCG - EN have?

      MCG - EN has 857 employees.

    • Who are MCG - EN competitors?

      Competitors of MCG - EN include Jonas Software, ConvergeOne and Soft Computer Consultants.

    • Where is MCG - EN headquarters?

      MCG - EN headquarters is located at 12301 Lake Underhill Rd Suite 247-251, Orlando.

    • Where are MCG - EN offices?

      MCG - EN has offices in Orlando, Melbourne, Antwerpen, Charleroi and in 10 other locations.

    • How many offices does MCG - EN have?

      MCG - EN has 15 offices.