Our timeless spirit of innovation started in 1841 and it is this that makes us stand out from the crowd, reflected in our new, trusted products and growing suite of online tools and applications. Innovation shaped our past and it will shape our future.
Trust, personalisation and innovation are the values that customers come to us for. We are very proud to serve the 20 million who chose to travel with us annually and are transforming our business so that we can serve even more customers in ways that deliver better the most important weeks of their year.
Our very essence is to deliver inspiring personal journeys as the trusted pioneer in global travel. The core of our strategy is to deliver a high-tech, high-touch approach, there for our customers wherever, whenever and however they want to connect with us.
Thomas Cook Group plc is one of the world’s leading leisure travel groups with sales of over £9 billion and more than 20 million customers in the year ended 30 September 2013. Thomas Cook is supported by 27,000 employees and operates from 17 countries; it is number one or two in all its core markets. Thomas Cook Group plc’s shares are listed on the London Stock Exchange (TCG).