Telus Operating Metrics

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Telus key operating metrics including Transactions (Digital Health), environmental, and social and governance score (ESG).

Transactions (Digital Health)

161.5M

7.2%

Q3, 2024

Covered Lives

76M

9.2%

Q3, 2024

Countries

16.7%

FY, 2023

Operating Metrics

Metrics	FY, 2021	FY, 2022	FY, 2023
Transactions (Digital Health)	551.1M	580M	610.3M
Covered Lives	20.6M	60.7M	69.5M
Countries	50	60	50
Monthly ARPU (Mobile Phones)	C$57.1	C$58.1	C$58.8
TV Connections	1.3M	1.3M	1.4M
Residential Network Access Lines	1.1M	1.1M	1.1M
Internet Connections	2.3M	2.4M	21.3M
Subscribers (Mobile Connected Devices)	2.1M	2.5M	3.1M
Subscribers (Mobile Phones)	9.3M	9.7M	10.1M
Monthly ABPU (Mobile Phones)	C$69.8
Population Coverage (LTE)	37M	37M	36.7M
Connections	16.9M	18M	19.3M
Global Customers	600	650	650
Monthly Churn Rate (Mobile Phones)	0.9	1	1.1
Population Coverage (5G)	26.2M	30.8M	31.6M
Virtual Care Members	2.8M	4.5M	5.6M

60-79 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub