Plum Voice (also known as The Plum Group) is a communications technology company that specializes in interactive voice response (IVR), call routing, messaging, and voice conversations. It provides Plum Fuse (a tool for creating and managing virtual voice agents and IVR applications), Plum DEV (a developer platform to build dynamic virtual voice agents, etc.), Plum SecureAssistant (a virtual voice agent), and VoiceTrends (an analytics toolkit for voice applications). The company serves financial services, healthcare, insurance, prepaid card management, utilities, technology & SaaS industries.