At Timpson we are proud to be the UK and Ireland’s leading retail service provider of shoe repairs, key cutting, watch repairs, engraved personalised gifts like photo Zippo lighters and slate house signs, dry cleaning and assisted photo ID. We are also the UK’s fastest growing specialist locksmith service offering a full range of services including lock outs, access control security and master key systems for domestic customers and many leading blue chip companies. The Timpson ethos is to provide great customer service and to do this we operate an ‘Upside Down’ management style. We believe the best way to give great customer service is to give freedom to the colleagues that serve customers whether you shop online with us here or visit any of our shops.