OverviewSuggest Edit

SugarCRM is a company that develops Customer Relationship Management (CRM) platform delivering an indispensable tool for every individual who engages with customers. Its platform provides a range of solutions, including campaign management, tracking and monitoring of activities, account management, sales forecasting, customer support, product extensions, and etc.

HQCupertino, CA, US
Employee Ratings3.8
Overall CultureD+

Latest Updates

Employees (est.) (Apr 2021)535
Job Openings51
Cybersecurity ratingBMore

Key People/Management at SugarCRM

Craig Charlton

Craig Charlton

Chief Executive Officer
John Donaldson

John Donaldson

Chief Financial Officer
Céline Felan

Céline Felan

Chief of Staff
Rich Green

Rich Green

Chief Product Officer
Clint Oram

Clint Oram

Chief Strategy Officer and Co-Founder
Vince Lowder

Vince Lowder

General Counsel
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SugarCRM Office Locations

SugarCRM has offices in Cupertino, Atlanta, Denver, Durham and in 6 other locations
Cupertino, CA, US (HQ)
10050 N Wolfe Rd
Atlanta, GA, US
3565 Piedmont Rd NE Building 2, Suite 200
Denver, CO, US
7979 E Tufts Ave #1450
Durham, NC, US
4307 Emperor Blvd #120
New York, NY, US
200 Park Ave #1700
Orlando, FL, US
121 S Orange Ave #1509
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SugarCRM Financials and Metrics

Summary Metrics

Founding Date


SugarCRM total Funding

$132.2 m

Time since last funding

3 years ago

SugarCRM investors

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SugarCRM Acquisitions / Subsidiaries

Company NameDateDeal Size
W-Systems Corp.November 08, 2020
NodeAugust 24, 2020
SalesfusionMay 16, 2019
Contastic March 02, 2016
Stitch March 08, 2015

SugarCRM Cybersecurity Score

Cybersecurity ratingPremium dataset



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SugarCRM Online and Social Media Presence

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SugarCRM Company Culture

  • Overall Culture



  • CEO Rating



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SugarCRM News and Updates

SugarCRM Users Can Now Utilize Exceed's Conversational AI to Automate Lead Qualification

SUNNYVALE, Calif., Feb. 10, 2021 /PRNewswire/ -- Exceed ai Inc., a leading provider of marketing and sales Automated AI solutions, has announced their newest integration with SugarCRM, CX platform that delivers on high-definition customer experience. SugarCRM is the recent CRM to...

SugarCRM Acquires Loaded Technologies to Accelerate CX Implementation Services in Australia

CUPERTINO, Calif. – November 25, 2020 – SugarCRM Inc., the innovator of time-aware CX, today announced the acquisition of Loaded Technologies, a business consulting, CRM strategy and cloud implementation services provider based in Sydney, Australia. read more

SMC Corporation Expands Relationship SugarCRM to Accelerate Customer Experience Initiatives

CUPERTINO, California – September 8, 2020 –SugarCRM Inc., the innovator of time-aware CX, today announced SMC Corporation,  a leader in automated control technology, is expanding its relationship with SugarCRM to accelerate its customer experience vision. read more

SugarCRM acquires Node to gain predictive customer intelligence

SugarCRM announced this morning it has acquired customer intelligence startup, Node. The companies did not reveal the purchase price, but the deal has closed. While Sugar gains a ton of AI expertise, it also adds a customer prediction element to the platform such as figuring out the customers most l…

Advancing M&A plans, SugarCRM buys marketing automation startup Salesfusion

SugarCRM Inc. today announced that it’s expanding its market reach with the acquisition of Salesfusion Inc., a marketing automation startup backed by over $32 million in funding. The terms of the deal were not disclosed. It comes two months after SugarCRM picked up another startup, Singapore’s Coll…
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SugarCRM Blogs

It’s Time to Let the Platform Do the Work

What Important Sugar Brand Changes Mean for our Company, our …

The Dark Data Goldmine and How Can AI Help Companies Unlock It

According to Gartner, dark data is the type of information …

CRM is the Enabler of Customer Experience

There are shared experiences throughout the world that share a …

Smashing the Data Silos with SugarCRM

Companies everywhere rely on data to provide critical information related …

Addressing Your Biggest Customer Service Challenges with SugarCRM

What do companies like Trader Joe’s, Southwest Airlines, and Zappos …

The Dynamic Duo: Sales & Marketing Working Together

When sales and marketing teams work well together, your business …
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SugarCRM Frequently Asked Questions

  • When was SugarCRM founded?

    SugarCRM was founded in 2004.

  • Who are SugarCRM key executives?

    SugarCRM's key executives are Craig Charlton, John Donaldson and Céline Felan.

  • How many employees does SugarCRM have?

    SugarCRM has 535 employees.

  • Who are SugarCRM competitors?

    Competitors of SugarCRM include LeadSquared, Creatio and Demoflow.

  • Where is SugarCRM headquarters?

    SugarCRM headquarters is located at 10050 N Wolfe Rd, Cupertino.

  • Where are SugarCRM offices?

    SugarCRM has offices in Cupertino, Atlanta, Denver, Durham and in 6 other locations.

  • How many offices does SugarCRM have?

    SugarCRM has 10 offices.