OverviewSuggest Edit

Tidio is a company that develops a communication platform intended to allow businesses to communicate with their customers. Its features include live chat, bots, integration with Messenger and email along with a customizable interface and support in different languages, enabling businesses to increase contact with their clients and create long-term relationships.
TypePrivate
Founded2013
HQLondon, GB
Websitetidio.com

Latest Updates

Employees (est.) (Sept 2021)101(+6%)
Cybersecurity ratingBMore

Tidio Office Locations

Tidio has offices in London, San Francisco and Szczecin
London, GB (HQ)
220C Blythe Rd, Hammersmith
Szczecin, PL
aleja Wojska Polskiego 81
San Francisco, CA, US
180 Steuart St, San Francisco
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Tidio Financials and Metrics

Summary Metrics

Founding Date

2013

Tidio total Funding

$1.8 m

Tidio latest funding size

$1.03 m

Time since last funding

2 years ago

Tidio investors

Tidio's latest funding round in November 2019 was reported to be $1 m. In total, Tidio has raised $1.8 m. Tidio's latest valuation is reported to be $20.5 m.
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Tidio Revenue

Market valuation

20.5m
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Tidio Cybersecurity Score

Cybersecurity ratingPremium dataset

B

89/100

SecurityScorecard logo

Tidio Online and Social Media Presence

Embed Graph

Tidio Blogs

25 Customer Service Email Templates [+Best Practices]

Learn everything you need to know about writing excellent customer service emails. We cover the best tips and give you 25 sample emails you are free to use. The post 25 Customer Service Email Templates [+Best Practices] appeared first on Tidio.

What Are 8 Customer Needs and How to Identify Them?

Everything you must know about customer needs analysis and using it to improve your sales and customer service. The post What Are 8 Customer Needs and How to Identify Them? appeared first on Tidio.

7 Ways to Deliver Excellent Customer Service [Examples]

What are the most important things in customer service? Learn how to provide outstanding customer service and build customer loyalty. The post 7 Ways to Deliver Excellent Customer Service [Examples] appeared first on Tidio.

Will AI Take Your Job? Fear of AI and AI Trends for 2021

Is artificial intelligence good or bad? Learn about the results of our survey on AI fears. Find out who is afraid of losing their jobs to AI technologies and who welcomes the AI revolution. The post Will AI Take Your Job? Fear of AI and AI Trends for 2021 appeared first on Tidio.

Why Is Customer Service Important? [10 Compelling Reasons]

Customer service is key to customer retention, increase in profit, and improving the company’s image. Check out these 10 reasons that will answer all your questions and make your doubts disappear. The post Why Is Customer Service Important? [10 Compelling Reasons] appeared first on Tidio.

What’s Customer Engagement? [Importance + Strategies]

Turn visitors into your brand’s loyal fans with these 10 engagement strategies. Check what other companies excel at customer engagement and learn from their example. The post What’s Customer Engagement? [Importance + Strategies] appeared first on Tidio.
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Tidio Frequently Asked Questions

  • When was Tidio founded?

    Tidio was founded in 2013.

  • How many employees does Tidio have?

    Tidio has 101 employees.

  • Who are Tidio competitors?

    Competitors of Tidio include Lovebox, Attentive and X&Go.

  • Where is Tidio headquarters?

    Tidio headquarters is located at 220C Blythe Rd, Hammersmith, London.

  • Where are Tidio offices?

    Tidio has offices in London, San Francisco and Szczecin.

  • How many offices does Tidio have?

    Tidio has 3 offices.