TeleDirect Communications

    OverviewSuggest Edit

    TeleDirect Call Centers has been supporting business owners with our inbound customer service representatives (CSRs) since 1961. Beginning four decades ago as a small answering service, TeleDirect has grown into a full-service, on-demand outsourcing center that has been recognized time and time again for providing outstanding customer experiences.

    TypePrivate
    Founded1961
    HQSacramento, CA, US
    Websiteteledirect.com
    Employee Ratings3.1

    Recent NewsAll News

    Latest Updates

    Employees (est.) (Oct 2021)226
    Discover new suppliers and conduct deeper comparison analysis with Craft for EnterpriseLearn more
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    Key People/Management at TeleDirect Communications

    Celia Puff

    Celia Puff

    Chairman
    Smitha Baliga

    Smitha Baliga

    CEO / CFO
    Sandra Coggeshall

    Sandra Coggeshall

    Director of Operations
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    TeleDirect Communications Office Locations

    TeleDirect Communications has an office in Sacramento
    Sacramento, CA, US (HQ)
    4745 Chippendale Dr
    Show all (1)

    TeleDirect Communications Financials and Metrics

    Summary Metrics

    Founding Date

    1961

    TeleDirect Communications Online and Social Media Presence

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    TeleDirect Communications Blogs

    Call Center Coaching Strategies

    Effective Call Center Strategies | Customer Service Tips for Call Centers | Call Center Coaching from TeleDirect   How do you transform potential into production... The post Call Center Coaching Strategies appeared first on TeleDirect.

    Omnichannel Marketing Strategies – How TeleDirect Can Help Today

    Outsourced Omnichannel Call Centers | Omnichannel Marketing Strategy & Implementation | Complete Call Center Support for Any Omnichannel Service   Remember the days of single... The post Omnichannel Marketing Strategies – How TeleDirect Can Help Today appeared first on TeleDirect.

    Call Center Tips For Your WFH Call Agents

    The work from home (WFH) revolution is in full swing. Actually, it’s been in full swing here at TeleDirect, as many of our top-trained call... The post Call Center Tips For Your WFH Call Agents appeared first on TeleDirect.

    5 Things to Know before Hiring a Call Center

    So you’re thinking about hiring a call center. Whatever your reasons for doing so – lack of internal expertise, the desire to switch focus on... The post 5 Things to Know before Hiring a Call Center appeared first on TeleDirect.

    Part Time Call Center Jobs – Apply at TeleDirect Today!

    Want the flexibility of reduced work hours, yet the opportunity to earn a decent paycheck for bills, vacations or whatever else? Consider working at our... The post Part Time Call Center Jobs – Apply at TeleDirect Today! appeared first on TeleDirect.

    Work From Home Customer Service Rep

    Work From Home Customer Service Representative Jobs – Right Here at TeleDirect! Before the COVID-19 pandemic, work from home jobs were regarded as a perk... The post Work From Home Customer Service Rep appeared first on TeleDirect.
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    TeleDirect Communications Frequently Asked Questions

    • When was TeleDirect Communications founded?

      TeleDirect Communications was founded in 1961.

    • Who are TeleDirect Communications key executives?

      TeleDirect Communications's key executives are Celia Puff, Smitha Baliga and Sandra Coggeshall.

    • How many employees does TeleDirect Communications have?

      TeleDirect Communications has 226 employees.

    • Who are TeleDirect Communications competitors?

      Competitors of TeleDirect Communications include Voip Networks, Introtel and Transcom Telecommunications.

    • Where is TeleDirect Communications headquarters?

      TeleDirect Communications headquarters is located at 4745 Chippendale Dr, Sacramento.

    • Where are TeleDirect Communications offices?

      TeleDirect Communications has an office in Sacramento.

    • How many offices does TeleDirect Communications have?

      TeleDirect Communications has 1 office.