Synchrony Operating Metrics

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Synchrony key operating metrics including Locations, environmental, and social and governance score (ESG).

Locations

FY, 2022

Retail Locations

20K

FY, 2020

Active Accounts

70.3M

6.1%

Q3, 2023

Operating Metrics

Metrics	FY, 2020	FY, 2021	FY, 2022
Locations	440K	1M	1M
Retail Locations	20K
Active Accounts	67.1M	67.3M	70.8M
Customers (Deposits)	468K	450K	506K
Number of Brokers	11	11	11
Customer Support Centers	9	10	9
Service Centers	8	9	5
Facilities Owned	1
Facilities Leased	18	21	16
Accounts (Deposits)	900K	800K	980K
Customers' Calls Handled	275M	281M	277M
Payments Processed, units	600M	600M	600M
Credit Cards Offered	40M	45M	50M
Purchase Volume	$139.1B	$165.9B	$180.2B

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub